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Comfort Inn & Suites Texas Hill Country

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Comfort Inn & Suites Texas Hill Country
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129 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Plano, Texas, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2016

The hotel looked nice when we arrived. Check in was quick - initial and sign. Once in the room we realized the bathroom was dirty. We stayed for three days and it was never cleaned. Fortunately we had family in town so we could bathe our little one at their home. There was a dryer in the bathroom with a... More 

Helpful?
Thank PastorAmy
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for your review. We apologize that your stay was not as grand as all our other guest. With your reservations, your 2 nights were midweek rates the last night was a weekend rate. This is why it was a different price. All information is verified before booking at our front desk. We apologize that it... More 

Georgetown, Kentucky
Level Contributor
176 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 6 July 2016

We were in the Texas Hill Country (my first time, my wife grew up there) to vacation and spend time with her family. Texas Hill Country is very beautiful, by the way. So, make some time to get out and travel around if you can. The room was a bit noisy from the interstate traffic, a room on the backside... More 

Helpful?
Thank ranger505
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Amazing Guest, WOW! WOW! WOW! Great review and experience. This is what we are talking about.....great service, accommodations is what we are known for. We are delighted your stay was great. We apologize for any bumps during your stay. Yet, overall you seemed to have enjoyed your stay. Regarding the pave way, yes City of Boerne is paving new... More 

Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 July 2016

Lilly, their manager had been working with me for some months on several rooms for family members, for a family reunion. I responded to an email asking for me to call to clarify arrangements, and got a young lady, who in about 2 minutes time had me ready to choke someone. Fortunately, Lilly got wind of it and called me... More 

Helpful?
1 Thank cindyco70
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for your review regarding your experience with our hotel. Totally understand months of communication with our GM to get another assistant to help with the reservations. At times if our GM is not available to respond to guest at the moment, we delegate one of our management members to assist our guest. Certainly do not... More 

Oklahoma
Level Contributor
213 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 24 June 2016

People and service were great. The hotel is clean and pleasant but the rooms just need some updating. WiFi and TV were both out the day we were there. They were updating them. Kind of difficult to get to. Not actually on I-10 even though the address says so. But we found it. Overall a nice place.

Helpful?
Thank TxAg75
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for taking the time in posting a review on our hotel! We apologize about your TV and WIFI updates. We were providing amazing updates to provide the best TV picture and fast WIFI for our guest. All is set now and no more delays with installment. With our location.....this is a constant review expression. We... More 

Brandon, Mississippi
Level Contributor
134 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 June 2016

We found this hotel to be conveniently located off I-10. The staff was friendly and helpful. We had some internet connection problems and they were right there to assist in a resolution. The room was a nice size, well appointed, and clean. The only issue was the fact that we could here the guest in the room above us walking... More 

Helpful?
Thank Jackie R
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Jackie, FANTASTIC!!! Thank you for your review and we are so delighted that you had a great time at our hotel.....I apologize for the delay in responding to your review. We have been so busy and attending to everyone needs is such a high priority for us. With the internet connection this has been resolved. We have recently updated... More 

Medicine Hat, Canada
1 review
Reviewed 29 April 2016

Good value for money. Room was clean and staff friendly and helpful. Unless you know where the hotel is located you could miss the street. Needs to be better indicated or easier access from highway. We had an easier time to get back in April.

Review collected in partnership with this hotel

Helpful?
Thank Carolyn C
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, AMAZING!!! Thank you for your time in posting a review on our hotel! We are definitely what guest are needing....great value, great hospitality service and updated furnishings throughout the year. We make it easy when you check in..... With our location, you are right....our location can be a bit tricky, yet we encourage google maps for accurate... More 

Fort Worth, Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2016

Check-in was friendly ,location was a little odd but close to I 10,grounds were pretty while eating breakfast we watched deer eating in the woods..! food was good, room was clean. We stayed at a sister hotel for 2 nights and changed to this hotel that was $50 more a night and it had the same bad mattresses with a... More 

Helpful?
Thank Molinda W
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for your time in placing a review on our property. It was a pleasure to have you and we appreciate your time. Regarding our mattresses, they are high grade quality commercial mattresses and the pillow top pad covering our mattresses are in good condition and are washed after each guest. They also serve to protect... More 

