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RiverStone Resort & Spa

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RiverStone Resort & Spa
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732 Reviews from our TripAdvisor Community

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Showing 732: English reviews
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Brunswick, Ohio
Reviewed yesterday NEW

My daughters took me here to celebrate my birthday the first of March. We had such a great time. The condo was wonderful; it was so spacious and had everything we needed. Especially loved the fireplace! The pool and workout rooms were great as was the game room. Everywhere we went the staff was so friendly and the property was...

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Helpful?
Thank carolick2017
Reviewed 4 days ago NEWvia mobile

This place is a nice hidden hideout away from the strip and action.. I really enjoyed having the 24hr game room, gym, and swimming pool.. also have a full kitchen where if u wanted to stay in and cook to save money.. a few things the place could use is a small market and maybe a lounge or type of...

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Thank Ox O
Graham, North Carolina
Reviewed 6 days ago NEWvia mobile

My husband stayed at riverstone for my husband's birthday getaway. I booked the sweetheart package which included a one bedroom condo, massages, facials, and a gift basket with wine and chocolates. The room was very nice. The spa was nice as well. I will definitely return in the future.

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Thank Elizabeth M
Memphis, Tennessee
Reviewed 1 week ago via mobile

Great spring break location. The condo were perfect. It was our home away from home. Great view, the river was wondering. It was cold so we went to the indoor pool. The have a game room will a pool table. The workout was nice. The best thing is the spa. Will recommend you to check out the spa.

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Helpful?
Thank Yvette H
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. We are pleased to hear that you enjoyed your stay and...

Illinois
Reviewed 2 weeks ago

We enjoyed a wonderful family vacation in the summer of 2014. Beautiful condos, pool, lazy river, and very quiet with a view of the golf course. In the summer of 2016, my husband and I were looking forward to another wonderful vacation. Not to be, before going to bed, I checked the mattress, and it was urine stained. Called front...

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Helpful?
Thank jolily
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I do apologize that you had issues with the first unit....

Reviewed 2 weeks ago via mobile

My kids and I had the BEST time at Riverstone. Many things for the kids to do. The Spa treated me like a King. The friendly staff greeted me the second I walked in. The room was very clean and spacious. I will not stay anywhere else.

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Helpful?
Thank RayRay2001
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. We are pleased to see you enjoyed the resort and hope...

Reviewed 3 weeks ago

Our extended family stayed at the RiverStone Resort & Spa in a three bedroom condo (2 bathrooms). There were 2 children and 5 adults. The condo was very spacious and comfortable. We all had plenty of space to rest and hang out for the week. Everything was very clean and well maintained. The full kitchen was great as well -...

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Helpful?
Thank Caitlin T
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so glad that you enjoyed the condo,...

Toledo, Ohio
Reviewed 3 weeks ago

Reservation 2/25-2/26. Excellent maintained unit (263). Two king bedrooms, (also a sleeper sofa) a FULL kitchen that has all one would need to prepare any type of meal (but then I'm not the cook). Rooms were nicely decorated sound did not carry between the bedrooms or rooms next door. Everything worked well, like TV and microwave and there was plenty...

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Helpful?
Thank stevearkin
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I apologize for the pool area and I will...

Charleston, West Virginia
Reviewed 4 weeks ago

wonderful condo. Plenty for small kids to do. Our little toddler loved the lazy river ride and the playground. Very convenient to all of Pigeon Forge and Gatlinburg stuff. I would definitely stay here again.

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Helpful?
Thank Jackie C
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Morning, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. We are so glad that you enjoyed your stay....

United States
Reviewed 4 weeks ago via mobile

Our unit was not as clean as it has been in the past. I can tell it's not being taken care of. There was a lot of damage to the ceiling , the Jacuzzi, the furniture , and a lot of maintenance issues that clearly have been ignored. This stay will probably be our last because of these issues.

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Thank 785chrystall
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so sorry that you had all of...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore the essence of the Smokies in a beautiful one to four bedroom condo with spacious rooms, custom furniture, flat-screen TVs, full kitchens and fireplaces. Relax at lazy river, indoor pool, and at our spa. Located just one mile from Dollywood. ... more   less 

Additional Information about RiverStone Resort & Spa

Address: 212 Dollywood Ln, Pigeon Forge, TN 37863-3903
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM824 - RM1,532 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — RiverStone Resort & Spa 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Riverstone Hotel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from RiverStone Resort & Spa staff and other travellers.
29 questions
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Questions? Get answers from RiverStone Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 4 bedroom, 4 bath Condo. These are the end units and fairly quiet. We also had a private patio off the back. Very spacious.”
 of 5 bubbles carolick2017, 26 Mar 2017 | Read review
“The first three buildings are parallel with a golf course so some one might be yelling fore”
 of 5 bubbles stevearkin, 1 Mar 2017 | Read review
“Corner room!!”
 of 5 bubbles DaniR1, 13 Feb 2017 | Read review
“Higher condos have a better view.”
 of 5 bubbles carlapN8918LC, 18 Jan 2017 | Read review
“Offers free towel and linen exchanges, as well as laundry detergent if you prefer to wash your towels or need to wash your clothes!”
 of 5 bubbles Cupcake8719, 8 Jan 2017 | Read review
5 of 5