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Smoky Shadows

518 reviews
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Traveller (123)
Room & Suite (25)
Pool & Beach (1)
Overview
  • Excellent21%
  • Very good20%
  • Average11%
  • Poor10%
  • Terrible38%
Travellers talk about
“the river”(51 reviews)
“jetted tub”(15 reviews)
“king size bed”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Wheelchair Access
Private Balcony
2.0 Star Hotel
All hotel details
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (518)Write a Review
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LanguageEnglish
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All reviewsthe riverjetted tubking size bedprivate balconywould stay againgreat roomfireplacechlorineparkway
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1 - 5 of 516 reviews
Reviewed 3 weeks ago

Though this hotel is under MAJOR Renovation our room was in a part that had already been modified and is absolutely beautiful! I can promise this...we will be back and staying here! Jacuzzi, fireplace, balcony...what else could I want...awesome stay.

Thank Robert J
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 2 weeks ago

Dear Robert J, It was a pleasure having you stay with us. We appreciate your business and look forward to your next visit. Thank you again for staying with us. Most sincerely, Smoky Shadows Pigeon Forge, TN

Reviewed 4 weeks ago via mobile

This was a nice place. It was under construction and had little issues that come along with that but well worth the money. The room was nice and beds were comfortable. Staff was great and very helpful. Will stay here again.More

1  Thank Matt J
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 3 weeks ago

Dear Matt J, We are so glad that you found us to be a great place to stay. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated. Most sincerely, Smoky Shadows Pigeon Forge,...More

Reviewed 14 December 2017 via mobile

Rooms were clean. Good quality linens. The hotel has some construction underway so some of the ground level rooms were unavailable. The parking lot is not large enough for capacity of the property. No test entrance from the back parking lot.

Thank Barry S
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 14 December 2017

Dear Barry S, Thank you for choosing Smoky Shadows and posting this review of your visit. Hopefully our renovations will be completed soon. Please come back soon. Most sincerely, Smoky Shadows, Pigeon Forge, TN

Reviewed 13 December 2017

Beware of this property! They are undergoing a MUCH needed renovation but in the meantime I would not recommend staying here. The floors in the rooms needed to be vacuumed, the "hot tub" in located in the room but not secluded at all which would...More

Thank bypep
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 14 December 2017

Dear bypep, We sincerely apologize for the inconvenience you expereinced during your recent visit with us. Our renovations have taken longer than we expected. Your comments and your business is important to us, thank you for staying with us. Most sincerely, Smoky Shadows Pigeon Forge,...More

Reviewed 10 December 2017 via mobile

Renovations that the lady at the front desk said was AMAZING was only partial. Some new mirrors and pictures, but same old gas fire place, jacuzzi tub, shower and tub, refrigerator and microwave. NOT IMPRESSED. Price was ok.

Thank Bert F
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 14 December 2017

Dear Bert F, Thank you for your comments about you recent visit with us. We apologize for the room you were assigned. Thank you for staying with us. Most sincerely, Smoky Shadows Pigeon Forge, TN

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$50 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$50 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (123)
Room & Suite (25)
Pool & Beach (1)
Hotel & Grounds (104)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Megan K
29 December 2017|
AnswerShow all 3 answers
Response from Bert F | Reviewed this property |
Not sure. I’m 43.
0
Votes
awbrew
13 November 2017|
Answer
Response from Gloria B | Property representative |
We do not offer any breakfast during our renovations. Some room face the river and some are street side. All rooms have jacuzzi's. We do hope you will choose to stay with us.
0
Votes
Louise M
15 October 2017|
AnswerShow all 3 answers
Response from Gloria B | Property representative |
I will check with the owner and get back to you on the mattress. Thank you for staying with us. Gloria Brown Smoky Shadows
0
Votes
Room Tips
"Just call ahead. Rooms the same, but different sides of hallway for different views."
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"Try to get river view room"
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"Weekdays prices are $50-60"
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"get a room on the top floor for great views"
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