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    Best Western Palo Duro Canyon Inn & Suites

    2801 4th Ave, Canyon, TX 79015-4227
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    01/10/2017 02/10/2017
    US$103
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    Traveller (52)
    Room & Suite (31)
    Dining (2)
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    Overview
    • Excellent49%
    • Very good28%
    • Average10%
    • Poor9%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (491)
    There are newer reviews for Best Western Palo Duro Canyon Inn & Suites
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    31 - 35 of 484 reviews

    Reviewed 7 July 2017

    Avoid. Worst Best Western experience ever. Understaffed and under trained. No management presence and little concern by employees. Breakfast area was a disaster. Trash overflowing can, no OJ in the machine, shortage of items to eat. dirty, etc. Check in took 5 to 10 minutes...More

    Review collected in partnership with Best Western
    Thank Mike S
    Response from Joshua W, General Manager at Best Western Palo Duro Canyon Inn & SuitesResponded 15 July 2017

    Dear Mike S, Thank you for taking the time out of your important day to review our property. I sincerely apologize for the issues you experienced during your stay. This property is now under new management and we have taken immediate action to correct all...More

    Reviewed 3 July 2017

    We checked in very late. The young man at the desk was doing a job and had no personality. I asked for maps of the hotel and the area and none existed. He provided me with a printout of some information on the Canyon, but...More

    Review collected in partnership with Best Western
    1  Thank berylv2017
    Response from Joshua W, General Manager at Best Western Palo Duro Canyon Inn & SuitesResponded 15 July 2017

    Dear Berylv2017, Thank you kindly for taking the time to review our property. I apologize for the issues you encountered during your stay. This property is now under new management and we would love another chance to regain your trust. Please reach out to me...More

    Reviewed 3 July 2017

    The hotel and staff were nice. Breakfast was good, and our room was clean. I would stay again! We appreciated the free bottled water and the only problem we had was with the TV and remote control. We had to call for someone to come...More

    Review collected in partnership with Best Western
    Thank LindaTinTexas
    Response from Joshua W, General Manager at Best Western Palo Duro Canyon Inn & SuitesResponded 15 July 2017

    Dear LindaTinTexas, Thank you kindly for taking the time to review our property. Our staff strives to provide a superior guest experience, and we are thrilled we were able to meet your expectations. We look forward to serving you the next time you are in...More

    Reviewed 29 June 2017

    OK, 5pm and the room isn't ready. None of the TVs work. The poor girl who works the front desk is clueless and rude, unapologetic and empowered to do nothing. The ice machine/soda machines are broken. Should have stayed in Amarillo.More

    Thank Bill K
    Response from Joshua W, General Manager at Best Western Palo Duro Canyon Inn & SuitesResponded 15 July 2017

    Dear Bill K, Thank you kindly for taking the time to review our property. I sincerely apologize for the issues you encountered during your stay. This property is now under new management and I can assure you all these issues have been taken care of....More

    Reviewed 27 June 2017 via mobile

    We stayed in a nice comfortable roo, but...the bed was clean but the dust ruffle was hanging off the bed in places and tucked all the way under in other places. All the mirrors need cleaning especially bathroom. Vanity needs a deep cleaning instead of...More

    Thank nysstexas
    Response from Joshua W, General Manager at Best Western Palo Duro Canyon Inn & SuitesResponded 15 July 2017

    Dear Nysstexas, Thank you for sharing your experience and recommendations for us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Heated pool
    Details
    • Price range
    • US$100 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Orbitz, Travelocity, Expedia, Priceline, Cancelon, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Best Western Palo Duro Canyon Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Canyon
    • Also Known As
    • Best Western Palo Duro Canyon Inn And Suites ,
    • Best Western Palo Duro Canyon Hotel Canyon ,
    • Best Western Canyon ,
    • Canyon Best Western
    Add Photo Photos
    Traveller (52)
    Room & Suite (31)
    Dining (2)
    Hotel & Grounds (33)
    Bathroom (3)
    Nearby
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    Nearby Restaurants
    Feldman's Wrong Way Diner
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    1.06 km away
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    .87 km away
    The Donut Stop
    19 reviews
    .90 km away
    Ranch House Cafe
    87 reviews
    1.07 km away
    Nearby Attractions
    Palo Duro Canyon State Park
    1,642 reviews
    19.03 km away
    Jack Sisemore Traveland RV Museum
    443 reviews
    21.20 km away
    Panhandle-Plains Historical Museum
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    Ask a question
    Questions & Answers
    IkerRod
    18 May 2015|
    AnswerShow all 2 answers
    Response from TexasSnowman | Reviewed this property |
    Probably 18 although you should call the hotel to make sure. They will also probably want a credit card at check-in or will require a cash deposit at check-in. Call the hotel is the best advice I can offer.
    0
    Votes
    Rich K
    25 April 2015|
    Answer
    Response from mopsy79363 | Reviewed this property |
    Pets are welcome at the Best Western Palo Dura, but the management would like for you to contact them in advance about your pets. Check out their website for contact information. They are very nice managers and will be... More
    0
    Votes
    dayna424
    9 March 2015|
    AnswerShow all 3 answers
    Response from footloose42Texas | Reviewed this property |
    Yes 15 minutes
    0
    Votes
    Room Tips
    "It's a very quiet location so I think any room would be good."
    Read review
    "Best rooms are on 2nd floor and above because of balcony"
    Read review
    "Dirty and Outdated"
    Read review
    "Ask for third floor room."
    Read review
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