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Country Cascades

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1,070 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
Walker, Louisiana
Reviewed 3 June 2016

The rooms were very clean and the staff was very friendly. Craig at the front desk and Paula in house keeping was awesome. Craig checked us in very efficiently and gave us good tips on what shows to see and where to go. Paula made sure our room was clean and stocked with clean towels.

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2Thank cindkil
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your recent review regarding your stay with us here at Country Cascades. Thank you for all of your kind words regarding our hotel as well as our friendly staff. We love to hear that we are excelling at making our guests feel welcomed and comfortable during their time with us. Craig and Paula will be overjoyed that...

Beaver Dam, Kentucky
Reviewed 3 June 2016

Very nice and clean. Great breakfast and very friendly staff. Pool and jacuzzi was very well maintained. My family will definately stay here again. Very close to all attractions in pigeon forge. Great!!

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1Thank christifulkerson
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for all of your kind words regarding your recent stay with us. I am so happy to hear that your time spent here was enjoyable and that our central location was convenient to your needs. During your next reservation process make sure to get signed up for our Smoky Mountain Rewards Program for an even bigger added value...

Harrison, Ohio
Reviewed 3 June 2016

We were looking for accommodations with a wheel-in shower, so were limited in hotel choice because of last-minute plans. We were happy to arrange a stay of five nights, and inspected the room upon arrival. We were well pleased with staff, location and full breakfast., as well as coffee, lemonade and ginger cookies available 24/7. The staff was very accommodating...

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1Thank bflesher15
SmokyMountainResorts, Manager at Country Cascades, responded to this review

We appreciate you sharing your recent experience with us. Our central location right off the Parkway is the perfect spot for families or couples who want to be close to the action but still be able to have a quiet and relaxing vacation. We are pleased to be able to offer a wide variety of room types here at Country...

Charlotte, North Carolina
Reviewed 2 June 2016 via mobile

The place is nestled in the heart of Pigeon Forge. Don't waste money on hot tub suite's. The hot tubs in suite's were old and outdated. Rooms were overall nice and roomy. Staff was very fast to address all issues with room. Had short in switches bathroom. Hole in A/C near window. However pool hours awesome indoor 1200 midnight. That's...

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Thank Lwyr
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review our hotel. We are so pleased to hear that your stay was such an enjoyable one and that you found our entire staff to be helpful and friendly. We truly take pride in offering exceptional guest service and want each and every guest to feel at home while they are with us....

Reviewed 2 June 2016 via mobile

Hotel needs some major updating. They have spent a lot of money on updating the exterior and have a great jumper for kids. The room is where the money needs to be spent. It appears they updated the headboard but failed to fill in the holes in the walls from the old headboard. The rooms could use additional cleaning. There...

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Helpful?
Thank Elizabeth L
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to write a review for us. We appreciate your honest feedback regarding your room. We have addressed the issues you experienced with our housekeeping and maintenance departments to prevent recurrence. I am so happy to hear that your children enjoyed our Kangaroo Jumper and hope that they were able to take advantage of our...

Wilson, North Carolina
Reviewed 1 June 2016

We were very disappointed when we arrived. The building is pretty, but the room was a disappointment. We had a King with jacuzzi (which we never used) The crud and all around the jets that push the water was nasty. The room was a nice size. The carpet between the bed and jacuzzii had a built up section with extra...

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Thank marriedncary1995
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to share your experience regarding your recent stay with us here at Country Cascades. We love hearing from our guests as it allows us to continue to improve every day. I would like to apologize for the issue that you experienced with the jacuzzi tub in your room as well as our continental breakfast....

Concord, North Carolina
Reviewed 1 June 2016

Hotel is old, but clean. They offer a free breakfast that isn't phenomenal, but it's free. Our boys LOVED the Kangaroo Jumper that was on property. The staff was fantastic during the entire stay. Very impressed with the front desk employees. Very friendly and genuinely interested in us having a good stay.

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1Thank christyw845
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to share your thoughts regarding your recent stay with us. We truly value our guests feedback as it lets us know how our entire staff is performing as well as what our guests think we can improve upon. We are excited to announce that next year we will be adding another tower of rooms,...

Kingsport
Reviewed 31 May 2016

Hotel was great again, and the front desk staff is amazing. They are friendly, helpful, and very efficient at check-in. Rooms are always clean and the breakfast is great! Can't wait to see the new water slide coming soon. Seems this hotel is striving for continued success. I will return again.

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1Thank Kim C
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for writing a review for us based on your recent stay here at Country Cascades. We are so happy to hear that you enjoyed every aspect of your stay from our friendly staff to our spacious rooms as well as our Deluxe Continental Breakfast, we truly have something to offer everyone. As you mentioned, we are adding another...

Fort Wayne, Indiana
Reviewed 31 May 2016

The hotel customer service is the absolute best. We talked to Gregg, he was very helpful, gave us several good tips and recommendations. When we book our next trip to Country Cascades it will be because of him. The hotel is nice overall.

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1Thank jordo360
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us here at Country Cascades. We love hearing from our guests as it lets us know where we are excelling as well as where we can improve. We truly appreciate your kind words regarding Greg and his high level of customer service. I am sure that he will...

Hueytown, Alabama
Reviewed 31 May 2016

You could not ask for a more friendly staff. They made you feel right at home. It was clean. The furniture could use some updates but that did not affect our trip. The breakfast was very good. Everyone, each morning, was happy and talking and enjoying the meal together. The service was fast and that was a plus for us.

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1Thank Z8434ZNamandak
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us here at Country Cascades. We love to hear from our guests as it lets us know where we are excelling as well as where we can improve. We are so happy to hear that you and your family enjoyed our Deluxe Continental Breakfast so much and that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM276 - RM792 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Country Cascades staff and other travellers.
4 questions
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South Bend, Indiana
Sandusky, Ohio

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Questions? Get answers from Country Cascades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were given a handicap room with a walk-in shower and grab bars just as requested.”
 of 5 bubbles nrfb, 13 Jan 2017 | Read review
“Quite, easy access.clean and comfortable”
 of 5 bubbles ebear62, 6 Jan 2017 | Read review
“not sure we were on 3rd floor but i did notice 2nd floor had view of pool”
 of 5 bubbles Tamitn, 17 Dec 2016 | Read review
“Don't get the penthouse loft suite if you have a problem with stairs.”
 of 5 bubbles MMcClurg, 11 Dec 2016 | Read review
“Bring you some DVDs they have DVD players in every room.”
 of 5 bubbles rhonakerva, 11 Dec 2016 | Read review
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