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Resort at Governor's Crossing

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Traveller (434)
Room & Suite (184)
Pool & Beach (90)
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Overview
  • Excellent60%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“full kitchen”(137 reviews)
“lazy river”(114 reviews)
“bedroom condo”(73 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,359)
There are newer reviews for Resort at Governor's Crossing
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Traveller rating
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11 - 15 of 1,355 reviews
Reviewed 1 week ago via mobile

Good evening Ms. Missy Grooms, Hopefully you had a great day. I wanted to reach out to you on behalf of our organization FBC and say thanks for all of your assistance. The team and our parents really enjoyed the resort and all of the...More

Thank guilfordlarry
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 1 week ago

Hello FBC Eclipse Family! I will make sure this gets to Missy...isn't she wonderful? :) I would like to thank you for bringing the team here for your visit...the kids were great and I know how much fun they had. We look forward to seeing...More

Reviewed 2 weeks ago via mobile

Greg checked us in! He was totally Amazing. Best experience ever in any hotel checking in. I have traveled all over the world. Hotel was so so, Greg was the best. He offered every bonus available as well as his help getting us to the...More

Thank Karen W
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 1 week ago

Thank you Karen for staying with us and for your post. Greg is awesome and we appreciate you taking the time to recognize him!

A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

It was a quick overnight stay with my Mom, my son & his friends. Greg was so helpful & pleasant! He knew about the area & gave us coupons for dinner & local attractions. I will go back again, very clean, kids loved it!

Thank A TripAdvisor Member
Response from TheResort, Manager at Resort at Governor's CrossingResponded 2 weeks ago

Thank you so much for the review! We're glad everyone enjoyed their little getaway and that Greg was able to help out during your stay. We hope to see you next time in The Great Smoky Mountains! Assistant General Manager, Cierra Layman

Reviewed 2 weeks ago

We had the privilege of staying at the Resort this past week with several family members. We booked the 3 bedroom condo that sleeps up to 14 and were super pleased!! Our rooms were all super clean and the kitchen was wonderfully stocked. Check in...More

Thank kcyarger12
Response from TheResort, General Manager at Resort at Governor's CrossingResponded 2 weeks ago

Thank you kcyarger12! We appreciate you taking the time to post here and share your experience, especially as it relates to your comments about Greg and Kim...they are amazing and have worked with us for many years. Tripadvisor recently honored us with a rating of...More

Reviewed 2 weeks ago

We stayed in a king suite, ADA accessible. Great space, fully equipped, clean and comfortable. The staff always went above and beyond with any requests. We traveled off season, therefore we had a quiet stay. We will return!

Review collected in partnership with this hotel
Thank camocavz
Response from TheResort, General Manager at Resort at Governor's CrossingResponded 2 weeks ago

Hi Camocavz! Thanks for your wonderful review! We are always grateful when folks mention how good our staff is. We are so proud of them. Mike

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$108 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$108 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (434)
Room & Suite (184)
Pool & Beach (90)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (18)
Indoor Pool (12)
Questions & Answers
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Andrea C
2 May 2018|
AnswerShow all 3 answers
Response from NancyPat280 | Reviewed this property |
We didn't encounter a problem. There is construction on both sides of the resort. As you enter the entrance, they are digging to connect fiber Optic cabling and other underground necessary connections to the other side of... More
1
Vote
SGibbs58
5 March 2018|
Answer
Response from Diana P | Reviewed this property |
My husband and I stayed in a special-needs room on the first floor. But what they consider the first floor is not the ground floor. You have to take stairs or an elevator to reach it. There is another building possibly that... More
1
Vote
mel19782017
14 January 2018|
AnswerShow all 2 answers
Response from Tamara J |
Yes they do at the pool area but they are small.
2
Votes
Room Tips
"The room was equiped to cook and serve full meals comfortably. Only complaint would be there is no large ice..."
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"Asela took care of our room and all our needs during our stay."
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"We were on the top floor - no noise- but fantastic view of the city, people, lights."
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"Some rooms do not have a balcony."
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