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Country Cascades Waterpark Resort

1,278 reviews
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Traveller (230)
Room & Suite (153)
Pool & Beach (53)
Overview
  • Excellent54%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“the penthouse”(31 reviews)
“front desk”(197 reviews)
“missy grooms”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,278)Write a Review
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LanguageEnglish
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Show reviews that mention
All reviewsthe penthousefront deskmissy groomswafflesroom was cleanindoor poolhot tubcookiesenjoyed our staygreat staybiscuits and gravysmoky mountainthe breakfast areafree breakfastbreakfast staffthe entire staffthe main drag
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201 - 205 of 1,276 reviews
Reviewed 19 February 2017 via mobile

Stay was awesome awesome desk clerk named codi she was so much help with my check in and check out time informed me of all the times and gave me late check out told me about town and how I need to stay at the...More

Thank Adam J
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 25 February 2017

Thank you for your review of Country Cascades. We are delighted that you enjoyed your stay. Thank you also for mentioning Codi in your review. She is a valued member of our staff, each who strive to make your stay the best possible experience. We...More

Reviewed 5 February 2017

The physical facility itself is a bit dated and could use a little updating (especially the breakfast room). There is a significant construction project going on, so we'll see what it's like next year. The staff, though, was absolutely tremendous, professional, friendly, courteous and this...More

2  Thank sdmontgomery136
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 11 February 2017

Thank you for your review of Country Cascades. Our staff works to ensure that every guest leaves feeling welcomed and valued. We do have many exciting things coming soon. New modern rooms with family suites, balconies, sitting areas and the best amenities available. These rooms...More

Reviewed 1 February 2017

We sure enjoyed our stay at County Cascades. We have stayed there several times because of clean room, friendly staff and great breakfast. Rachel Trotter and Becca Skinner were great and the man who checked us in was friendly and helpful. I think he is...More

1  Thank lanie4good
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 11 February 2017

Thank you for your review of Country Cascades. Rachel, Becca and the rest of our staff love to go out of their way to provide that true touch of Southern Hospitality. We do have many exciting things coming soon. New modern rooms with family suites,...More

Reviewed 30 January 2017

The staff is absolutely awesome! They have no fear of filling up the entire Hotel with youth groups when we attend the Strength to Stand Conference. Greg Pressley & Rachel Trotter were amazing to work with during our stay. They are so patient & accommodating....More

1  Thank mnoles
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 11 February 2017

Thank you for your review of Country Cascades. Greg and Rachel excel at making those special touches that mean so much be a part of their everyday care. Groups will find that Country is able to accommodate most any request and do so with enthusiasm....More

Reviewed 29 January 2017

Stopped here on the way thuu the area. I was a bit apprehensive at first as there is a lot of construction next door, but I was not bothered by noise. There are places to eat and things to do within a short walking distance.More

1  Thank Rick L
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 11 February 2017

Thanks so much for your review of Country Cascades. We are delighted to hear that you enjoyed your stay with us. We strive to make each guests experience from check-in to check-out. Many people enjoy our close proximity to the Pigeon Forge parkway while still...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$65 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$65 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (230)
Room & Suite (153)
Pool & Beach (53)
Dining (33)
Family and Play Areas (5)
Amenities (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
erinpearce83
11 January 2018|
AnswerShow all 4 answers
Response from SmokyMountainResorts | Property representative |
Hello everyone.. The water park here at Country Cascades is set to open on March 9th. This will depend on weather but the large outdoor pool and the Splashaway Bay area will be heated. Thanks - Donnie, Facilities Manager
0
Votes
tammiem721
3 October 2017|
AnswerShow all 3 answers
Response from SmokyMountainResorts | Property representative |
I apologize but we dont allow pets at our property. However, our sister property, The Ramada South in Pigeon Forge, has pet friendly rooms.
0
Votes
lee h
13 September 2017|
AnswerShow all 3 answers
Response from SmokyMountainResorts | Property representative |
Good Afternoon. Thanks for the question concerning the water park here at Country Cascades. The water here in the water park is heated to 82 degrees, except for the slide. The anticipated closing date for the water park is... More
0
Votes
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Room Tips
"Look elsewhere."
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"We had a king size bed in the original building."
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"If you have small kids get your room in the main tower, where pool is located."
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"We were on the 5 floor"
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