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Country Cascades

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1,092 Reviews from our TripAdvisor Community

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Showing 1,090: English reviews
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Reviewed yesterday NEW

This is a nice hotel that needs updates and better cleaning staff. We stay every year and find the rooms could be cleaned a lot better. I bring my own cleaning stuff but it could still use a vacuum. I'm hoping with their new addition they might have cleaner rooms. They will certainly be updated...

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Helpful?
Thank Pam L
Cincinnati, Ohio
Reviewed 2 days ago NEW

The hotel was in the perfect location for all of the activies we had planned! the staff was great, very flexible and accommodating. the room was beautiful and very well keep. amazing view! all around amazing stay!

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Helpful?
Thank caitlindashley
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your review. We do have the best location and staff in Pigeon Forge. Don't forget we are opening our expanded breakfast area, 98 rooms and water park very soon. We look forward to your speedy return. Safe travels.

Reviewed 2 days ago NEW

I love this hotel. As a mom traveling with 2 adult sons and a son's girlfriend it was difficult for me to find a room with enough beds. This place was ideal. We booked the penthouse suite which has two king bed in separate rooms and a pull out sofa. It was definitely what we were looking for, and at...

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Helpful?
Thank Rhonda M
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review our property. I am extremely pleased that you enjoyed all the amenities that we offer. We are very fortunate to have an ideal location to all the food and attractions. The excitement is in the air here as we are about to complete the expanded breakfast area, 98 new rooms and water...

Owings Mills, Maryland
Reviewed 3 days ago NEW

The stay was awsome the room was perfect the service was perfect the breakfast was great we had a lot of fun at the pool i even got a gift when i checked in me and my wife had a great time and we loved beinng so close to the attractions the cookies were great omg let me tell you...

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Helpful?
Thank ikeigani
SmokyMountainResorts, Manager at Country Cascades, responded to this review

I really appreciate that you reviewed our property and yes, Heather does an amazing job. I am also happy that you enjoyed all of our amenities. We are soon opening the expanded breakfast, water park and 98 new rooms. Hurry back for a visit. Safe travels.

Shepherdsville, Kentucky
Reviewed 6 days ago NEWvia mobile

This was a weekend get away for my husband and I. When we arrived we discovered that the hotel was full of teens that were there for Winterfest. The gentleman that checked us in on Friday was very pleasant and informed us if we had issued just to contact front desk. We had NO noise complaints every one was well...

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Helpful?
Thank cncstivers
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review our property. We do everything we can here of weeks and will be larger and have more offerings. thank you for the feedback on the workout area. This is something that we are looking in to. We look forward to having you all back in the future. Safe travels

Austin, Texas
Reviewed 6 days ago NEW

We were placed in a room with a beautiful view, without asking. It was a beautiful surprise to wake up the next morning, open the curtains, and have a gorgeous view of the Smokey Mountains! The hotel is dated, but it looked like renovations were planned. The adjacent property was under construction. Great value though. We slept our group of...

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Helpful?
Thank pinkivon
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you so much for your review and yes as you can see we are working diligently on 98 new rooms, water park and expanded breakfast area. We are proud of our panoramic views of the mountains and our location in relation to food and entertainment. We have the best employees in Pigeon Forge that look to make every guest...

LaFayette, Georgia
Reviewed 1 week ago

Easy to find and the free breakfast had a good variety of traditional breakfast items and also items for people that prefer a lighter fare for breakfast. Very clean rooms and very helpful and courteous staff. Small refrigerator,coffee maker and hair dryer in room. Drink, snack and ice machines on each floor. Very convenient.

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Helpful?
Thank mightymite2017
SmokyMountainResorts, Manager at Country Cascades, responded to this review

I appreciate you taking the time to doing a review for us here at Country Cascades. I am very excited to add that we are expanding our breakfast area as well as our breakfast offerings. We are also getting closer to opening the new water park as well as the 98 new rooms. Rachel and all of our staff enjoy...

Springfield, Missouri
Reviewed 1 week ago

The staff was very friendly and helpful on all shifts. The bed was a little too soft for my comfort and the pillows were so bad that I purchased my own pillow at the local Walmart. Hard and flat pillows. The internet was pretty good at 6 MB, though it could get spotty on busy weekends. There was a 4...

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Helpful?
Thank Bucky D
SmokyMountainResorts, Manager at Country Cascades, responded to this review

I appreciate your review of Country Cascades. I am looking forward to our enlarged breakfast area opening in the next couple of weeks. I am sure that you saw all the construction. I hope to have the water park as well at the new 98 room opens in May. I am happy that you like the area and the closeness...

Fayetteville, Georgia
Reviewed 2 weeks ago

great employees, great breakfast, rooms on 7th floor were excellent. There is always coffee and cookies available in the lobby and each floor has vending machines and ice. There is a very nice indoor pool that was used by several guests. There are major construction going on around the property that will make this area a highly sought after place...

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Helpful?
Thank John C
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you so much for taking the time to review our property. The construction will be ending soon and you are correct we will be the property being sought out by guests to Pigeon Forge. This is an exciting time for us and our guests. The water park will be amazing as will the 98 new rooms. Another bonus will...

Reviewed 2 weeks ago

Country Cascades is always nice and clean. We have stayed here quite a few times. Rachel and Becca at the front desk were very friendly and helpful. Construction is going on but we weren't bothered at all by it. Breakfast was great. Very conveniently located.

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Helpful?
Thank onthegonan
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for taking the time to review your stay with us here at Country Cascades! We sincerely love to hear the feedback of our guests, so that we may strive to be your home away from home whenever you visit the beautiful Smoky Mountains. Rachel and Becca especially appreciate you taking the time to remember them. They, along with...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM377 - RM1,648 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Country Cascades staff and other travellers.
6 questions
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South Bend, Indiana
1 month ago
Sandusky, Ohio

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Questions? Get answers from Country Cascades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you are traveling with several family members, get the penthouse suite.”
 of 5 bubbles rhondam914, 23 Mar 2017 | Read review
“Ask for the 7th floor, facing the mountains”
 of 5 bubbles pinkivon, 19 Mar 2017 | Read review
“I stayed on the 3rd floor and it was very quite.”
 of 5 bubbles mightymite2017, 16 Mar 2017 | Read review
“try for the 7th floor. It has cathedral ceilings with fans. Ask for the odd number rooms you get sun in the evening instead of morning.”
 of 5 bubbles Q2190TLjohnc, 11 Mar 2017 | Read review
“Great handicap rooms, some even have roll in showers.”
 of 5 bubbles onthegonan, 8 Mar 2017 | Read review
5 of 5