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Comfort Suites

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323 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Buffalo Grove, Illinois
Reviewed 30 November 2014

This is an older building in a great location. The front desk staff is very pleasant, and did extra duty when the cleaning crew missed our room when we didn't leave for the day until Noon (he rounded them up as soon as we returned at 4:45). The rooms are modernized with new flat-screen TV (but no HD service), good...

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Thank Joecompute
Cape Coral, Florida
Reviewed 23 November 2014

Want to thank Tony the Manager and his staff for a wonderful stay at his hotel. The full hot breakfast, the hot tub and pool were great to enjoy. Suites were very clean and large. We booked two suites one for us and one for our friends. They were very happy and will stay with Comfort Suites again and so...

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Thank Hank D
Groveoak
Reviewed 21 November 2014

I loved this hotel....room was large and their breakfast was great.....will be back...staff very nice...it has great views and is in great locations to outlets and restaurants....if you need a getaway it is in a very quiet location...

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Thank SYLVIAF725
Wilson, North Carolina
Reviewed 10 November 2014

Rooms were worn out! Water is cold! They advertise as "rooms with a balcony"....2nd floor overlooking the top of the entrance!! No view at all!!! Traffic is terrible around this hotel! Staff not helpful!

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Thank TarHeelGigi
Roswell, Georgia
Reviewed 30 October 2014

Stayed this last weekend. The location is adequate for walking around the town as the traffic was real congested. The mattress was too soft. The walls in the room had wear spots making the room look old and tired. We could tell that remodeling is taking place as there was a pile of curtains in the reception area. Do hope...

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1Thank Karen H
Reviewed 15 October 2014 via mobile

We moved from another property in Gatlinburg which was awful (which is not part of choice hotels.). We were welcomed warmly. We had a mountain view room. The renovations were still being done, but we were never inconvenienced by them. Our room was spacious, with comfy bedding. The view in the mornings and evenings was amazing. Very centrally located. The...

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3Thank Beth D
GMTN376, General Manager at Comfort Suites, responded to this review

It was a pleasure having you and your family stay with us here at the Comfort Suites. We do have some of the most Majestic sunsets that I have had a chance to view sitting at this front desk.We hope you plan another trip to the Great Smoky Mountains real soon and stay with us here at the Comfort Suites.

Knoxville, Tennessee
Reviewed 5 September 2014

This hot is a little older but still very nice. We had an amazing view from the 6th floor. We were only there one night for a soccer tournament in Gatlinburg and didn't check in until 10pm so it was a very short stay. At check-in, Lucy told us breakfast wasn't till 9 AM which concerned me. I'm an early...

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Thank bear27780
GMTN376, General Manager at Comfort Suites, responded to this review

Thanks for the review. We are pleased that you enjoyed your one night stay with us at the Comfort Suites in Pigeon Forge. We hope you get to take another trip soon so you can fully enjoy what the Great Smoky Mountains has to offer.

Lexington, Kentucky
Reviewed 5 September 2014

I have not yet stayed at this hotel but I was considering it. I was reading reviews as I always do before booking and I always keep an open mind realizing that some people are just extremely picky and will never be satisfied hence some of the negative reviews. What concerned me more than the customer reviews was the response...

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2Thank sarahendren71
Reviewed 25 August 2014

I experienced a theft during this visit of a case containing contact lenses. I was guided to take with me every day the computer and the IPad as I had a very uneasy Feeling at the Motel but the Thief got my contact lens case which had several hundred dollars worth of items In it. I contacted The Manager re...

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1Thank Drkolb
GMTN376, General Manager at Comfort Suites, responded to this review

I would like to start out by saying that in the 9 years I have been here at the Comfort Suites we have never had any issues with theft. I spoke to you on two occasions about this contact lens case and you told me both times that you are a medium and felt a strong presence of something not...

State College, Pennsylvania
Reviewed 24 August 2014

This is an area with many hotels, and I would recommend not selecting Comfort Suites. Small, smelly room. Horrible shower head. Noisy air conditioner. Obviously rather old hotel. Keep looking! Having said that, front desk staff is only positive.

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Thank deb10pink
GMTN376, General Manager at Comfort Suites, responded to this review

Thank you for the review. Most guest comment on how large the rooms are. Scent Machines are used throughout the hotel could this have been your smell? I am sorry that you had a bad experience at the Comfort Suites.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your vacation off by staying in one of our 76 tastefully appointed suites with all the comforts of home. Virtually all of our rooms have private balconies with breath taking views as this hotel is situated on one of Pigeon Forges highest points. Our ammenties include an outdoor (seasonal) pool, indoor heated pool and hot tub, electronic game room, fitness center, guest laundry and business center. Enjoy our expanded hot continental breakfast complete with scrammbled eggs, sausage, fresh fruit and much much more. ... more   less 

Additional Information about Comfort Suites

Address: 2423 Teaster Ln, Pigeon Forge, TN 37863-5265
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM369 - RM693 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 76
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Also Known As:
Comfort Hotel Pigeon Forge
Comfort Suites Pigeon Forge
Pigeon Forge Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay over a week end as prices drop midweek,”
 of 5 bubbles bob_bra, 22 Oct 2016 | Read review
“The front of hotel gets all of the afternoon and evening sun, the back doesn't get any of that sun.”
 of 5 bubbles TennesseeMama1954, 18 Oct 2016 | Read review
“Ask for a mountain view.”
 of 5 bubbles 107darlene, 5 Sep 2016 | Read review
“Stay somewhere else”
 of 5 bubbles R3506TGjohnr, 9 Aug 2016 | Read review
“The front rooms overlook the strip and Smokies, while the back rooms overlook several closed properties and the pool.”
 of 5 bubbles robinsM3266PT, 17 Jul 2016 | Read review
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