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Hilton Garden Inn Nashville/Smyrna

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Traveller (38)
Room & Suite (34)
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Overview
  • Excellent62%
  • Very good20%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“great hotel”(29 reviews)
“wonderful stay”(7 reviews)
“the hotel staff”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Nashville/Smyrna
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Nashville/Smyrna
Special Offer: Double Points, Every Stay
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Nearby Hotels
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (561)
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All reviewsgreat hotelwonderful staythe hotel staffrecommend this hotelomeletroom was cleanbreakfast stafffamily reunionthe entire staffking roomright next doorrestaurants and shoppingdefinitely stay here againstaff was friendlypool and hot tubfront desk stafffitness center
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31 - 35 of 556 reviews
Reviewed 3 January 2018

If you want a hotel that is away from the busy city life and in a perfect location with quick access to the freeway, value for money and tucked away from the hustle and bustle then the Hilton Garden Inn is ideal. Clean, comfortable and...More

Review collected in partnership with Hilton Garden Inn
Thank X5670KEmichaelw
Response from Kacey R, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 3 January 2018

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter....More

Reviewed 3 January 2018

I had no hot water 2 out of 3 mornings for a hot shower. GM was not notified of hot water issue until I spoke with him myself. He told me that he spent over 30k on boilers for hotel and that we should not...More

Thank deano1185
Response from Kacey R, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 3 January 2018

Thank you for taking a moment to share your experience at the Hilton Garden Inn Smyrna. We want to apologize for not living up to your expectations for your stay. We take our guests feedback with top priority, we use it in our daily education...More

Reviewed 21 December 2017

Clean hotel, located next to some walking dining options, friendly and service was great. Breakfast was good, only negative was no coffee in the lobby in the afternoons or evenings. I would recommend this property as I travel a 100 nights a year.

Review collected in partnership with Hilton Garden Inn
Thank adame634
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 22 December 2017

Thank you for your business and your good review. Know you are always welcome back when you come to our area.

Reviewed 18 December 2017

Although the Hilton honors app allows you to choose a room, it is apparently at the discretion of the front desk staff to move you where ever they want to, including a room overlooking a dumpster . Restaurant had good food, and the rest of...More

Review collected in partnership with Hilton Garden Inn
Thank golfnutt14
Response from Kacey R, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 20 December 2017

Dear Valued Traveler, Thank you for taking a moment to share your experience at the Hilton Garden Inn Smyrna. We want to apologize for not living up to your expectations for your stay. We take our guests feedback with top priority, we use it in...More

Reviewed 21 November 2017

We went to Hilton with our two sons as a family get a way. We enjoyed our lazy time by the pool and in the hot tub. The restaurants were nearby that we didn't have to spend all our time in the car. It was...More

Review collected in partnership with Hilton Garden Inn
Thank T7348OHmaryt
Response from Kacey R, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 22 November 2017

Dear Valued Guest, We are so glad to hear you enjoyed your time at our beautiful property in Smyrna, TN. Thank you for taking your time to tell us about your stay with us, we highly value our guest responses. We strive everyday to bring...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$120 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Smyrna
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$120 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Smyrna
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (38)
Room & Suite (34)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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DentalDiva67
3 May 2016|
AnswerShow all 4 answers
Response from Lisa R | Reviewed this property |
we did not even go to the pool, sorry, cannot answer. I'm sure if you call the hotel they will help you out.
1
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Room Tips
"If you are a Hilton Honors member, you can select your room in advance"
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"Meredith works overnight, go chat with her she is the friendliest and sweetest person working there!!"
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"Try to avoid the pregnant lady working in the morning, many of our issues were due to errors that she makes."
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"I was on the first floor and it was quiet even with a bus load of teenagers in a soccer tournament."
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