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Brownwood Express Inn & Suites

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Traveller (9)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent45%
  • Very good30%
  • Average9%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(19 reviews)
“yogurt”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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LanguageEnglish
48
35
11
12
7
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All reviewsbiscuits and gravyfront deskyogurthi expresscinnamon rollsseveral yearsfridge and microwavenice hoteltop floornice staffbooked this hotelchecking inwe've stayedpillowscafeteriakeurigroomy
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1 - 5 of 113 reviews
Reviewed 4 weeks ago via mobile

The staff was incredible. The room was perfect. Allowed us to check in 3 hours early. This place knows what customer service is all about. Thank you. We will be back and will recommend to everyone. A great improvement after the change.

Thank Bill B
Reviewed 2 April 2018

Great hotel that was undergoing a management change from HI Express to Comfort Suites when I arrived. It was what I've come to expect from either chain. Nice, clean, and quiet. The staff was friendly.

Thank WesJ73
Reviewed 10 December 2017

We've stayed at the Holiday Inn Express in Brownwood on more than one occasion. It had been several years since our last visit, and this time we found the hotel to be showing a little “wear and tear,” but nothing too major. Our room was...More

Thank AnotherNiteOnTheRoad
Response from Brownwood-HIE-GM, General Manager at Brownwood Express Inn & SuitesResponded 14 December 2017

Thank you for your comments. I appreciate your feedback and please know that we are beginning some repairs and renovations. Please do come back to check out our new look! Safe Travel, Kelly H. GM

Reviewed 23 October 2017 via mobile

This hotel has gone down FAST and will be a different chain very soon. Some (not all) of the staff is very friendly but that does not make up for a bad experience. Most concerning was the stench in my room. It was a toss...More

Thank CP J
Response from Brownwood-HIE-Staff, General Manager at Brownwood Express Inn & SuitesResponded 24 October 2017

I do apologize for your bad experience and rest assured, I will be looking into every issue. Thank you for leaving us your feedback so that we may know where we need improving. Safe Travels, Kelly H, GM

Reviewed 9 July 2017

Well, this was one pleasant stopover. This is one very clean and friendly place to stay. The room was a mini suite with fridge and microwave. Linens were crisp and clean. Morning breakfast was one of the best I've have had at a hotel. Everything...More

Thank David L
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$100 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"make sure you room does not have a door to the adjacent room"
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"Top floor at the back of the hotel"
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"3rd floor would be quieter!"
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"Top floor at back"
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