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All reviewslazy riverindoor poolsouthern mansionbeautiful hotelpigeon forgebacon or sausagethe breakfast areacontinental breakfastsitting areaknife workshot tubtwo sinksjacuzzi suitenice balconybusiness centeri highly recommend this hotellove this hotel
Good location, lobby was cool with the 'southern mansion' look.
But breakfast was low budget; wi-fi was completely useless. And rooms needed a thorough cleaning. A lot of cosmetic 'band-aids' rather than fixing things--details add up. But the beds in the room we had were...More
Response from Rhoda T, Front Office Manager at Clarion Inn Willow RiverResponded 20 December 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
This use to be a favorite of ours. Haven't stayed there for about a year and half, and finally was able to go back. First room had blood on the sheets! Moved to another room. Sheets seemed clean and it was a jacuzzi suite but...More
Response from Rhoda T, Front Office Manager at Clarion Inn Willow RiverResponded 17 December 2017
Thank you for taking the time to write such a detailed review. We have sent your feedback to the personnel involved. I apologize for this bad experience. This is all very disappointing to hear, but we hope you give us another chance to...More
I really enjoyed my stay at this hotel. The staff was very friendly. What I like most about it was the fact that I got a non-smoking room and I didn't smell cigarette smoke. The breakfast was delicious every morning. I would recommend it to...More
Thank Paula F
Response from Rhoda T, Front Office Manager at Clarion Inn Willow RiverResponded 9 December 2017
Dear Paula F,
Thank you so much for choosing to come stay with us and for giving us such a great review. I am happy to know that you enjoyed your stay and found everyone friendly.
We are very proud that we are a non-smoking...More
This is the best hotel in the Gatlinburg/Pigeon Forge area. The rooms are a great price (and superb military rate), breakfast is outstanding. My family says I'm a hotel snob and this is one of the cheapest I've stayed at. I found it out of...More
Response from Rhoda T, Front Office Manager at Clarion Inn Willow RiverResponded 4 December 2017
I first want to let you know that I have shared this with my staff and they join me in thanking you for your great review. It is a pleasure to hear that you truly enjoyed our Inn and that we are the best in...More
Was passing through the area, stayed 1 night; location was between interstate and local Pigeon Forge attractions. Pool was still open and water felt great after a long drive. Breakfast was nice on The outdoor patio. The hotel is old, but the rooms were updated,...More
Response from Rhoda T, Front Office Manager at Clarion Inn Willow RiverResponded 10 November 2017
We appreciate you taking the time to provide us with such great feedback about your stay. I am so happy that you enjoyed our pools and breakfast. We are about to start our in room part of the renovation within the next month...More