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Ended up wanting to stay another night at the smokies and this was the only hotel with availability. First room had been smoked in and the detector had been covered with a grocery bag. It reeked and was dirty. I have no idea how the...More
Ray,the front desk clerk,is absolutely FANTASTIC at customer service.We have stayed here on two different occasions and it is wonderful to be greeted by Ray at check in.He is a complete and total asset for the hotel.
Made visit for one night the Sat. prior to Thanksgiving. Room was clean, hardwood floors which was a little different then most rooms.
Had a first floor room. Most item that needed updating was flushing of toilet. Limited pressure. Also room lighting was not very...More
We where a late arrival to this hotel, the front desk clerk was very nice. Before entering the room we knew this was an old hotel. The room we stayed in was 116 and happy we didn't have to climb stairs. This was marked a...More
We stayed here for our 3 day vacation we arrived there checked in soon as we opened the door the smell of cigarette smoke knocked u down the bed comforter had cigarette holes in it the back door didn’t even lock and to top it...More
Response from David-Coy | Property representative |
Yes, we are pet friendly. We do charge a pet fee of $15 per day, per pet. (Limit 2 dogs, no cats). If pet damages occur, there is a $250 charge, up to the cost of repair. We have limited number of pet rooms available, so be... More
Yes, we are pet friendly. We do charge a pet fee of $15 per day, per pet. (Limit 2 dogs, no cats). If pet damages occur, there is a $250 charge, up to the cost of repair. We have limited number of pet rooms available, so be sure to call the property directly to verify pet room availability. If you are found to have a pet in your room without informing the front desk, there is an automatic fee of $250.
For anymore information, please contact the property, 865-436-5043.