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Resort at Governor's Crossing

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1,083 Reviews from our TripAdvisor Community

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There are newer reviews for Resort at Governor's Crossing
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Showing 1,080: English reviews
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

As a family of five, used to the sugar sand beaches of the Gulf, this was a popular and close to home alternative. The price for a one bedroom condo that fit a family of five perfectly was extremely well priced and ready to use. The full kitchen, complete with anything needed to cook with, and local groceries...saved big on...

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TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you enjoyed your time with us. Spring Break is perfect tie to enjoy our water parks! Glad you found The Resort to meet all you needs and was a perfect value for your family. I will pass on your kind words to our staff and especially pool attendant Chris! We look...

Reviewed 2 weeks ago via mobile

Love this place. Best place to stay with family!! They are very friendly. Pool areas r awesome for kids. Mini putt putt. Room are clean. Winery nxt door. Walmart across. Plenty of stuff to do. Locate away from busy traffic. I will always book here.

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Thank Dinora O
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you enjoyed your time with us. Spring Break is perfect time to enjoy our water parks! Glad you found The Resort to meet all you needs and entertainment. Thank you for always staying with us and we are glad you are part of our Resort Family! Heather, General Manager

Reviewed 2 weeks ago via mobile

Once again we had a great time here. The people are wonderful and you receive excellent service. The pool was great and the life guard who worked after 7pm on 3-4-17. Was fabulous and made sure kids were being safe. This was our 4th stay and we have 5 children. So being family friendly is very important to us and...

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2Thank Mybabis
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you enjoyed your time with us. The pools and safety are out top priority so we can continue to have families, like yours. return over and over to stay with us. Glad you found The Resort Family Friendly and hope to see you again soon! Heather, General Manager

Reviewed 3 weeks ago via mobile

I recently just stayed at this hotel a week or so ago and this is by far one of the best hotels! I normally always stay here when I come to shop in gatlinburg and pigeon forge..however the woman at the counter made our stay even better she was very friendly. Jocelyne had a great attitude and a friendly smile...

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Thank Zarina L
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review. We appreciate positive feedback and will pass on the kind words to Jocelyne. She is a true asset to our team. We look forward to having you back. Heather, General Manager

Reviewed 3 weeks ago via mobile

Thanks so much for your time and consideration I have been trying to pick a combination of both quality and comfort in a hotel that is affordable This goes above expectations The indoor water park was a bonus for the kids. Josalyn checked us in and was the sweetest and informative with our stay while being very professional. We will...

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1Thank bobbijeankiss
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for a great review, we appreciate the kind words our guest write about us and we will pass on your praise to Jocelyne. We look forward to having you and your family back in June. Thank you again, Heather, General Manager

Lawrenceburg, Kentucky
Reviewed 3 weeks ago

We love Pigeon Forge/Gatlinburg. Probably visit 3-4 times a year. We are always looking for THAT hotel or cabin to stay in. We have stayed in some great places but none I have thought oh man this is it! I can now say The Resort is it! Easy Check in, comfy rooms, the pool was so fun, the golf and...

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2Thank btm8004
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Wow! Thanks for such a great review. Glad you found the check in easy, rooms comfy and the pool fun! We will be having Pool side cinemas again this year! Thanks again and we look forward to having you. Heather, General Manager

Reviewed 4 weeks ago via mobile

Gregg checked us in gave us all the info we needed. He was very busy everything we went to see him but handled everything very well. The house keeping was great. Maintenance was above average for a place like this. The place was fully booked and other than miner hallway noise it was quiet. We will be back in September...

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1Thank al h
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thanks for the great review. We are glad you found The Resort at Governor's Crossing accommodating to meet all your needs and we will pass on the kind words to staff. Thanks again, Heather, General Manager

Reviewed 4 weeks ago via mobile

This is a nice place to stay with family. We have stayed here before with a large group of friends with their families. It has a lot of activities for all the kids and I really enjoy the water slide and pool.

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1Thank robin a
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the kinds words and so glad you found The Resort to meet your needs and the activities are great for kids of all ages! We hope to see you again soon. Thank you, Heather, General Manager

Reviewed 4 weeks ago

This resort has everything our room was fully equipped with everything you can imagine I packed extra things I thought I'd need and was amazed at the fact they had all of it fully stocked kitchen excellent staff all smiles and willing to help with everything 24/7

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1Thank Adrian L
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review. We are glad you enjoyed your time here with us and glad you found the rooms equipped and the staff friendly. Thanks again and we hope to see you soon in The Great Smoky Mountains. Heather, General Manager

Reviewed 4 weeks ago

My whole experience with The Resort was A+. Greg at the front desk was the best. He was helpful in all aspects of the stay. The indoor water park was amazing. Rooms were VERY clean. My family will never stay anywhere else in Pigeon Forge.

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Thank Turby1978
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for such a great review! We will pass on your kind words to all the staff and especially, Greg. It really helps to reassure them of what a great job they are doing. We look forward to seeing you again and glad you enjoyed the water park and found the rooms clean. Heather, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: RM452 - RM1,094 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Resort at Governor's Crossing staff and other travellers.
16 questions
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Delton, Michigan
1 month ago
louisville, ky
7 months ago
Princeton, West Virginia
Cincinnati, Ohio
6 months ago
alabama

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Questions? Get answers from Resort at Governor's Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms can be requested near pools or quieter rooms facing away from pools and play areas.”
 of 5 bubbles TamaraD818, 24 Mar 2017 | Read review
“Higher floor has fireplaces which makes things cozy”
 of 5 bubbles lorimac29, 22 Mar 2017 | Read review
“We traveled with 4 adults and 2 kids 6 yes and we had a 2 bed apartment with plenty of room.”
 of 5 bubbles J9923JJadrianl, 25 Feb 2017 | Read review
“Go for the higher floor so you can't hear people above you”
 of 5 bubbles christys252, 20 Feb 2017 | Read review
“Rooms with separate bedrooms include family room, kitchen and laundry facility.”
 of 5 bubbles sarahstrickland3, 28 Jan 2017 | Read review
5 of 5