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SpringHill Suites by Marriott Pigeon Forge

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Traveller (134)
Room & Suite (91)
Pool & Beach (25)
Ratings and reviews
Certificate of Excellence
  • Excellent68%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“spring hill”(9 reviews)
“mellow mushroom”(33 reviews)
“front desk”(124 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites...
Offers from SpringHill Suites by Marriott Pigeon Forge
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Location and contact
120 Christmas Tree Ln, Pigeon Forge, TN 37863-3365
Hotel website
37.6 km to Mc Ghee Tyson Airport
26 restaurants are within a 0.5 km radius
4.1 km from Dollywood
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (819)
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817 results
Traveller rating
538
184
51
29
15
Traveller type
Time of year
LanguageEnglish
538
184
51
29
15
Show reviews that mention
All reviewsspring hillmellow mushroomfront deskoutdoor poolwalk in closetwafflesthe sofa bedsitting areahot tubthe breakfast areafree breakfastferris wheelrooms are largefitness centerwould stay here againking suitethe main drag
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1 - 5 of 817 reviews
Reviewed 1 week ago

I was on a work assignment in Pigeon and I stayed at the SpringHill Suites. Upon entering the parking lot I noticed how clean and fresh it looked. Upon entering the check-in area I was met by a delightful employee that extended me a broad...More

Thank DrMarc9491
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 4 days ago

Dear Marc, We're honored by your outstanding review of SpringHill Suites Pigeon Forge! First impressions are crucial and we're delighted that our fresh, beautiful property and warm, efficient front desk service made such a positive impact. Our team was proud to provide you with spotless,...More

Reviewed 1 week ago via mobile

Checked in, wouldn’t offer govt rate. Charged me $190 but sent receipt for $161-claims the add’l $ will be returned. 2 tied up trash bags in room upon check in. No apologies for any of this. DisappointedMore

Thank MrsBee13
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 1 week ago

We appreciate you sharing your feedback after your recent stay with us. Our amazing team strives to provide all of our guests with a welcoming, comfortable visit, and we're sorry to hear that your time with us was not quite what you expected. We apologize...More

Reviewed 2 weeks ago

The hotel was immaculate!!! The staff was extremely friendly and helpful - we've never experienced such pleasant staff in any of our travels. Kudos to the staff! The free breakfast was delicious with LOTS of choices, all hot dishes were hot and refilled appropriately -...More

Thank kirish29
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 2 weeks ago

Thank you for the wonderful review! We're thrilled our spacious, well-appointed rooms provided you the ideal place to rest and that our excellent breakfast selection impressed you. Our wonderful staff was happy to assist you and will be proud you valued your interactions with them....More

Reviewed 2 weeks ago via mobile

The hotel was very clean and nice. The sofa bed was also very comfortable and felt like it was new. The only issues we had was that our toilet paper was virtually empty and should have been restocked before we arrived. No one wants to...More

Thank Melissa F
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 2 weeks ago

Dear Melissa, Thank you for your positive rating of SpringHill Suites Pigeon Forge! It's great to hear that you enjoyed our clean, comfortable accommodations. We regret that a couple of items could have been better for you and we'll make sure our housekeeping team fully...More

Reviewed 2 weeks ago via mobile

We Give SpringHill Suites by Marriott Pigeon Forge Tennessee 5 Hotels Out of 5 Hotels! The Best Place to Stay on Pigeon Forge Tennessee! They Have the Greatest Staff! They Treat You Like Family! We Love SpringHill Suites by Marriott Pigeon Forge Tennessee! 🏢🏢🏢🏢🏢.More

Thank mcnichols
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 2 weeks ago

Thank you for your 5 Hotel rating! It is wonderful to read your fantastic feedback, and we are so happy to have provided an experience to remember. As you said so well, our guests are like family here at SpringHill Suites Pigeon Forge. We are...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Sauna
Details
Price range
US$126 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#11 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#11 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (134)
Room & Suite (91)
Pool & Beach (25)
Dining (13)
Amenities (11)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
jrnsrn3911
20 June 2018|
AnswerShow all 6 answers
Response from Kelly H | Reviewed this property |
Yes it is.
0
Votes
Sandy P
27 November 2017|
AnswerShow all 3 answers
Response from Tracie R | Reviewed this property |
No, they do not. Their mattresses are firm, too firm for me, but just right for my husband.
1
Vote
eherm94
6 November 2017|
AnswerShow all 3 answers
Response from linda5251 | Reviewed this property |
I don't think so but, call hotel to inquire as Dave suggested.
0
Votes
Room Tips
"I stayed on the 4th floor at the end of the hallway. Very quiet and peaceful."
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"It was a perfect location at Pigeon forge with affordable price."
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"ask for a view of The Island. You should be able to see the big ferris wheel at night."
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"only slept in one"
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