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We've been vacationing in the Pigeon Forge/Gatlinburg area for over 30 years. We have stayed in many different places from hotels to cabins. You will never find a place to stay that is 100% perfect 100% of the time. With that being said...... We had...More
Response from JCL045, Manager at Smoky Mountain Resort, Lodging, & Conference CenterResponded 25 July 2017
Thank you for the review, We are happy that you enjoyed the stay and apologize for the inconvenience. The resort is being upgraded with new appliances, and all the units should have them soon. Looking forward to see you again soon.
As the travel coordinator for my son's travel baseball team, I've dealt with several Group Sales contacts ranging from Myrtle Beach, Daytona, Sarasota, and Orlando. I have never had the pleasure of having someone as helpful, honest & compassionate as Missy Grooms with Smokey Mountain...More
Stayed here may 5th thru 7th for Dolly's homecoming parade...very clean and nice room..view was wonderful of River...Rachel and Logan were very nice the whole weekend was just great...Be coming back in November...
Best staff clean rooms nice pool and wonderful front desk
It was atrip for my housband BD we enjoy the area and smoky mountains resorts the Grant Getway even the weather was rainy but their is a lot of indoor attraction
we rented this 17br 9 bath lodge for a giant family gathering in July 2016 the place seemed ideal and was actually walking distance to Dollywood.. we had high hopes for the $10,000 we paid for the week. It was deplorable. Torn and filthy carpets,...More
2 Thank Dottie C
Response from JCL045, General Manager at Smoky Mountain Resort, Lodging, & Conference CenterResponded 24 August 2016
In all my years of working in this industry I believe this is the most difficult and caustic individual I have ever had to deal with. As a company we do not pander to extortion threats. When we have attempted to work with a guest...More