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Wyndham Smoky Mountains

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Traveller (465)
Room & Suite (134)
Dining (17)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“activity center”(38 reviews)
“sales pitch”(48 reviews)
“mini golf”(63 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
All hotel details
Offers from Wyndham Smoky Mountains
Special Offer: 15% Off
Hotel deals
Offers from Wyndham Smoky Mountains
Special Offer: 15% Off
Hotel deals
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Reviews (927)
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926 results
Traveller rating
429
311
124
38
24
Traveller type
Time of year
LanguageEnglish
429
311
124
38
24
Show reviews that mention
All reviewsactivity centersales pitchmini golftop floorbedroom unitsales presentationnice resortthree bedroompigeon forgesplash padtime sharefull kitchenping pongnational parkwasher and dryersmoky mountainindoor pool
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1 - 5 of 926 reviews
Reviewed 3 days ago

If you are traveling with family...this is not the best spot. You have to drive to the pool, clubhouse, all activities, etc. There is also no restaurant, snack shop or bar on site. It is also very much under construction and there are tons of...More

Thank reed1183
Response from Allison N, General Manager at Wyndham Smoky MountainsResponded yesterday

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

Reviewed 3 days ago

We loved our experience. Everyone was helpful and friendly. The only thing I can recommend is maybe decorating the condo's and making them feel more homey. It felt so bare. And the furniture is really uncomfortable. (we had the King deluxe) Bed was great though....More

Review collected in partnership with Armed Forces Vacation Club
Thank taylynn10
Response from Allison N, Guest Relations Manager at Wyndham Smoky MountainsResponded yesterday

Thank you for the great review of our resort! I am so pleased to hear you enjoyed our local attractions. We are glad that you enjoyed your stay and hope you will visit us again in the near future! Sincere Regards, Allison Newcomb Guest Services...More

Reviewed 3 days ago

The kids had a great time they gave us tickets to the waterpark down the road to listen to a 90 min sales pitch which turned into 4 hours and a purchased time share that we rescinded the very next day the points were not...More

Review collected in partnership with Armed Forces Vacation Club
Thank johnna2003
Response from Allison N, Guest Relations Manager at Wyndham Smoky MountainsResponded yesterday

Thank you for the great review of our resort! I am so pleased to hear your children enjoyed the vacation. We are glad that you enjoyed your stay and hope you will visit us again in the near future! Sincere Regards, Allison Newcomb Guest Services...More

Reviewed 5 days ago

We had a 1 bdrm and it was on the lowest level, didn't feel comfortable, noisy neighbors (excessive) not a lot of activities had to go across the road to the other resort. The indoor pool was too small and smelled heavily of chlorine that...More

Review collected in partnership with RCI
Thank pblanks03
Reviewed 1 week ago via mobile

We drove down for a couple of days vacation during Spring Break and this place is awesome. The units are roomy and very clean. Everyone was very nice and hospitable. One of the nicer ones we’ve stayed in.More

Thank pugsjhpugs
Response from Allison N, Guest Relations Manager at Wyndham Smoky MountainsResponded yesterday

Thank you for the great review of our resort! I am so pleased to hear you enjoyed our property. We are glad that you enjoyed your stay and hope you will visit us again in the near future! Sincere Regards, Allison Newcomb Guest Services Manager...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$128 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (465)
Room & Suite (134)
Dining (17)
Pool & Beach (15)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Hornet_441
12 October 2017|
AnswerShow all 2 answers
Response from posionone | Reviewed this property |
units are given out when you arrive. if you need to be on a lower level or accessible units call the resort and request this before you arrive.
1
Vote
RoseBrenny
2 October 2017|
AnswerShow all 12 answers
Response from MarBer1971 | Reviewed this property |
if you go first thing in the morning it is wide open. we usually go right when it oopens, stay a few hours, go have lunch and come back after lunch. in the afternoon the line for the waterslides can be long but if you... More
0
Votes
jean p
2 September 2017|
AnswerShow all 7 answers
Response from Doug J | Reviewed this property |
Your timeshare room is like "your home" for the week. You should not expect a daily cleaning/housekeeping/turndown service like you would in a hotel. Your room should have a washer/dryer, and you are encouraged to use it... More
1
Vote
Room Tips
"Need something, call the front desk any time of the day or night."
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"request a renovated room on the Elkmont side"
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"Top floors offer the best views."
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"top floor if you want to sleep, otherwise the noise above you will keep you awake!"
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