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Fairfield Inn & Suites Pigeon Forge

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1 room 2 adults 0 children
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Fairfield Inn & Suites Pigeon Forge
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281 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Pigeon Forge
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Showing 281: English reviews
Reviewed 15 June 2015

My wife and I were looking for a nice place to stay for one night on a road trip. We are loyal to Marriott and know the brands well. We usually enjoy Marriott, Fairfield Inn, and Residence Inn hotels as our go-to hotels. The bad: - Small awkward hotel L shaped front entrance with small doors. We thought it was...

2Thank Bill B
General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Mr.Bill, Thank you for choosing to stay with us. I want to apologize for the issues and inconvience you experienced while you were here with us. We are scheduled to have a complete renovation in the fall of 2016 to update our facility. The cleanliness of the bathroom is unacceptable and will be reported to the correct department head and...

Reviewed 15 June 2015 via mobile

Just a FYI if your using Google maps to bring you to the hotel its on the right not the left like Google says. Now-the hotel was clean but there was ants in our room. I'm sure it's the time of year it is. The breakfast was your normal continental breakfast.

Thank Snapkris
Lexington, Kentucky
Reviewed 27 May 2015

Took 2 grandkids on a short getaway for Spring Break. The hotel was fairly new and in good shape. We enjoyed the indoor and outdoor pools as well as the hot tub. The room was spacious and comfortable for 2 adults and 3 children. The location was nice since it was close to all the attractions but off the main...

Thank Mlkearns
Canton, Michigan
Reviewed 24 May 2015 via mobile

We stay at Fairfield inns all the time when we travel. We know what to expect and are happy with it. This is the first time the experience was the worst. They had no hot water which they did not tell us when we checked in. They were still waiting for a part to fix it. There was a used...

Thank DebbieM M
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the hot water issue, however we did not know the hot water would go out upon your arrival. We were waiting on the maintenance man to fix it, which...

Reviewed 10 May 2015 via mobile

We stayed only one night but it was just great! The room had a fireplace and a jacuzzi tub, separate bathroom with tub /shower combo. Very clean and the bed was super comfortable! We had a wonderful stay and earned points toward our next stay. Staff were helpful and very friendly. We didn't take advantage of the pool or the...

Thank a1z2j345
Oakville, Canada
Reviewed 2 May 2015

I stay at this hotel twice a year in order to be driving distance from Bristol for the spring and late summer NASCAR races. I'm almost never disappointed and this trip was the best one yet. The primary reasons are the amazing hospitality and service provided by the staff. Although I found the morning desk clerk to be a bit...

Thank Mary O
Willoughby Hills
Reviewed 24 April 2015

This Marriott Property is right across the street from Tanger Outlets. You have many name brand Outlet stores offering great discounts .Also many,many Tourist attractions are all there .A short drive away is Gattlenburg Town and more Tourist attractions .The ever Beautiful Smoky Mountains Park is there for you to wonder at. Continue on and the Cherokee Indian Village and...

Thank louisa125
Munster, Indiana
Reviewed 13 April 2015

My husband and I stayed here in March of 2015 for 4 nights. First of all I want to say that this hotel is clean. The staff is very pleasant and accommodating, the breakfast bar has a good choice of hot and cold food and was always freshly refilled. And the fact that it is across the street from Tanger...

Thank cag472
Reviewed 9 April 2015 via mobile

Fairfield Inn is where we ended up staying our last night in Pigeon Forge after checking out of our previous hotel. What a difference! The beds are super comfortable, with great pillows and extras of them :). The room was quite when we arrived and not only were we not disturbed during the night, my kids slept until 9am which...

Thank Shane S
Reviewed 9 April 2015 via mobile

Upon checking into my room, I realized there wasn't a fridge. I contacted the front desk and they sctually brought a fridge to my room. I hope in the future that Marriott considers adding micro/ fridges to each room. This added feature would possibly make the stay more convient.

Thank Lizcraig955

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn & Suites Pigeon Forge

Address: 1650 Parkway, Sevierville, TN 37862-7047
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: RM464 - RM490 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Pigeon Forge 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Pigeon Forge Hotel Sevierville
Fairfield Inn And Suites Pigeon Forge
Fairfield Inn Sevierville
Fairfield Inn Pigeon Forge
Fairfield Pigeon Forge
Pigeon Forge Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Pigeon Forge staff and other travellers.
1 question
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Riner, Virginia
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the north side and third floor have the better view.”
 of 5 bubbles Bryan4493, 28 Nov 2016 | Read review
“We do not recommend this hotel for anyone.”
 of 5 bubbles janicekayj, 30 Oct 2016 | Read review
“They will be wonderful when renovated”
 of 5 bubbles B8355PErichards, 22 Aug 2016 | Read review
“rooms with a balcony are a nice touch especially if you are overlooking the neighboring horses.”
 of 5 bubbles lynk11, 1 Aug 2016 | Read review
“If the remodel which they are said to do, it may be a lot better in the future.”
 of 5 bubbles travelBarbie61, 21 Jul 2016 | Read review
5 of 5
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