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Country Cascades

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1,054 Reviews from our TripAdvisor Community

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There are newer reviews for Country Cascades
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Showing 1,053: English reviews
Reviewed 27 May 2016

Was served by Paula Dunn and I must admit the service was fabulous. So polite and helpful and did I mention that the food was so good and the prices were reasonable. I look forward to visiting again and will recommend the Country Cascades to my family and friends.

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Helpful?
1Thank Jean W
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to share your recent experience with us. We are so pleased to learn that you enjoyed your stay so much from our Deluxe Continental Breakfast to our helpful staff. I will be sure to let Paula know how much you enjoyed the service she offered to you. We do our best to stay very...

Roanoke
Reviewed 24 May 2016

The staff was very helpful and nice. The breakfasts was off the hook.room very clear and spacious.t he management helped they showed the new plans for future. remolding.ca very nice place.p tools nice hot tub nice. need a play area for kids but it's coming,only one thing I saw wrong letting kids play ball in the pool area because you...

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Helpful?
1Thank Frances H
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us. We are so pleased to learn that you enjoyed your stay so much from breakfast to our indoor pool. We are very excited about our new tower coming in 2017 and we are also adding a large outdoor water park. We are excited about all of the...

Mattoon, Illinois
Reviewed 24 May 2016

This place is very clean. and the girl at the front desk Shawnda Jordan was nice and very helpful. close to everything. Coffee,lemonade and cookies served all nite long.We will be staying here when we come back.

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Helpful?
1Thank Jason W
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your kind words about our hotel. We love to hear how we are excelling as well as where we could improve. We are pleased to learn that your stay was so enjoyable and that Shawnda made such a great impression on you during your time with us. One of the many great things about our hotel is...

Richmond Hill
Reviewed 22 May 2016

They served a wonderful breakfast. The ladies in charge of that did a above & beyond job of having a great breakfast each morning. They were SO nice. The front desk personnel, especially Jamie & Becca were very accommodating. The hotel was located in a great area.

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Helpful?
3Thank fond2c
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your kind review of our hotel. I am so happy to hear that you enjoyed our Deluxe Continental Breakfast as well as the staff that takes care of our guests during breakfast. Jamie and Becca are both overjoyed to learn that they made such a great impression on you during your time with us. Our central location...

Newland, North Carolina
Reviewed 22 May 2016

Really enjoyed our stay! Check-in and check - out were great! The front desk staff was very courteous and helpful. The hotel was very clean, rooms were great and beds were very comfortable. Enjoyed the pool and the kangaroo jump. Great location.

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Helpful?
2Thank Lissa W
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for all of your kind words regarding your recent stay with us here at Country Cascades. We are so happy to hear that your stay was an enjoyable one from start to finish and that your vacation was all that you had hoped for. We love when our guests recognize our friendly staff who truly take guest satisfaction...

Columbus, Mississippi
Reviewed 21 May 2016

Just a great stay. Spent two nights for an event on the property. All of the staff was great and just helpful in our accommodations. I found a couple of problems which was not really a big deal for me. First was on checking into my room, I found that the refridgerator was being thawed. I cleaned up the leftover...

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Helpful?
1Thank hyperrcng
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review our hotel. We love to hear from our guests as it lets us know where we are excelling as well as where we can improve. I will be sure to address the small issues that you experienced with your freezer as well as the outlets in the room. Our staff truly want...

Reviewed 19 May 2016

We would like to thank the staff of Country Cascades for watching out for our Father who is a Senior and was down for an extended period and requires a little extra attention. We would like to mention Greg (night staff at front desk) and Paula Dunn & the breakfast staff just to mention a few people that went way...

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Helpful?
2Thank Alan H
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking your time to review our hotel. Greg and Paula thank you for mentioning their kindness but believe me when I say that having your father here with us was truly a pleasure. Our goal is for every guest to feel at home while they are here at Country Cascades and I think that we reached that...

Hebron, Kentucky
Reviewed 18 May 2016

We love it here. Beds are so comfortable and the breakfast is so yummy. Also love the indoor pool! The staff always makes u feel welcome and Felicia made check in so easy. Also in a great location being right off the parkway.

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Helpful?
1Thank ratlucy01
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for reviewing our hotel. We are so pleased to hear that your stay was such an enjoyable one from breakfast to our clean and comfortable rooms. Felicia is truly a valuable member of our team and she loves providing top notch service to all of our guests. I'm happy that our central location was convenient to all of...

Cape Girardeau, Missouri
Reviewed 18 May 2016

Good location, clean room, courteous staff. Kids (and myself) loved the kangaroo jumper and the small water stream on the back of the hotel. Took us while to give us the second room and it was missing toiletries which were promptly provided when asked from guest services.

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Helpful?
1Thank musaharoon
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for sharing your experience with us. I am pleased to learn that you and your family enjoyed our Kangaroo Jumper, Deluxe Continental Breakfast, as well as our fantastic location. I will be sure to share your compliments with our Front Desk staff to let them know your thoughts on their superior performance. Thank you for choosing to be...

Hixson, Tennessee
Reviewed 18 May 2016 via mobile

We stayed at the Country Cascades for one night with another couple and it was a truly enjoyable stay! The rooms were clean and we'll maintained, the view from the 7th floor on the back of the building was great, and it was very convenient to get to Dolly wood and the other local attractions from. Will definitely stay there...

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Helpful?
1Thank Destiny S
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for reviewing our hotel. We are so pleased to learn that you enjoyed every aspect of your stay. Our central location provides some gorgeous views from rooms on either side of our hotel and is very convenient to all of the attractions that our area has to offer. Thank you for being our guest and we hope to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM284 - RM1,636 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Country Cascades staff and other travellers.
4 questions
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South Bend, Indiana
Sandusky, Ohio

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Questions? Get answers from Country Cascades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can't walk very far don't be afraid to reserve the rooms near the elevators and drink/ice machines...wasn't a problem for us.”
 of 5 bubbles 69anns, 18 Nov 2016 | Read review
“The higher the floors the better.”
 of 5 bubbles 138osb, 28 Oct 2016 | Read review
“Our front facing room for Island View was a view of construction in the adjacent lot”
 of 5 bubbles bbach1012, 15 Oct 2016 | Read review
“3rd floor or higher”
 of 5 bubbles Digger309, 7 Sep 2016 | Read review
“Rooms in the back of the hotel mare quieter and overlook some forest. The hotel is adding on but it does not impact your visit.”
 of 5 bubbles 440charlesd, 29 Aug 2016 | Read review
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