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Our family of 4 stayed two nights here over Christmas break. The staff was friendly and helpful. I forgot toothpaste and they quickly replaced it for free. The room we stayed in had a mini fridge, microwave and kitchenette sink. It was a nice sized...More
Thank Tarrah L
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express BrownwoodResponded 4 January 2016
We are so happy to hear that you enjoyed your stay with us! We do apologize for the pillow issue. Typically we have two firm pillows and two soft pillows on each of the beds. On your next visit, we will make sure to double-check...More
This was one of the worst Holiday Inn's I have ever stayed in. My family and I first arrived and discovered lotion or some other substance smeared all over the ice bucket and countertop, so we asked to change rooms. Upon getting to our new...More
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express BrownwoodResponded 22 December 2015
We are so, so sorry that you encountered such problems during your stay. We can assure you that this is not a recurring issue, and we will do our best to find out why it was overlooked during your time with us. We understand how...More
A 5 is hard for me to give. However, this is the best Holiday Inn Express I have stayed in. Usually I have to give HEs 3 because they are a 4 without a refrigerator (I can't give a 4 to a hotel in this...More
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express BrownwoodResponded 21 October 2015
We are so happy to hear that you enjoyed your stay with us so much and that we were able to earn a five star review from you! We know how important it is for guests to be able to store food and other items...More
We very frequently stay at this chain of hotels, and have had nothing but good experiences, so staying here was a no-brainer, or so we thought. It doesn't take a lot to satisfy me in a hotel room. Clean and comfortable will do it. This...More
2 Thank TXBelle915
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express BrownwoodResponded 26 August 2015
We are so, so sorry to hear that you were not pleased with your time here. We understand how important it is to have a clean and comfortable stay, and we are extremely apologetic that your stay with us was not. We will definitely address...More
Another Holiday Inn stay and this one was average to good. It was quiet, beds comfortable and personnel friendly and helpful. An average breakfast for Holiday Inn's but adequate when one is traveling.More
Thank Percy M
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express BrownwoodResponded 10 August 2015
We are happy to hear that you were pleased with your stay. We know how important it is to have a peaceful stay while travelling as well as hotel staff that are willing to help with anything you may need, and that's exactly what we...More
US$118 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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