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SpringHill Suites by Marriott Pigeon Forge

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Traveller (111)
Room & Suite (61)
Pool & Beach (21)
Overview
  • Excellent68%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from SpringHill Suites by Marriott Pigeon Forge
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Offers from SpringHill Suites by Marriott Pigeon Forge
Special Offer: Member Rates
Hotel packages
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (801)
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Traveller rating
530
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26
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LanguageEnglish
530
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26
14
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All reviewsspring hillmellow mushroomchristmas tree lanefront deskoutdoor poolwalk in closetwafflessitting areahot tubthe breakfast areaferris wheelfree breakfastrooms are largefitness centerwould stay here againclean hotelsleeper sofa
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1 - 5 of 799 reviews
Reviewed 6 days ago via mobile

They were great to work with our early check in request. They have an indoor and outdoor pool. The room was spacious and clean. We had two beds and an area with a couch and desk. Workers were friendly - especially the lady who was...More

Thank amullins77
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 4 days ago

Thank you for your wonderful feedback regarding your recent stay at SpringHill Suites Pigeon Forge! It thrills us to hear that our staff was able to accommodate your early check-in request and provide you with excellent, friendly service at breakfast. We're so glad you enjoyed...More

Reviewed 1 week ago via mobile

The rooms are still comfortable, but beyond that, we were very disappointed. The room was not vacuumed very well: dirt, popcorn, a bobbypin, and hair in various spots. We had four people in our room and requested four towels, which we only received the first...More

Thank yoopercamper
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 1 week ago

We appreciate your loyalty and thank you for taking the time to share your most recent experience. While we're glad our comfortable rooms lived up to your expectations, we're sorry for any concerns about the cleanliness of your room as well as for any issues...More

Reviewed 2 weeks ago via mobile

In town with friends for a few fun filled days. We ended up here after finding a roach in our room at the microtel ew! When we called here the woman who answered the phone was super nice. When we got here she greeted us...More

Thank Hendo1cote
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 1 week ago

What a wonderful review to read! We are delighted that we were able to provide you and your friends with an excellent stay during your visit! We take great pride in hiring a friendly and helpful team, and we are thrilled to hear that you...More

A TripAdvisor Member
6
Reviewed 3 weeks ago via mobile

I’m a Marriott rewards member and this is one great family friendly Marriott hotel. The location is great; friendly staff and very clean. This is the second time I stay with my family and will definitely book again.More

Thank A TripAdvisor Member
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 2 weeks ago

As a Marriott rewards member, you know well what a fabulous stay entails and we are so proud to be your top choice in the area at SpringHill Suites Pigeon Forge. It's great to know that our excellent location, hospitable staff, and clean accommodations keep...More

Reviewed 4 weeks ago via mobile

Location was great to maneuver in and out of traffic quickly off the main strip. Easy access to the island from the back road. Nice stay the trundle bed is a Plus for big family’s. I would recommend if your traveling.More

Thank 2018traveler
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 4 weeks ago

Thank you for the kind words. We're so glad our location was perfect for your needs and that you were able to find our property without issue. It's also nice to know that the trundle bed helped make your trip even more comfortable. We appreciate...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Sauna
Details
Price range
US$109 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#11 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#11 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (111)
Room & Suite (61)
Pool & Beach (21)
Dining (6)
Amenities (11)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sandy P
27 November 2017|
AnswerShow all 3 answers
Response from Tracie R | Reviewed this property |
No, they do not. Their mattresses are firm, too firm for me, but just right for my husband.
1
Vote
eherm94
6 November 2017|
AnswerShow all 3 answers
Response from linda5251 | Reviewed this property |
I don't think so but, call hotel to inquire as Dave suggested.
0
Votes
hammonstm
22 August 2016|
AnswerShow all 8 answers
Response from Cheyenne P | Property representative |
No, I apologize we are not pet friendly. Service animals only.
0
Votes
Room Tips
"It was a perfect location at Pigeon forge with affordable price."
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"ask for a view of The Island. You should be able to see the big ferris wheel at night."
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"only slept in one"
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"We were near the front desk on the main floor and heard nothing! It appears to be well built to avoid hearing..."
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