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Courtyard Dallas DFW Airport West/Bedford

Traveller (30)
Room & Suite (26)
Pool & Beach (2)
  • Excellent41%
  • Very good29%
  • Average19%
  • Poor4%
  • Terrible7%
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Free Wifi
Free Parking
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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All reviewsseafood restaurantking roomclose to the airportsink areatub showerhousekeeping staffroom cleaninglove seatfront officequality servicenearby restaurantsquiet hoteldfw airportcomfortable bedfort worthrooms were cleanfitness center
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1 - 5 of 132 reviews
Reviewed 3 weeks ago via mobile

Poor customer service. I was told when I checked in our rate included breakfast. We came downstairs and were not on the list. Of course the person who told me that was not in and the front desk person on duty was very rude about...More

Thank G H
Response from Ashley B, Public Relations Manager at Courtyard Dallas DFW Airport West/BedfordResponded 2 weeks ago

Thank you for taking the time to tell us about your most recent stay with us. I was disappointed to hear your experience with us was less than satisfactory. Please accept our sincere apologies for the experience you had regarding breakfast and your interaction with...More

Reviewed 3 weeks ago via mobile

Rooms were well appointed and clean. We stayed in a suite close to exit and facing the courtyard to reduce the noise. Well soundproofed from the major highway it sits on. When you go outside your room the noise is horrendous. The suite had plenty...More

Thank Iona D
Response from Ashley B, Public Relations Manager at Courtyard Dallas DFW Airport West/BedfordResponded 3 weeks ago

We appreciate your feedback and we will certainly look into improving the areas you highlighted. We are grateful for your business and we look forward to serving you again.

Reviewed 11 February 2018

This hotel was very nice, rooms were clean, staff was very polite, professional, helpful. and caring compared to the hotel we had to relocate from due to there busted water pipes in the eating area. Wife was very upset when she got up to take...More

Thank stevenre1969
Response from marmgr, General Manager at Courtyard Dallas DFW Airport West/BedfordResponded 4 weeks ago

Thank you for the great comments about your recent stay at the Bedford Courtyard. We are sorry that the hotel you were at before ours was not enjoyable, however, we do hope that you will come back and see us again on your next visit...More

Reviewed 29 September 2017

We came in before Midnight and called the Hotel for the shuttle, then the lady tell us the shuttle already left and we can take a cab. Then we get there she doesn't greet us she stated "what took you so long?" Well you didn't...More

Thank Anda N
Response from marmgr, General Manager at Courtyard Dallas DFW Airport West/BedfordResponded 29 September 2017

Thank you for letting us know about your recent stay. Please accept our apologies with the room cleanliness and the lack of hospitality exhibited by the front desk associate. As we are working to achieve much better guest interaction and housekeeping, we value your comments...More

Reviewed 26 September 2017

I spend three days in this hotel. Of all of the Marriott hotels, Courtyards are my least favorite. I dislike the fact that breakfast is not included. Also, this one did not have even free coffee, tea or water in the lobby. My room was...More

Thank cpreef
Response from marmgr, General Manager at Courtyard Dallas DFW Airport West/BedfordResponded 27 September 2017

Thank you for telling us about your experience with Courtyard hotels and our hotel specifically. We understand not all brands can meet everyone's needs and that is why Courtyard is one of many Marriott hotel branded products available for our varied traveler. We do hope...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Golf Course
Outdoor pool
Price range
US$99 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$99 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (26)
Pool & Beach (2)
Dining (1)
Questions & Answers
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19 July 2016|
AnswerShow all 3 answers
Response from James G | Reviewed this property |
I do remember that they have such a bus, but I do not know where it will take you. I'm sure to and from the airport, but otherwise I don't. Call them to ask.
Room Tips
"A room away from the frreway"
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"If not happy with your room ask for an upgrade."
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"Go for pool view or youll spend our time looking out of the window at a parking lot"
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"Ground floor facing the pool is nice"
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