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Fairfield Inn & Suites Pigeon Forge

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276 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Pigeon Forge
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Showing 276: English reviews
Oakville, Canada
Reviewed 2 May 2015

I stay at this hotel twice a year in order to be driving distance from Bristol for the spring and late summer NASCAR races. I'm almost never disappointed and this trip was the best one yet. The primary reasons are the amazing hospitality and service provided by the staff. Although I found the morning desk clerk to be a bit...

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Helpful?
Thank Mary O
Willoughby Hills
Reviewed 24 April 2015

This Marriott Property is right across the street from Tanger Outlets. You have many name brand Outlet stores offering great discounts .Also many,many Tourist attractions are all there .A short drive away is Gattlenburg Town and more Tourist attractions .The ever Beautiful Smoky Mountains Park is there for you to wonder at. Continue on and the Cherokee Indian Village and...

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Thank louisa125
Munster, Indiana
Reviewed 13 April 2015

My husband and I stayed here in March of 2015 for 4 nights. First of all I want to say that this hotel is clean. The staff is very pleasant and accommodating, the breakfast bar has a good choice of hot and cold food and was always freshly refilled. And the fact that it is across the street from Tanger...

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Thank cag472
Reviewed 9 April 2015 via mobile

Fairfield Inn is where we ended up staying our last night in Pigeon Forge after checking out of our previous hotel. What a difference! The beds are super comfortable, with great pillows and extras of them :). The room was quite when we arrived and not only were we not disturbed during the night, my kids slept until 9am which...

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Thank Shane S
Reviewed 9 April 2015 via mobile

Upon checking into my room, I realized there wasn't a fridge. I contacted the front desk and they sctually brought a fridge to my room. I hope in the future that Marriott considers adding micro/ fridges to each room. This added feature would possibly make the stay more convient.

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Thank Lizcraig955
Reviewed 22 March 2015 via mobile

When we arrived we couldn't figure out the front door because in all my years and traveling, I have never seen a side door used as a front door. Weird for a Marriott. The front desk was so so. I think to many employees were on shift. On several occasions they were more interested in their conversation than to speak...

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Helpful?
Thank KAIS01
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience. We will be renovating in 2016, and we were trying to train our new employees for the new season. We hope to have an opportunity to better...

Perrysburg, Ohio
Reviewed 16 February 2015

The room was clean and the staff was wonderful. We were met at the desk by Kelly who was just as sweet as she could be. We learned that her mother was a housekeeper there and we met her the next day. Housekeeping was friendly and kind. On Valentines Day, we had a plastic bag, tied with a ribbon on...

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Thank Sherry S
Murfreesboro, Tennessee
Reviewed 25 January 2015 via mobile

This hotel is an older property. Lobby was ok. Staff was friendly. Cookies were warm and fresh at check-in. Bathroom was small but clean. In the rooms that were not suites, the bathroom was not spacious at all. Breakfast was fine. The eating area not conducive to larger groups. Walls were paper thin. Stay on the third floor if possible.

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2Thank Vetskidog
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Thank you for taking the time to complete the Survey in regards to your recent stay at the Fairfield Inn & Suites Pigeon Forge. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience We plan on...

Charlotte, North Carolina
Reviewed 23 January 2015

Stayed here as an inexpensive base to our Pigeon Forge / Gatlinburg trip. The location is good - right across from the outlets, and a relatively short drive to the Island, Dollywood, stores, restaurants. If you've been to the new updated Fairfield Inns, you know that the furnishings are modern, the breakfast is decent, and overall they are typically a...

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Thank KMme
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Thank you for taking the time to leave feedback for our hotel! I sincerely apologize that we were not up to your expectations. We are planning a complete renovation that includes opening up our lobby and breakfast areas next year. We hope you come back to visit us for your next trip to Pigeon Forge!

Reviewed 11 January 2015

We arrived at our stop over on the way to the Eastern Shore of Virginia exhausted yet we knew that the Fairfield Inn chain would be a suitable and restful stop. We arrived to a smiling clerk and were quickly checked in. We had a wonderful room overlooking the parking lot (ok, doesn't sound good, but it was close to...

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Thank RuthinBham

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn & Suites Pigeon Forge

Address: 1650 Parkway, Sevierville, TN 37862-7047
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: RM430 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Pigeon Forge 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Pigeon Forge Hotel Sevierville
Fairfield Inn And Suites Pigeon Forge
Fairfield Inn Sevierville
Fairfield Inn Pigeon Forge
Fairfield Pigeon Forge
Pigeon Forge Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Pigeon Forge staff and other travellers.
1 question
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Riner, Virginia
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Pigeon Forge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the north side and third floor have the better view.”
 of 5 bubbles Bryan4493, 28 Nov 2016 | Read review
“We do not recommend this hotel for anyone.”
 of 5 bubbles janicekayj, 30 Oct 2016 | Read review
“They will be wonderful when renovated”
 of 5 bubbles B8355PErichards, 22 Aug 2016 | Read review
“rooms with a balcony are a nice touch especially if you are overlooking the neighboring horses.”
 of 5 bubbles lynk11, 1 Aug 2016 | Read review
“If the remodel which they are said to do, it may be a lot better in the future.”
 of 5 bubbles travelBarbie61, 21 Jul 2016 | Read review
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