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Quality Inn & Suites River Suites

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305 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Charleston, Tennessee
Reviewed 4 days ago NEWvia mobile

Love it here stayed couple extra nights great people and service rained whole time there but son enjoyed indoor pool I love the set up of rooms two rooms sitting room and bedroom Separated for two people to watch different TV shows ...will definitely stay again.. pet came also... reasonable prices :)

Thank Lisapritchett2671
Gatlinburg, Tennessee
Reviewed 1 week ago via mobile

We stayed here on our 2nd day of evacuation from our home in Gatlinburg due to the wildfires in the last few days. All I can say is WOW! We were greeted with the friendliest staff, had the most beautiful fully equipped room with plush beds. Was not expecting such a great room or wonderful staff. Our room had a...

1Thank Kathy H
Atlanta, Georgia
Reviewed 3 weeks ago

This property saw its better days 30 years ago. It is decently clean, but that's about all I can say about this motel that is good. It is extremely dated and run-down. I would not suggest that anyone stay here unless you are just trying to be extra cheap on your room costs. The parking lot is overrun with stray...

Thank GenPDP7
Alliance, Ohio
Reviewed 4 weeks ago via mobile

I stayed for 9 nights with my handicapped friend and his very large service dog. The staff were exceptional and very understanding of the special needs of my friend. The room was much better than I expected. We had a separate living room and bedroom. The beds were comfortable. The sleeping area was quiet and dark even during the day....

Thank fod360
Pinellas Park, Florida, United States
Reviewed 3 November 2016

We stayed here 4 days, was nice had a 1 king &1 queen bed rooms very nice bathroom was in the middle of the rooms with closet space with sink and mirror stool and shower in it on space, nice. the bed where comfortable each had a tv , table and chairs , there was a Balcony nice to sit...

Thank Martha G
Clive, Iowa
Reviewed 30 October 2016

My husband and I stayed here the first part of S.eptember. The maintenance of the property needs improvement. Our furnace/AC did not work and could not be fixed. Maintenance told us we could move rooms. But the property was full without available rooms. Fortunately, we were able to do without either heat or A/C without discomfort during our stay. Another...

Thank Bmc1116
Reviewed 29 October 2016 via mobile

We only stayed 1 night. But it was very nice for the price! Spacious rooms with nice views! The indoor pool was clean and plenty of towels, and it stays open till 11. Breakfast was very good also! Comfy beds.

Thank Christy B
Varney, Wv
Reviewed 27 October 2016

We reserved a 3 queen bed suite. Check in was quick and easy. The room was very clean and well stocked. The beds are very comfortable. The availability of the indoor pool and hot tub was convenient (even though we had no time to enjoy it). The only issue I have with this hotel is the lack of vending machines....

Thank rkhuff
Nashville, Tennessee
Reviewed 27 October 2016

I am very particular about the cleanliness of a room I am staying in. The room does not have to be fancy but Must be clean. I was concerned about the type of room we would get staying at the Quality Inn in Seiverville but I was pleasantly surprised at how CLEAN and spacious the room we had was. We...

Thank nananna_2010
South Point, Ohio
Reviewed 16 October 2016

My wife surprised me with a Smoky Mountain weekend retreat to celebrate my 60th birthday! She knows how much I truly love the TN Mountains! To start we had been fighting crazy traffic all day due to Hurricane Matthew threatening the east coast We ran in to convoy after convoy of Power company trucks going south in preparation to restore...

1Thank tacomaman
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Benjamin I'm very sorry to learn that you'd a negative experience with us. I apologize for it. I checked the log book. Unfortunately, I didn't find any record of bring it to our attention. This is the first incident of gnat attack that I know of it. I surely will check this room by myself and will do the...

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites River Suites

Address: 860 Winfield Dunn Pkwy, Sevierville, TN 37876-5512 (Formerly Comfort Inn)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: RM236 - RM538 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites River Suites 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Comfort Inn Sevierville
Sevierville Comfort Inn
Hotel Style:
#2 Best Value Hotel in Sevierville
#8 Romantic Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites River Suites staff and other travellers.
6 questions
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Questions? Get answers from Quality Inn & Suites River Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms located in the covered rear portion (poolside) are noisier and humid.”
 of 5 bubbles GenPDP7, 17 Nov 2016 | Read review
“look on line shows room pictures”
  • hall between bedrooms
 of 5 bubbles MarthaG740, 2 Nov 2016 | Read review
“get a suite. Not near the door when you are trying to sleep.”
 of 5 bubbles Bmc1116, 29 Oct 2016 | Read review
“Book rooms at your own risk. Reservations mean nothing to the owners.”
 of 5 bubbles O8700DPjaym, 11 Oct 2016 | Read review
“Get a third floor room if possible”
 of 5 bubbles clevelandsluggo, 24 Sep 2016 | Read review
5 of 5
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