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It was a very nice hotel and close to the expressway, easy on easy off. The breakfast was about the same as other hotels offer. I do feel it is a little overpriced compared to what others charge in the area. I was surprised that...More
This is by far one of the best Holiday Inn Express Hotels I've EVER stayed in! Being a General Manager of an IHG hotel myself I know how difficult it can be in day to day operations. I can say I don't think I've ever...More
Dirty, not well kept, just plain trashy. We stayed here previously and they mischarged us but as IHG rewards members, we had a discount to use and decided to give them a 2nd chance. Bad choice. Room 307: large sticky black spots on carpet, torn...More
The hotel is fairly new. Nice, overall clean.
On arrival the bed looked like someone had napped/rested on top of comforter & pillow. The toilet handle stayed down when flushed which means the water continues to run. Housekeeping arrived at about 8am and we weren't...More
Thank Terri A
Response from IHGService, Guest Relations Manager at Holiday Inn Express ClevelandResponded 11 June 2017
Dear Terri A,
Thank you for staying at the hotel and for posting your review. Guest satisfaction is of the utmost concern to us and our hotel is committed to provide comfortable rooms and excellent service. I am pleased to note that you liked the...More
Last minute stop for the night. We were very pleased with the cleanliness of the room. The bed was very comfortable. The breakfast was really good. We've not seen a pancake machine, as they are normally waffle. It was nice to have a pancake! We...More
US$90 - US$117 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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