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    Hampton Inn Sevierville

    681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$91
          US$88
          Great Deal
          US$91
          US$91
          Traveller (32)
          Room & Suite (22)
          Pool & Beach (6)
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          Overview
          • Excellent62%
          • Very good23%
          • Average9%
          • Poor4%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Room Service
          Suites
          Fitness centre
          Kitchenette
          Wheelchair Access
          Business Centre
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Hampton Inn Sevierville
          Special Offer: Double Points, Every Stay
          Hotel deals
          Resort at Governor's Crossing
          1,164 reviews
          #1 of 20 hotels in Sevierville
           
          Clarion Inn Willow River
          536 reviews
          #3 of 20 hotels in Sevierville
           
          Holiday Inn Express & Suites Pigeon Forge - Sevierville
          423 reviews
          #6 of 20 hotels in Sevierville
           
          Comfort Inn Apple Valley
          452 reviews
          #4 of 20 hotels in Sevierville
           
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          Write a Review
          Reviews (551)
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          1 - 5 of 551 reviews

          Reviewed 3 days ago

          We decided to stay a little out of the way of the hustle and bustle of the main attraction areas. Stayed at this location for two nights. The overall experience was fine. Location is good, prices were mostly fair, we did book last minute, but...More

          Thank lishaky
          Hotel's Favourite
          Reviewed 8 May 2017 via mobile

          My family stayed at this hotel for a quick weekend trip to Pigeon Forge. The property was conveniently located near various restaurants and stores, and close enough to Dollywood for easy access but far enough away from the Dollywood-area traffic. The rooms were updated and...More

          1  Thank HairstonFamily
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 8 May 2017

          Dear HairstonFamily, Thank you for staying with us at the Hampton Inn Sevierville on your recent weekend trip to the Pigeon Forge area. We are lucky to be so conveniently located for shopping and dining and the various attractions in the area, yet away from...More

          Reviewed 6 days ago

          The entire staff could not have been any better if they were our immediate family. Every staff member displayed a spirit as professionals. After my wife became ill and we spent 3.5 hours in the ER we were privileged to come back and sit in...More

          Review collected in partnership with Hampton
          Thank edgarlj
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 5 days ago

          Dear edgarlj, Thank you so much for your glowing compliments on our staff, we like to make all our guests feel at home with us. I hope Mrs. J is doing well and you too. Thanks for taking the time to review us and we...More

          Reviewed 1 week ago

          Very good trip; always inviting in this area. Smoky Mountains always offer us a new experience every time we visit. Seeing the sites, walking the trails and visiting family all made for a very positive experience.More

          Review collected in partnership with Hampton
          Thank James S
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 6 days ago

          Dear James S, Thanks for choosing to stay at the Hampton Inn Sevierville on your visit with family and sight seeing in the area. We're so happy you enjoyed your visit and hope you will stay with us again on your next visit. Sincerely, GM,...More

          Reviewed 2 weeks ago

          The staff welcomed us for a break from the road with a nice pool and game room. Great experience when we stayed one night. Wonderful send off in the morning with breakfast including fresh waffles and southwest omelet.More

          Review collected in partnership with Hampton
          Thank Justin S
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 2 weeks ago

          Dear Justin S, Thank you for choosing to stay with us at the Hampton Inn Sevierville on your road trip and we're very pleased you had a great experience from our welcoming staff and inviting pool and game room to the delicious breakfast buffet. Hope...More

          Resort at Governor's Crossing
          1,164 reviews
          #1 of 20 hotels in Sevierville
           
          Clarion Inn Willow River
          536 reviews
          #3 of 20 hotels in Sevierville
           
          Holiday Inn Express & Suites Pigeon Forge - Sevierville
          423 reviews
          #6 of 20 hotels in Sevierville
           
          Comfort Inn Apple Valley
          452 reviews
          #4 of 20 hotels in Sevierville
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Meeting Rooms
          • Self-Serve Laundry
          • Room Service
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$109 - US$189 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Romantic Hotel in Sevierville
          • #7 Family Hotel in Sevierville
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 68
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hilton Hotels Direct, Priceline, Hotels.com, Hotwire, Travelocity, TripOnline SA, Hotel.de, Cancelon, getaroom.com and HotelQuickly so you can book your Hampton Inn Sevierville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Sevier County >
          • Sevierville
          • Also Known As
          • Hampton Inn Sevierville Hotel Sevierville ,
          • Sevierville Hampton Inn
          Add Photo Photos
          Traveller (32)
          Room & Suite (22)
          Pool & Beach (6)
          Dining (2)
          Hotel & Grounds (24)
          Bathroom (6)
          Business Centre & Event Rooms (1)
          Nearby
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          2,513 reviews
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          Nearby Restaurants
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          The Diner
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          Golden Corral
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          Nearby Attractions
          Dolly Parton Statue
          255 reviews
          1.34 km away
          Floyd Garrett's Muscle Car Museum
          223 reviews
          .75 km away
          Sevier County Courthouse
          20 reviews
          1.33 km away
          Robert A. Tino Gallery
          17 reviews
          .59 km away
          Questions & AnswersAsk a question
          Wayne H
          No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
          1 April 2015|
          Answer
          Response from GM-HIS | Property representative |
          Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn... More
          0
          Votes
          gibbstown
          Do you have an outside pool?
          13 February 2015|
          Answer Show all 5 answers
          Response from GM-HIS | Property representative |
          Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a... More
          0
          Votes
          Wayne H
          Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
          30 December 2014|
          Answer
          Response from TwigCaldwell | Reviewed this property |
          I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
          1
          Vote
          Room Tips
          "Our room was on the main floor at the end of the corridor from the front desk and was very quiet."
          Read review
          "Great clean hotel"
          Read review
          "Clean hotel with very nice employees"
          Read review
          "Request a room on the side away from the highway"
          Read review
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