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Courtyard Dallas DFW Airport West/Bedford

130 reviews
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Traveller (30)
Room & Suite (23)
Pool & Beach (2)
Overview
  • Excellent41%
  • Very good30%
  • Average19%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Internet
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Fitness centre
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (130)Write a Review
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51
39
25
5
9
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LanguageEnglish
51
39
25
5
9
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All reviewsseafood restaurantking roomclose to the airportsink areatub showerhousekeeping staffroom cleaninglove seatquality servicenearby restaurantsquiet hotelfort worthdfw airportcomfortable bedfitness centeroff the highwaynext morning
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1 - 5 of 129 reviews
Reviewed 29 September 2017

We came in before Midnight and called the Hotel for the shuttle, then the lady tell us the shuttle already left and we can take a cab. Then we get there she doesn't greet us she stated "what took you so long?" Well you didn't...More

Thank Anda N
Response from marmgr, General Manager at Courtyard Dallas DFW Airport West/BedfordResponded 29 September 2017

Thank you for letting us know about your recent stay. Please accept our apologies with the room cleanliness and the lack of hospitality exhibited by the front desk associate. As we are working to achieve much better guest interaction and housekeeping, we value your comments...More

Reviewed 26 September 2017

I spend three days in this hotel. Of all of the Marriott hotels, Courtyards are my least favorite. I dislike the fact that breakfast is not included. Also, this one did not have even free coffee, tea or water in the lobby. My room was...More

Thank cpreef
Response from marmgr, General Manager at Courtyard Dallas DFW Airport West/BedfordResponded 27 September 2017

Thank you for telling us about your experience with Courtyard hotels and our hotel specifically. We understand not all brands can meet everyone's needs and that is why Courtyard is one of many Marriott hotel branded products available for our varied traveler. We do hope...More

Reviewed 6 September 2017

When I say "typical courtyard" I don't mean that in a bad way. Check in was quick-room was clean and cool--pool was clean(with towels)--lots of hot water. Ate breakfast food from the bistro and it was very good. Ladies working in bistro were very nice....More

Thank Kathleen G
Response from marmgr, General Manager at Courtyard Dallas DFW Airport West/BedfordResponded 8 September 2017

Thank you for letting us know about your recent stay. We use comments, such as yours, to improve service to all our guests. We are delighted to find that most of your stay went well and the staff was friendly. We hope that you provide...More

Reviewed 30 July 2017 via mobile

The housekeeping staff "cleaned" the room but did not change the sheets despite a very visible stain on the middle of the sheet for 2 cleanings. I pulled the covers off the bed to make sure the sheets were changed the next day, and was...More

1  Thank Heather S
Response from marmgr, General Manager at Courtyard Dallas DFW Airport West/BedfordResponded 1 August 2017

Thank you for letting us know about your recent stay. Please accept our apology for the condition of your room. It is our goal to provide clean and hospitable service to all our guests. We should have been able to take care of this quickly....More

Reviewed 5 July 2017 via mobile

Stayed there for a week with my family, where we were visiting some relatives in the area. The hotel offers a good quality service, the rooms are spacious and the beds are comfortable. Housekeeping do a good job over there. The hotel has a small...More

Thank Fares A
Response from marmgr, General Manager at Courtyard Dallas DFW Airport West/BedfordResponded 7 July 2017

Thank you for the wonderful review. We are delighted that you enjoyed your stay. We hope to have another opportunity to serve you the next time you come to the area.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Golf Course
Outdoor pool
Details
Price range
US$99 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (23)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (25)
Bathroom (3)
Questions & Answers
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jec55
19 July 2016|
AnswerShow all 3 answers
Response from James G | Reviewed this property |
I do remember that they have such a bus, but I do not know where it will take you. I'm sure to and from the airport, but otherwise I don't. Call them to ask.
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Room Tips
"A room away from the frreway"
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"If not happy with your room ask for an upgrade."
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"Go for pool view or youll spend our time looking out of the window at a parking lot"
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"Ground floor facing the pool is nice"
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