We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Pigeon Forge

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Pigeon Forge
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

535 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 531: English reviews
Start your review of Holiday Inn Pigeon Forge
 Click to rate
Staunton, Virginia
Reviewed 2 days ago NEW

Beautiful lobby. Room was large, well furnished and very clean. Staff was friendly and helpful. Had no issues. Loved the complimentary coffee in the lobby, just wish you had it in the evening as well. Would stay there again.

 Report
Helpful?
Thank Kaye B
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kaye B, Thank you so much for your review of our hotel. I am pleased to hear that you encountered no issues during your stay with us and that you found our staff friendly and room comfortable. We value your feedback and hope you will visit us again. Sincerely, Jennifer B. Assistant Guest Services Manager Holiday Inn Pigeon Forge

Nashville, Tennessee
Reviewed 1 week ago

This is a copy of the email sent to the HOTEL: without having to rewrite everything - I think the email will explain why I was upset at this Certain Hotel and why it has become the place NOT TO STAY! and I'm one of the Best HI Customers, I stay at a HI all the time! Email to hotel:>>"Would...

 Report
Helpful?
Thank dvpage
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Please allow me to apologize for the service your son and his family received. We strive to make every guest’s stay as happy as we possibly can. We regret that in this instance a lack of training for a staff member inconvenienced your family. A late checkout is a benefit for our Rewards Club members and our staff has been...

Rockford, Michigan
Reviewed 1 week ago

I was more than a bit anxious about staying at this hotel, given the large number of negative reviews. (I didn't choose it.). Negative observations: The hotel was extremely shabby and generally appeared poorly maintained, except for the front lobby. As others have noted, the ceiling in the pool area was literally peeling and hanging down in shreds. Front desk...

 Report
Helpful?
Thank Si V
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Si V, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your comments about the aspects of our hotel that need updating and we will be sure to forward those comments to the appropriate...

Fayetteville, Georgia
Reviewed 2 weeks ago

we were here for a conference but did not stay in the hotel. The conference room was very nice and it fit the venue very well. Love the seats, they have something like a spring in the back that permits movement back and front so they are more comfortable.

 Report
Helpful?
Thank John C
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Traveler, Thank you for taking the time to let us know about your experience in our conference center. We are pleased to hear that it fit the venue well and that you enjoyed our comfortable seats. We hope to have the opportunity to have you as a guest in our hotel in the future. Sincerely, Jennifer B. Assistant Guest...

Pfafftown, North Carolina
Reviewed 2 weeks ago

We arrived early December for an extended stay. This hotel was decorated beautifully in the lobby for the Christmas season. A nice fireplace and comfy seating felt hearty. The desk was courteous. The fitness room is nice. Pool is attractive and there are many seating areas throughout the floors. Our extended stay here was unusual. The hotel is in need...

 Report
Helpful?
Thank 1gypsylife
HolidayInnPF, Front Office Manager at Holiday Inn Pigeon Forge, responded to this review

Dear 1gypsylife, Please accept our sincerest apologies for the issues you've described. It is our goal for all of our guests to have a relaxing and comfortable experience, no matter the length of their stay. Rest assured that your comments will be forwarded to the appropriate persons for review. We certainly expect more from ourselves than the experience you've described...

Reviewed 3 weeks ago via mobile

My husband and I were booked here from the Holiday Inn Club Vacations since there were no room available at the resort.. which is a whole other story. The front desk booked my husband and I in a double bed room, which is more like a twin bed. Then, we decided to try out the hot tub and there were...

 Report
Helpful?
Thank Sara M
HolidayInnPF, Front Office Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Sara M, Thank you for your feedback regarding your recent stay with us. We do our very best to assign preferred bed types to our guests, however, the weekend in question was a sold out weekend and the only room type we had available was the room type booked. I apologize that we were unable to offer another room...

Reviewed 3 weeks ago via mobile

The motel staff was very nice and helpful the room however is very dated and needs work.The bed and tv were nice,the room however was very overpriced I would only recommend if nowhere else was available.

