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Fairfield Inn & Suites Pigeon Forge

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275 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Campbellsville, Kentucky
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW via mobile

This was an extremely nice and clean motel. Excellent location right across the street from Tanger Outlets. The rooms are very clean, the staff are friendly. Free breakfast and it's not the usual "continental" stuff most locations serve.

Helpful?
Thank medic1816
La Porte, Texas
Level Contributor
7 reviews
3 hotel reviews
Reviewed 1 week ago NEW

The hotel is easy to get in and out of, right across the street from the Outlets and not far from the Christmas Place. Checking in and out was fast. The staff was always very friendly, the room was clean and comfortable, and the breakfast was area was clean, and breakfast was typical of Fairfield's. This was second year we... More 

Helpful?
Thank Bryan4493
Kennesaw, Georgia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

The facilities are tired and dated, but the staff is exceptionally hospitable. Our mattress had a deep indention on the left side and the deadbolt did not throw. The third floor ice machine did not work. In all fairness I did not complain and considering the attitude of the staff I'm sure they would have addressed my issues.

Helpful?
Thank Richard S
Purvis
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

This is the third year my wife and I have stayed at the Fairfield Inn in Sevierville, TN for 3 days and nights while attending Praise Fest. The rooms are clean & the breakfast is good with hot & cold items from which to choose. The rooms do not have a refrigerator or even a microwave which is pretty basic... More 

Helpful?
Thank 3nails4me
Chillicothe, Ohio
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 weeks ago via mobile

Room was clean and comfortable. Breakfast bar was more than adequate and hosts were very friendly even asking if you wanted more before closing down. I have no hesitation recommending Fairfield Inn for a place to stay.

Helpful?
Thank peg2756
Virginia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 October 2016 via mobile

We chose this hotel as it was listed as closest to the outlet mall. It was super convenient to get to all the great stores. Next door to Long Horn Steakhouse. Nice decor. Full breakfast was good. Would stay again!

Helpful?
Thank ses17va
Little Mountain, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2016

Mattresses kept us from a good night's sleep. The apologized but said they were due for total renovation next year. Also no fridge or microwave in room. The room door also had a bad bolt lock. The staff were very nice and friendly

Helpful?
Thank Janice Kay J
Katti J, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

I want to start off by thanking you for leaving are review. I also want to apologize for the issue with the mattress. The mattress are fairly new, but we replacing them all when we do our renovation in January 2017. We will also have fridges and microwaves in every room. We would love for you to come back and... More 

Travellers are raving about these Sevierville hotels

Atlanta, Georgia
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2016 via mobile

Across from the outlets. Next to many restaurants. Near the NASCAR go cart Speedway where there is fun for the whole family. All within walking distance. The staff is friendly and pleasant. The free breakfast is awesome. We will be back.

Helpful?
Thank Jim S
Lakemont, Georgia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

After 1st night a problem was discovered with the shower curtain falling to the middle from both sides. Once the front desk was notified someone immediately came to the room to inspect the problem with me and determined maintenance would need to fix the problem. It was supposed to have been done same day while I was out, but for... More 

Helpful?
Thank nancysI2675JX
Katti J, Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Than you so much for leaving this kind review. I'm glad you enjoyed your stay even with the issue you had. Again I want to apologize that this was taken care of right away. We hope that you come back and visit us next year More 

Lima, Ohio
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2016

The staff here is very friendly the facility was very clean. This place is very outdated and the beds weren't very comfortable. We were told by the staff that the Marriott affilation is going to be no more in about 6 months. Andrea and Jamie were extremely nice.

Helpful?
3 Thank Mark M
Katti J, Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Thank you for your review and choosing to stay with us. We do have a renovations coming up in January that should last for 4 to 5 months. We would love for you to come back and see the changes we have done next year. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn & Suites Pigeon Forge

Address: 1650 Parkway, Sevierville, TN 37862-7047
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: RM436 - RM836 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Pigeon Forge 2.5*
Number of rooms: 89
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Also Known As:
Fairfield Inn & Suites Pigeon Forge Hotel Sevierville
Fairfield Inn And Suites Pigeon Forge
Fairfield Inn Sevierville
Fairfield Inn Pigeon Forge
Fairfield Pigeon Forge
Pigeon Forge Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Pigeon Forge staff and other travellers.
1 question
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Riner, Virginia
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the north side and third floor have the better view.”
 of 5 bubbles Bryan4493, 28 Nov 2016 | Read review
“We do not recommend this hotel for anyone.”
 of 5 bubbles janicekayj, 30 Oct 2016 | Read review
“They will be wonderful when renovated”
 of 5 bubbles B8355PErichards, 22 Aug 2016 | Read review
“rooms with a balcony are a nice touch especially if you are overlooking the neighboring horses.”
 of 5 bubbles lynk11, 1 Aug 2016 | Read review
“If the remodel which they are said to do, it may be a lot better in the future.”
 of 5 bubbles travelBarbie61, 21 Jul 2016 | Read review
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