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Country Cascades

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1,095 Reviews from our TripAdvisor Community

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Showing 1,093: English reviews
Concord, North Carolina
Reviewed 1 June 2016

Hotel is old, but clean. They offer a free breakfast that isn't phenomenal, but it's free. Our boys LOVED the Kangaroo Jumper that was on property. The staff was fantastic during the entire stay. Very impressed with the front desk employees. Very friendly and genuinely interested in us having a good stay.

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1Thank christyw845
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to share your thoughts regarding your recent stay with us. We truly value our guests feedback as it lets us know how our entire staff is performing as well as what our guests think we can improve upon. We are excited to announce that next year we will be adding another tower of rooms,...

Kingsport
Reviewed 31 May 2016

Hotel was great again, and the front desk staff is amazing. They are friendly, helpful, and very efficient at check-in. Rooms are always clean and the breakfast is great! Can't wait to see the new water slide coming soon. Seems this hotel is striving for continued success. I will return again.

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1Thank Kim C
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for writing a review for us based on your recent stay here at Country Cascades. We are so happy to hear that you enjoyed every aspect of your stay from our friendly staff to our spacious rooms as well as our Deluxe Continental Breakfast, we truly have something to offer everyone. As you mentioned, we are adding another...

Fort Wayne, Indiana
Reviewed 31 May 2016

The hotel customer service is the absolute best. We talked to Gregg, he was very helpful, gave us several good tips and recommendations. When we book our next trip to Country Cascades it will be because of him. The hotel is nice overall.

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1Thank jordo360
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us here at Country Cascades. We love hearing from our guests as it lets us know where we are excelling as well as where we can improve. We truly appreciate your kind words regarding Greg and his high level of customer service. I am sure that he will...

Hueytown, Alabama
Reviewed 31 May 2016

You could not ask for a more friendly staff. They made you feel right at home. It was clean. The furniture could use some updates but that did not affect our trip. The breakfast was very good. Everyone, each morning, was happy and talking and enjoying the meal together. The service was fast and that was a plus for us.

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1Thank Z8434ZNamandak
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us here at Country Cascades. We love to hear from our guests as it lets us know where we are excelling as well as where we can improve. We are so happy to hear that you and your family enjoyed our Deluxe Continental Breakfast so much and that...

old hickory
Reviewed 30 May 2016

Staff were all very friendly, the discounts around town were really nice, the 7th floor rooms with gabled windows were beautiful. Beds comfortable, plenty of pillows, allowed us to check in early. 1100 check out was nice.

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1Thank MichelleOldHickory
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your review of your time with us. Here at Country Cascades we have a large variety of room types to suit the needs of all of our guests. All rooms on our 7th floor feature vaulted ceilings which are beautiful and really allow for a perfect stay. I am pleased to learn that you found your bed...

SC
Reviewed 30 May 2016

Very easy check in, staff was wonderful, friendly and very helpful. Room was just as said and very clean. Bed was comfy, we had the jacuzzi tub and it awesome to relax in after a busy day walking around. The hotel was within walking distance of a lot of popular sites. Worth the money for sure

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1Thank martysgirl526
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay and that the Celebration Suite with a king size bed, jacuzzi tub and vaulted ceilings was perfect for your needs. Our entire staff will be pleased to hear all of your sweet words regarding their kindness...

Greeneville, Tennessee
Reviewed 30 May 2016

We had an absolutely amazing stay at Country Cascades! We stayed in the Penthouse suite, and it was very roomy, comfortable and clean. We are a group of friends that come to the area every year, and this was the best trip by far, all because of the great stay. Country Cascades was very convenient to The a island, restaurants...

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1Thank bethsX3957SZ
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us at Country Cascades. Our Penthouse Suite is such a great option for our guests that have children or a larger family as it provides plenty of space for everyone and it's split level design allows for privacy. We are so happy to hear that your time with...

Mattoon, Illinois
Reviewed 29 May 2016

I came to town because my brother is sick the ppl at this hotel were so nice and kind. I can not say enough about Shawnda Jordan she told us how to get to my brothers house down a back road so we didnt have to fight the traffic, she ask if we needed anything everytime she would see us...

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Thank _shory_39
Elkin
Reviewed 29 May 2016

Absolutely loved the stay.... Staff was awesome and super efficient! Can't wait to come again! Also mattresses had covers on them and that's a plus. Great location and great amenities. We will be back within the year. They also have a great reward program

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1Thank stephanieharris1004
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us. We do everything within our power to ensure that each and every guest feels at home while they are here with us. We are constantly looking for ways to improve the experience that we provide to our guests while they are at our hotel. We are very...

Harriman, Tennessee
Reviewed 28 May 2016

This is a wonderful place to stay, we have stayed there many times and it is always a pleasure. The rooms are very clean and the staff is so so so very helpful and nice...... Breakfast is great... If you are looking for an awesome clean place to stay this is it....

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1Thank Charlene W
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you from the bottom of our hearts for all of your kind words and compliments regarding your recent stay with us. We appreciate your repeat business and you choosing us again and again during your trips to beautiful and fun Pigeon Forge. From our large Deluxe Continental Breakfast to our Indoor Pool and Kangaroo Jumper we have something to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM376 - RM1,643 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Country Cascades staff and other travellers.
7 questions
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South Bend, Indiana
1 month ago
Sandusky, Ohio

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Questions? Get answers from Country Cascades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you are traveling with several family members, get the penthouse suite.”
 of 5 bubbles rhondam914, 23 Mar 2017 | Read review
“Ask for the 7th floor, facing the mountains”
 of 5 bubbles pinkivon, 19 Mar 2017 | Read review
“I stayed on the 3rd floor and it was very quite.”
 of 5 bubbles mightymite2017, 16 Mar 2017 | Read review
“try for the 7th floor. It has cathedral ceilings with fans. Ask for the odd number rooms you get sun in the evening instead of morning.”
 of 5 bubbles Q2190TLjohnc, 11 Mar 2017 | Read review
“Great handicap rooms, some even have roll in showers.”
 of 5 bubbles onthegonan, 8 Mar 2017 | Read review
5 of 5