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Comfort Inn & Suites Burnet

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Comfort Inn & Suites Burnet
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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Schnecksville, Pennsylvania
Reviewed 2 days ago NEW

The food and service received at the continental breakfast was outstanding....both Tonya and Willard did an awesome job of keeping the breakfast items filled, cleaned up, were polite and helpful, and refilled coffee at the tables..they both were extremely polite courteous, and helpful. Theresa at the front desk in the afternoon/evening was very helpful courteous in providing suggestions for dinner...

Eagle River, Wisconsin
Reviewed 27 November 2016 via mobile

We had stayed here previously. Our room was great and the staff was exceptional. One day our room was cleaned, but one bed was left undone. Neatly set on the nightstand was a note that the bed could not be made up due to medical equipment bring on the bed and that it was against policy to touch it. We...

Thank Ellie-Fredrickson
About Hotel's Favourite Review
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for taking the time to fill out our review! I showed your review to my staff and encouraged them to keep up the great work. Our breakfast attendant takes great pride in her work and enjoyed your daughters comments. We do apologize for leaving the bed unmade its our policy not to disturb our guests belongings. Thanks for...

Rockwall, Texas
Reviewed 3 days ago NEW

We stayed for 3 nights and from the time we arrived until the time we checked out, the staff treated us with true Texas Hospitality! All the staff was friendly. The breakfast was always fully stocked, fresh and had a great variety. (no powdered eggs here!) A staff member was always around in the mornings to keep things stocked and...

Thank leopardspotlady
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for taking the time to fill out our online survey! We're happy to hear we exceeded your expectations and loo forward to your next visit!

Chattanooga, Tennessee
Reviewed 4 days ago NEWvia mobile

We stayed here several days- traveling each day to various locations to view wildflowers. Room was clean and staff was helpful. Especially accommodating was Tonya and morning staff providing complimentary breakfast.

Thank 416Marcia
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for the compliments on my morning staff! Ive shared your feedback with Tonya and congratulated her on a great job!

Reviewed 1 week ago via mobile

We stayed for a week had issues with noisy kids the first day they moved us to another room immediately awesome staff the room was big the beds were really comfortable we had a very good weeks stay will definitely be staying there again thanks again to the awesome staff much appreciated

Thank JamieKujawa
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

I'm happy we were able to resolve the problems you were having with the noisy kids. My staff tries to always accommodate each guest to the best of their ability and its good to hear they were successful in handling your issue. We hope to see you again soon!

Reviewed 2 weeks ago

I've stayed in several Comfort Inns throughout my life and this one rates near the bottom. We checked in okay and then were given our room key. When we got to the room we noticed that the door was open. Upon entering we discovered that the AC unit was missing from the wall. We went back down and were assigned...

Thank TXchilibean
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

We're glad to hear you enjoyed visiting our beautiful city! I'm happy to tell you that once a year we have all the A/C's pulled out from the hotel and cleaned. As you can imagine this can cause problems when assigning rooms but we thank you for your understanding!

Reviewed 3 weeks ago via mobile

The room location was awful! With paper thin walls, our room was next to the breakfast room and exercise room. So we were awakened at 5:30am with loud breakfast preparations. A different room location would certainly have resulted in a better review. As a side note, the bathtub needs attention

Thank Rumfam
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thanks for taking the time to fill out our online survey! Unfortunately the handicapped room that you requested is close to the entrance and common areas to make it easier to reach for those with a disabilities. We only have three in the hotel and they do tend to sellout first as we offer very good rates on those rooms....

Richmond, Texas, United States
Reviewed 3 weeks ago via mobile

Took 3 days for an unplanned adventure with no set agenda. Got to Burnet late afternoon and decided this was a good choice to spend the night. Turned out to be a very good choice. The room was great, the staff was very friendly and helpful. Breakfast was great.

Thank Larry W
Reviewed 23 March 2017

We were in town for a funeral and only stayed one night. The hotel was very clean and check in was quick. We didn't wake up early enough for breakfast. The airport and plenty of restaurants are close by.

Thank denhou1974
Houston, Texas
Reviewed 14 March 2017

Front desk staff would not accept a AAA rate. Arrogant "take-it-or-leave-it" attitude was disheartening and unfriendly. I'll take my business elsewhere next time I'm in Burnet. Otherwise, the it's a nice hotel.

Thank xrsteve
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for taking the time to respond to our online survey! I'm happy to tell you we do accept AAA discounts at the hotel. The only time we cant add AAA to a reservation is if it was booked online through a third party. We thank you for your understanding and hope you come see us again!

46 photos of this hotel

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07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast included
  • Breakfast Available
  • Banquet Room
Official Description (provided by the hotel)
The Comfort Inn & Suites Conference Ctr of Burnet is just steps away from the Burnet River walk, its a 3 Mile long Jogging and Walking Trail. We are conveniently located in the Blue Bonnet Capital of Texas just minutes from Delaware Springs Golf Course, Vanishing Texas River Cruise, Longhorn Caverns and Inks Lake State Park, Camp Longhorn, Falkenstein Castle, Inks Lake State Park and Galloway Hammond Recreational Center. Hotel is Centrally Located Between Bertram, Marble falls, Kingsland and Lampasas, Just Minutes away. The Comfort Inn & Suites Features a Free Hot Breakfast, Free Wi-Fi and Hard wired internet in all Rooms and Lobby, It Features 3600 Sq Ft of Meeting Rooms, Business Center, Fitness Room, Billiards Room, Guest Laundry, Huge Outdoor Pool, Bar-B-Que Pit, and a Spacious Lobby and Breakfast Area. All Guest Rooms are more spacious then a Regular Hotel featuring Modern Indoors Rooms with Elevator, Pillow Top Mattress, Comfy Pillows, Triple Bed Sheets, Free High Speed Internet, Fridge, Microwave, Speaker Phone, In Room Coffee Maker, Spacious Bathrooms, Hairdryer, 32 Inch Flat LCD Television, Alarm Clocks, Iron / Board, Closet, and Modern Furnishings. Ergonomic Chairs, Sofa bed Sleeper and Lounge Chairs Available in selected Room Types. ... more   less 

Additional Information about Comfort Inn & Suites Burnet

Address: 810 S. Water Street, Highway 281, Burnet, TX 78611 (Formerly Highland Lakes Hotel)
Region: United States > Texas > Burnet
Price Range: RM398 - RM818 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Burnet 2.5*
Number of rooms: 75
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Also Known As:
Comfort Inn And Suites Burnet
Comfort Inn & Suites Burnet Hotel Burnet
Holiday Inn Burnet
Burnet Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Burnet staff and other travellers.
1 question
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Lake City, South Dakota
over a year ago

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Questions? Get answers from Comfort Inn & Suites Burnet staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around before you book at this place.”
TXchilibean, 10 Apr 2017 | Read review
“Second floor overlooks the lobby. Try not to get a room here as the lobby can be noisy in the morning.”
denhou1974, 22 Mar 2017 | Read review
“We had ground floor but elevators are available”
67marti246, 1 Nov 2016 | Read review
“Try to get a room in the back, less noise from the street.”
Rheadabovewater, 17 Aug 2016 | Read review
“Not close to the elevators or the ice machines is what we usually tell people.”
405dont, 2 Jul 2016 | Read review
5 of 5
US$85* /night
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