 Report
Helpful?
Thank stephen h
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Stephen H, We are pleased to hear that you found the motel staff to be nice and helpful and the bed and TV to be nice as well. Your comments regarding updating the rooms have been passed along to upper management and we do hope to have the opportunity to serve you again in the future. Sincerely, Jennifer B....

Jackson, TN
Reviewed 3 weeks ago

In town for a business meeting. We've been at this hotel for several years. I've always found this hotel and it's staff to be welcoming and friendly. The rooms are always clean and inviting. Everything works well, the meeting room is comfortable and we're taken good care of. The property is very nice. The lobby is open and with two...

 Report
Helpful?
Thank Jerry P
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Jerry P, Thank you for the great review! We are so pleased to hear that you have always found this hotel and it's staff to be welcoming and friendly, the rooms always clean and inviting, everything in good working condition and the meeting rooms comfortable. We do our best to ensure that everyone is taken care of. We hope...

Reviewed 30 January 2017

This hotel is pretty average and basic. Nothing to brag about. Checking in and out was an breeze and the staff was very helpful. The rooms have just what you need. But the location was great. Plenty to do and the shopping outlet was only about 15 minutes away.

 Report
Helpful?
Thank Kayl_D
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kayl_D, We are pleased to hear that you enjoyed your stay with us and how our location made it so convenient for you to enjoy the many attractions Pigeon Forge has to offer. We hope to see you again the next time you visit the area. Sincerely, Jennifer B. Assistant Guest Services Manager Holiday Inn Pigeon Forge

Jonesboro, Georgia
Reviewed 28 January 2017

Older HI, LARGE rooms and wide halls. Very friendly front desk staff. No coffee in room. Breakfast restaurant Buffett under performs and limited selections, over priced for the product. In the indoor pool area, no one there but me, enjoyed pool and hot tub, HOWEVER, on ceramic flooring stepped on several pieces of broken glass, bleeding. Notified desk and they...

 Report
Helpful?
Thank CynkwwMboh
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear CynkwwMboh, We appreciate your feedback regarding your recent stay. I am pleased to see that you found our hotel staff to be friendly. Please accept our sincerest apologies again for the broken glass in the pool area. While there should not have been any glass there at all (per the posted signage) it was our responsibility to check for...

168 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (119)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (17)
Viewed
View from Room (1)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (17)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Pigeon Forge hotels
0.5 km away
MainStay Suites
MainStay Suites
#8 of 90 in Pigeon Forge
565 reviews
1.7 km away
Shular Inn Hotel
Shular Inn Hotel
#44 of 90 in Pigeon Forge
617 reviews
3.8 km away
Hampton Inn & Suites Pigeon Forge On The Parkway
Show Prices
Show Prices
Show Prices
2.4 km away
SpringHill Suites by Marriott Pigeon Forge
1.5 km away
Comfort Inn & Suites at Dollywood Lane
1.2 km away
Red Roof Inn & Suites Pigeon Forge - Parkway
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 

Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863-3422
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM394 - RM877 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline and Expedia so you can book your Holiday Inn Pigeon Forge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Pigeon Forge staff and other travellers.
4 questions
Ask a question
Dade City, Florida
over a year ago
Roanoke, VA
Napoleon, Ohio
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT #132- the toilet moves, the tub won't hold water, the door is chewed on, etc..”
 of 5 bubbles dvpage, 20 Mar 2017 | Read review
“bed size is full, not the typical queen size- so you may like a king!”
 of 5 bubbles 1gypsylife, 7 Mar 2017 | Read review
“Street View was pretty quiet”
 of 5 bubbles Kayl_D, 30 Jan 2017 | Read review
“Avoid even if its free!!! Go Someplace else”
  • Mold on Wall
  • Windows Leak Like A Sieve Carpet is MOLDY
  • Filthy Dirty Ottomen
 of 5 bubbles , 29 Dec 2016 | Read review
“Great location between Gatlinburg and Pigeon Forge. Not a quality stay.”
 of 5 bubbles hannaho372, 13 Dec 2016 | Read review
5 of 5