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Hilton Garden Inn Nashville/Smyrna

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#2 of 10 Hotels in Smyrna
Certificate of Excellence
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Hilton Garden Inn Nashville\/Smyrna
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439 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Chicago, United States
Reviewed 1 week ago NEW

I am extremely upset with your hotel and the professionalism of your staff. I called 20 minutes after I checked out on Saturday the 7th letting the front desk person, Becky, know we left our iPhone in our room #308. They called me back stating they found it and to call back on Monday the 9th to give our credit...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank raminap2017
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Your feedback helps us improve. Thank you once again for your comments.

Bloomington, Illinois
Reviewed 1 week ago

We stayed here several days in October 2016 for my son's wedding. We couldn't have been happier. The entire staff was very accommodating to a rather large boisterous group. Thanks so much for your excellent service.

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Helpful?
Thank mmc2737
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Congratulations to your son and his new wife. Thank you for your good review of our hotel the Hilton Garden Inn Nashville/Smyrna and we hope you will return again in the future.

Reviewed 2 weeks ago via mobile

The hotel is located close to a lot of shops and restaurants. It's right off the interstate. Joy at the front desk was helpful and plaisant. We had a double queen beds room and still had some space for my toddler to play around. There is free coffee and fruit infused water in the lobby.

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Helpful?
Thank jsakina24
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for such a good review of our hotel the Hilton Garden Inn Nashville/Smyrna. We are glad you enjoyed your stay and would like to invite you back the next time you come to our area.

Reviewed 2 weeks ago

I came to visit this property and it was nice, checked in front desk associate was pleasant. However, we left and came back late and there was none at the desk at 3:30am. I work for a hotel and we always have our Night Auditor present. But other than that it good.

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Helpful?
Thank Audriana F
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We apologize for there being no one at the front desk when you returned. Thank you for your good review and we are glad you enjoyed the rest of your stay. Please return again soon.

Reviewed 2 weeks ago via mobile

Very clean and nice hotel. Our only complaint- not really a complaint- is that their is no continental breakfast. This vacation consisted of many nights in a Hilton and this was the only one that didn't have the breakfast.

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Helpful?
Thank Walt H
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for being true to the Hilton brand and for choosing us when you were in our area. We hope you trip was enjoyable and are glad you enjoyed your stay here even without the breakfast. We apologize for that and hope you will return again.

Louisville, Kentucky
Reviewed 2 weeks ago

Good location, not far from downtown. A lot of close by amenities, restaurants, etc. Very friendly staff. It was the night of a college bowl game and one night before New Year's Eve so the prices were a little higher.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank LouisvilleChef7
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you enjoyed staying here with us and that you found our staff friendly. Thank you for such a good review and we hope to see you again soon.

Elkhorn, Wisconsin
Reviewed 2 weeks ago

Suggest this hotel to anyone traveling alone. I felt especially safe and well taken care of. Traveling alone I really enjoyed the shopping area that was so close by; easy on and off the interstate. The attentiveness of the staff was impeccable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank joseph l
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for your good review. We are glad you felt safe and enjoyed your stay here at the Hilton Garden Inn Nashville/Smyrna. Please return again soon.

Dayton, United States
Reviewed 3 weeks ago

Great staff, good made to order breakfast! The hotel manager Joy Cowan was extremely nice, efficient, and pleasant and checked me in quickly. The breakfast was made to order. The coffee was exceptional and the staff was all very nice. I would recommend this hotel to anyone!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank markcX8942AE
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad our staff here at the Hilton Garden Inn Nashville/Smyrna made your stay an enjoyable one. Thank you for your good review and we want to invite you back the next time you come to our area.

Dowagiac, Michigan
Reviewed 3 weeks ago via mobile

Since we were traveling on Christmas Day, we had called the hotel before we booked and asked if the restaurant would be open and they told me yes so I booked a room. We checked in only to find out the restaurant was NOT open. I hope in the future all employees can be on the same page. Would not...

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Helpful?
Thank KPanozzo
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for taking the time to post a review of your recent stay. We hope that you will allow us another opportunity to serve you better in the future.

Georgetown
Reviewed 4 weeks ago

The rooms were very clean. The lobby was inviting and all the staff were super polite and helpful. Are usually don't sleep very well when I'm not at home and these beds were extremely comfortable. I also appreciated that there were lots and lots of pillows and very clean towels.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank F5766VTdeborahc
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

It is nice to know we offered your a good nights sleep and you enjoyed the pillows. Thank you for your good review of our hotel the Hilton Garden Inn Nashville/Smyrna and please come back again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167-9303
Region: United States > Tennessee > Smyrna
Price Range: RM585 - RM933 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton
Hotel Style:
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
#4 Family Hotel in Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Smyrna staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Nashville/Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room away from freeway side.”
 of 5 bubbles nmata, 20 Nov 2016 | Read review
“They only have five floors recommend something on that level.”
 of 5 bubbles JEFFH263, 14 Nov 2016 | Read review
“Quiet environment.”
 of 5 bubbles GerryPhilippe, 18 Aug 2016 | Read review
“If you don't need 2 beds, get a king room b/c you will have more space inside the room.”
 of 5 bubbles JRees67, 25 Jul 2016 | Read review
“Be sure to note that Smyrna is on Central Time, since you've most likely been in the Eastern time zone on your trip there.”
 of 5 bubbles Sunshinier, 16 May 2016 | Read review
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