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Hampton Inn and Suites Boerne

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Hampton Inn and Suites Boerne
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466 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Oswego, Illinois
Reviewed 1 week ago NEW

Hotel is nice. Staff needs training on hospitality. Make sure you get rates in writing if you don't book on line. The wifi is slow and is was not available out by the pool which is bad. Front desk clerks disappear.

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Helpful?
Thank frequenttraveU3264BR
Reviewed 2 weeks ago via mobile

Checked in late in the evening and the front desk guy was disrespectful. For his poor attitude after such a long drive, I would have rather slept in my car! We will no longer be staying at this location. Only issue we had during our stay.

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Thank Manuel G
Kalispell, Montana
Reviewed 2 weeks ago

We used to stay in Fredericksburg whenever we visited the Hill Country. But this year, we moved half way through our visit because Boerne is just less busy and less expensive in all respects. It is also very charming and the hotel rates were much less expensive. This HI&S is much nicer, cleaner and cheaper than the one in Fredericksburg!...

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1Thank MaryEllenM27
Tallahassee, Florida
Reviewed 2 weeks ago

Great suite with large king bed and fold-out single. Nicely appointed. Only complaint was loose fixtures - faucet and towel rack. They fixed the faucet right away but the rack was still loose after repair. The included breakfast was great - one of the few like this that had a ample supply of fresh fruit and yogurt - please the...

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1Thank Ken B
Reviewed 3 weeks ago via mobile

This is a good hotel if you want easy access to the freeway, and all of the historical sites of Boerne. The rooms were nice size, the staff was friendly and attentive, and the biggest surprise was the nice outdoor pool and fireplace behind the hotel. I would highly recommend if needing to travel on a reasonable budget.

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1Thank Texasman110
Slocum, Texas
Reviewed 3 weeks ago

This is a beautiful hotel in Boerne. It was close to town. I was impressed with the fireplace by the pool. The rooms were very comfortable and the beds were great. The staff were very nice and helpful.

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Thank GWPAUN
Houston, Texas
Reviewed 3 weeks ago via mobile

House keeping had not gotten our room ready sufficiently and had to go to front desk for several things. May have changed management. A/C was not central & room air came off & on very loudly all night.

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Thank Jane M
Reviewed 3 weeks ago

The hotel was very clean, the staff very friendly and the location is excellent right off the highway. Check in and check out was great, breakfast was awesome with a variety of food items. I enjoyed yogurt and a bagel but, my husband had an omelette with all the trimmings on Christmas morning. The staff did everything they could to...

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Thank 607lindyq
Pecos, Texas
Reviewed 19 December 2016

Customer service was awful when we arrived. The front desk lady was rude and took a very long time to give us our key even though we were already checked in. She did not greet us. She did not even say a word when I gave her my name. She actually looked as us with a very disgusted face. Im...

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Thank R6279JEamys
Management response:

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Austin, Texas
Reviewed 15 December 2016

Loved everything about it! The staff was friendly, the process was easy,great value and great breakfast! The rooms were big and the beds were comfortable. We came for a wedding and couldn't have asked for a better place to stay.

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Thank amybW2100FM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites Boerne

Address: 34935 IH-10 West, Boerne, TX 78006
Region: United States > Texas > Boerne
Price Range: RM481 - RM925 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Boerne 2.5*
Number of rooms: 78
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Also Known As:
Hampton Hotel Boerne
Boerne Hampton Inn
Hampton Inn Boerne
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Boerne staff and other travellers.
3 questions
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Questions? Get answers from Hampton Inn and Suites Boerne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor facing away from the freeway is quietest.”
 of 5 bubbles MaryEllenM27, 4 Jan 2017 | Read review
“Get a room over back parking lot.”
 of 5 bubbles 828MarkM828, 2 Oct 2016 | Read review
“Odd numbered rooms are on the front of the building”
 of 5 bubbles Trixter2013, 29 Sep 2016 | Read review
“Can't go wrong with this hotel.”
 of 5 bubbles bobbyp860, 27 Aug 2016 | Read review
“Room 404 was quiet.”
 of 5 bubbles dkarcherbrady, 8 Aug 2016 | Read review
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