Denver
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 March 2016

I am often disappointed in Choice Hotels and this is one of the reasons. This hotel was outdated, the room smelled like cigarette smoke, the front desk staff was rude. Comfort Inn management needs to re-evaluate their policy for smoking rooms. I have stayed in a dozen the last 6 months and they ALL smelled like they been smoked in.... More 

Helpful?
2 Thank denversergeant
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for your time in posting your experience about our hotel on Trip Advisor. We apologize that your stay was not amazing and up to your standards. With our hotel, we do have smoking rooms which are located on the 4th floor only. This floor also holds non-smoking rooms as well. So we have both on... More 

Tucson, Arizona
Level Contributor
158 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 March 2016 via mobile

We like Comfort Suites and needed one more night to qualify for the free night promotion. This was the best choice on our route. The hotel was aged and needs work. Ashtrays overflowing, deferred maintenance. Hard to get to. Staff was very nice. Room was small and badly lit - not a suite but a regular room. We faced away... More 

Helpful?
Thank sascanlan
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Our apologies that you felt our hotel was not to your standards....We truly appreciate your time in the review and your point of view of your experience. To reassure you, our hotel has been updated and is still being renovated. Your room was a smoking room seems like it, if you keep the room DND we will... More 

1 review
Reviewed 22 February 2016 via mobile

We will make sure to go back and recommended to our friends and family the service was outstanding and thus the view was beautiful the accommodations were awesome and the meals were perfect Thank You staff for your wonderful courtesy manners and the front desk

Helpful?
Thank Susan S
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Susan, AMAZING!!!!!!! Thank you for taking the time in posting a review of our hotel. We are delighted you got to experience what we are all about... It was a pleasure to provide you with the best that Hospitality can offer plus more. We are here for you and your family 24/7. We can not wait to welcome you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy Texas style hospitality located in the beautiful Hill Country, the Comfort Inn & Suites Hotel in Boerne, is only minutes from San Antonio Sixflags. Surrounded by world-class golf courses; La Cantera Mall, Tapatio Springs, Buckhorn and signature Jack Nicklaus Cordillera Ranch. We are centrally located from the new Shops at La Cantera, San Marcos Outlets and our antiques shops on Main Street in Boerne. After hours of excitement in amusement parks like Sea world or Fiesta Texas, come for a restful night to our charming hotel where you can choose between 21 suites and 41 standard rooms with refrigerators, microwaves, coffeemakers, iron & board, work desk, in-room over 98 cable channels with HBO. The hotel feature includes complimentary Hot breakfast, free local calls and Complimentary hi-speed Internet, 24hr fitness center, business center and gift shop, outdoor pool from 10am till 10pm. We also have meeting rooms available at your convenience so you can mix business with pleasure. Come enjoy and relax in our small town atmosphere with a variety of restaurants that are unique to Boerne and stay assure at our Comfort Inn & Suites Texas Hill Country. ... more   less 

Additional Information about Comfort Inn & Suites Texas Hill Country

Address: 35000 IH-10 West, Boerne, TX 78006
Region: United States > Texas > Boerne
Price Range: RM357 - RM746 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Texas Hill Country 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Inn And Suites Texas Hill Country
Comfort Inn & Suites Texas Hill Country Hotel Boerne
Holiday Inn Boerne
Holiday Inn Express Boerne
Boerne Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Texas Hill Country staff and other travellers.
2 questions
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over a year ago
San Antonio, TX

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Questions? Get answers from Comfort Inn & Suites Texas Hill Country staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall room met our needs and enjoyment..”
 of 5 bubbles 120richardk, 8 Nov 2016 | Read review
“Double check your rates!”
 of 5 bubbles 725hazelm, 28 Oct 2016 | Read review
“ask for a room on the back side.”
 of 5 bubbles ranger505, 6 Jul 2016 | Read review
“any suite on any of the floors”
 of 5 bubbles USTWO4251, 10 Feb 2016 | Read review
“Get a room facing away from the highway so you enjoy the clean Hill Country Air (Except Summer - Heat). Outstanding.”
 of 5 bubbles 375MartinB, 20 Jan 2016 | Read review
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