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Checked in, room was not cleaned. Found a cigar in the pillow case. No table or chairs in the room. One outdoor chair on patio. The blinds were all busted up. Had to take cold showers cause no hot water. The staff were so rude...More
1 Thank Marissa R
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 6 April 2017
Dear Marissa R,
We are sorry that you were checked into a room that was not ready to rent. As you can tell, we are renovating and somehow, our housekeeping staff missed your room. We sincerely apologize for this and the inconvenience to you. We...More
I spent 3 nights at this hotel with my husband and two small children (March 17-20) upon arrival the lady at the front desk was very polite , my room smelled great and was very clean ! the Jacuzzi was large with powerful jets! I...More
4 Thank Ashley71092
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 23 March 2017
Dear Ashley 71092,
Thank you for sharing your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us about your stay, you help us deliver a superior experience for you and other guests in the...More
They were in the middle of updating the motel when we were there but our room was clean. Bathroom and jacuzzi tub clean and they kept us well stocked with towels, wash clothes, soap, and coffee! Very quite and no one bothered us! It's not...More
5 Thank Tiffani H
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 16 March 2017
Dear Tiffani H,
Thank you so much for choosing Smoky Shadows and for posting this review of your visit.
Hopefully our renovations will be complete soon. Every room will have a whirlpool tub and some will have operational fireplaces. We hope you will make us...More
Luv this place very good place and very close to everything staff is great rooms are amazing the big tub that is in the middle of the room is big enough me and my wife get in it and can enjoy the Jets that ate...More
3 Thank Robert B
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 28 February 2017
Dear Robert B
You just made our day, we are so glad that you enjoy staying with us when you and your wife need some alone time. Every room has a jacuzzi tub and our conner room have a working fireplace and a jacuzzi tub....More
We had a very great stay in the king room we stayed in It was very clean and the bed was very soft and comfortable. It had a great view. They are still remodeling but we will visit again. The hotel staff was very friendly.
2 Thank Travis M
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 15 February 2017
Dear Travis M:
Thank you for choosing our hotel for your Mini Vacation. We are so glad that we met your expectations and that your patience during our ongoing remodel. We look forward to seeing you again soon.
Pigeon Forge, TN
US$66 - US$129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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