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BEST WESTERN Bastrop Pines Inn

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BEST WESTERN Bastrop Pines Inn
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Texas
Reviewed 15 June 2016

We stayed here recently while visiting friends in the area. The hotel was clean, and covered all the basic necessities. Nothing fancy, but looked and smelled like a new hotel. The breakfast was very basic, but good. Service from the front desk was quick and friendly. We would stay here again if we are in the area.

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Helpful?
Thank genelary
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for staying with us and taking the time to review the hotel. We appreciate your positive comments about the cleanliness of the hotel and the friendly staff. We hope to see you soon.

Austin, Texas
Reviewed 14 June 2016

We booked a block of rooms at Best Western for my wedding. Every single guest that called to book a room had issues. Either the staff got their reservation dates wrong or told the guest that there wasn't any record of a block of rooms for our event. If you can imaging over 30 guests calling the bride regularly for...

Review collected in partnership with Best Western
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Helpful?
Thank CrystalElder
mgr44646, Owner at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for staying with us for your wedding and for taking the time to review our hotel. I apologize for the issues your guests had with the group block. The rooms from your group block were not reserved during the allotted time frame. We did try to accommodate your guests with last minute bookings but were unable...

Reviewed 23 May 2016 via mobile

Hotel was nice. Hot tub decent. Pool very small and cloudy. Night clerk pleasant and helpful. Continental breakfast was ok nothing special. Room was very clean that's why I find it hard to believe that housekeeping could not find my tablet that I left behind. Very disappointed with manager and her lack of concern to help recover this item

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Helpful?
Thank Cargobabe
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for your review. I appreciate your feedback about your hotel. I apologize that the front desk manager was unable to locate your tablet. I'm pleased to advise you that upon extensive search we were able to find the tablet which had fallen behind the bed. Thank you for staying with us. We hope to see you...

Cypress, Texas
Reviewed 21 May 2016

We were running the Wildflower 10K in Bastrop State Park early Saturday morning so booked a room at the close-by Best Western. We really enjoyed our short stay. The front desk provided great service, the room was nice and clean, the rate was reasonable and included complimentary breakfast and free wifi. The room also had plenty of outlets, a microwave...

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Helpful?
Thank Brenda S
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for a great review of the hotel amenities and the service provided by the hotel staff. We are glad our staff was able to accommodate your request for a late check-out. We appreciate your loyalty to Best Western. Thank you for staying with us. We hope to see you soon.

Odessa, Texas
Reviewed 20 May 2016

My stay was great! Everyone was very friendly. The hotel was very clean. The breakfast was very good and there was a variety to choose from. The hot tub was nice and hot. I would definitely stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank rosag10
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, We are glad you enjoyed your stay at our hotel. We appreciate your positive comments about the hotel staff and the amenities . Thank you for staying with us and we hope to see you soon.

Breaux Bridge, United States
Reviewed 2 May 2016

The staff at the hotel were very friendly and helpful. The hotel is very clean and in a great location with lots of places to eat and shop. Ms Brenda with the cleaning staff was accommodating when we needed extra towels. We met up with her several times during our stay and she greeted us every time. Austin at the...

Review collected in partnership with Best Western
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Helpful?
Thank Kim E
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for an excellent review and the five stars. The hotel is indeed in a very convenient location surrounded by many good restaurants. I shall pass your compliments to our valuable hotel staff especially Brenda and Austin. Thank you for staying with us. We hope to see you soon.

Edna, Texas
Reviewed 29 April 2016

We held a get together at BWBPI and had a fantastic time. Erin W with the hotel staff was wonderful to work with in the planning of our weekend. The hotel was clean,beds comfortable,food excellent, and friendly staff. Please consider BWBPI for your hotel if traveling to Bastrop.

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Helpful?
Thank Donna A
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for staying with us and the 5 star review. I'm glad to hear that our friendly staff did a wonderful job in helping you plan a fantastic weekend. We appreciate your positive comments about the cleanliness of the hotel and are glad you enjoyed the breakfast. Thank you for recommending our hotel. We look forward to...

Angleton, Texas, United States
Reviewed 22 April 2016

Got a great rate with the "3 night stay" promotion at bestwestern.com, place was clean inside and out, staff was super friendly and helpful, wife needed stool (which hotel provided) to get in the bed and once in it was very comfortable, air conditioner cooled to the temperature set on the thermostat, the printer in the business center actually worked,...

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Helpful?
Thank Michael M
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for an excellent review and for staying with us. I shall share your compliments with our awesome staff. I'm glad your stay was comfortable and you enjoyed the breakfast. We appreciate your loyalty to Best Western and look forward to your return.

Cache, United States
Reviewed 19 April 2016

room not vacuumed , food bad , gravy was cold and not even plugged in to be warmed up. trash cans in food area were running over nasty. lady at front desk had nothing going on but was not worried about it .

Review collected in partnership with Best Western
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Helpful?
1Thank Michael W
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for your feedback. I apologize for the issues you had during your stay. Our hotel staff is usually very diligent about cleanliness. Guest satisfaction is very important to us and I assure you that we shall use your feedback to provide a better experience in the future. Thanks for staying with us and we do hope...

Rochester, MN
Reviewed 19 April 2016

Stayed at hotel four nights during MotoGP race weekend. Nice clean hotel with friendly staff and great prices for race weekend. Good AM breakfast, and easy access to COTA about 20 min. drive away. Chilis Restaurant located across the street, and several other fast food rest. nearby. Would stay here again.

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Helpful?
Thank TIM B
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thanks for an excellent review and the five stars. I appreciate your compliments about the hotel and the staff. As you mentioned the hotel is very close to Circuit of the Americas. Thanks for staying with us during the races and we hope to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN Bastrop Pines Inn

Address: 107 Hunters Crossing Boulevard, Bastrop, TX 78602
Region: United States > Texas > Bastrop
Price Range: RM428 - RM860 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Bastrop Pines Inn 2.5*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Bastrop Pines Inn staff and other travellers.
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Spring, Texas
7 months ago

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Questions? Get answers from BEST WESTERN Bastrop Pines Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in 101 and a lot of construction workers would use the exit by our room to go outside and smoke. I would not suggest that room.”
 of 5 bubbles davidkC8354TC, 24 Jan 2017 | Read review
“The third floor had some highway noise, so next time I will try a lower floor. The noise was not too bad.”
 of 5 bubbles robertmbbb, 13 Sep 2016 | Read review
“The second floor is where i stayed, not sure about the rest.”
 of 5 bubbles pho616, 6 Apr 2016 | Read review
“Try to stay away from the pool/Jacuzzi side of the hotel”
 of 5 bubbles 477geraldg, 30 Mar 2016 | Read review
“Keep driving...........”
 of 5 bubbles NJHeimark, 19 Feb 2016 | Read review
5 of 5