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Wyndham Smoky Mountains

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Wyndham Smoky Mountains
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775 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Smoky Mountains
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Showing 774: English reviews
Walkerton, Indiana
Reviewed 28 October 2015

Usually come here every year. Very clean and close to all the shows. Walmart is very close. Had a very easy check in. Only spent 3 nights this time but usually stay a week. Would recommend this as a very nice place to stay.

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Helpful?
Thank Pam S
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Winder, GA
Reviewed 27 October 2015

The furniture in our two-bedroom condo was so tacky and dated. The sofa was not at all comfortable. The beds were comfortable. There was mold in one shower, refrigerator leaked water all over our food first night. Maintenance responded quickly and "fixed" but had to be replaced before the end of our stay. Staff was friendly. The big focus here...

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Helpful?
3Thank gapeachwinder
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Lilbourn, Missouri
Reviewed 24 October 2015 via mobile

The property is great and is convenient to Sevierville, Pigeon Forge, and Gatlinburg. Shopping is close by. Wal-Mart is a quarter mile away for simple things and groceries, there is a mall that is a few blocks away, and restaurants are everywhere. The room was a two bedroom condo with a full kitchen. The master bath has a jacuzzi tub...

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Helpful?
Thank Lloyd N
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Loveland, Ohio
Reviewed 23 October 2015 via mobile

We had a three bedroom condo with friends. I was embarrassed to have guests there. There were layers of dirt everywhere, stained shower stalls, and grossly stained carpet. We also encountered roaches in the kitchen . This place had not been "cleaned" in quite a while.

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Helpful?
5Thank pelzey
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Ellington, Connecticut
Reviewed 23 October 2015

We have stayed at other Wyndam resorts. This one was nice, but nothing amazing. We checked in at 5:30 am after driving 13 hours. Went right to bed. Got up the next morning to discover the guest bedroom door would not stay shut no matter what, and the smoke detector was hanging off the wall in the living room. Called...

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Helpful?
2Thank Kelly264
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

East Lansing, Michigan
Reviewed 22 October 2015

We couldn't say enough positive things about this resort. The area can be quite busy, but there is a nice road that goes around the back of the resort that cuts out a lot of traffic if you are heading to Gatlinburg. The staff was extremely helpful and courteous.

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Helpful?
Thank Shay G
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Reviewed 21 October 2015

My grandparents booked the condo for us for our honeymoon. We weren't really sure what to expect as we had never been to the area before. Guest services was so thorough in explaining what there is to do in the area, Overall a great experience, clean room, nice place to getaway!

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Helpful?
Thank Miranda R
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Indianapolis, IN
Reviewed 17 October 2015 via mobile

I have stayed at Wyndham Smoky Mtns. twice now. The resort itself is really nice. Grounds are beautiful and well maintained. My two bedroom deluxe unit was even ready at 11am. Being able to check in five hours early was a great bonus. Maintenance guy Art was still in there making sure things work up to par when we came...

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Helpful?
2Thank lopsopdop510
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Nashville, Tennessee
Reviewed 17 October 2015

Beware of Sales and Marketing team. Deceitful and false. Before we could get our parking pass we had to speak to someone from the marketing team. Austin, the one assigned to us, asked us to go to a sales presentation. We told Austin that we had a bad experience in the past and weren't sure. Austin told us that they...

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Helpful?
6Thank Rick A
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Columbus, Georgia
Reviewed 16 October 2015

My girlfriends and I travel to the Gatlinburg/Pigeon Forge/Sevierville area every fall for our annual Christmas shopping trip. We've always stayed in a cabin in the mountains, but this year decided to stay in the "valley" and closer to the outlet mall. What a beautiful view of the sunrise from our balcony every morning! We weren't expecting such an awesome...

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Helpful?
Thank Beth H
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: RM669 - RM1,413 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Smoky Mountains staff and other travellers.
35 questions
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Questions? Get answers from Wyndham Smoky Mountains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very accessible, ADA aids provided if made aware of a need.”
 of 5 bubbles A1288MMrichardg, 17 Mar 2017 | Read review
“The rooms in the Wyndham are bigger than the Wilderness rooms.”
 of 5 bubbles hoffman5, 10 Dec 2016 | Read review
“nice and peaceful”
  • living room
  • living room
  • kitchen area
  • bedroom
 of 5 bubbles keithn665, 5 Dec 2016 | Read review
“most rooms are great, buildings overlooking the farm in back are nice”
  • view from our balcony
 of 5 bubbles parisbvly, 24 Nov 2016 | Read review
“Ask for a room that faces the smoky mountains. Fantastic morning sunrise view!”
 of 5 bubbles Ycarttracy, 14 Nov 2016 | Read review
5 of 5