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Holiday Inn Express Hotel & Suites Clute Southwest

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Holiday Inn Express Hotel & Suites Clute Southwest
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40 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Cambridge, Ohio
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2016

Great place for business travel. I was here for over a month working odd shifts. Never disturbed while sleeping days and room was cleaned promptly when working days. Located just north of Freeport on 288. Pool was well maintained and the staff was great. Breakfast was often out early (0500) for those of us working the odd shifts.

Helpful?
Thank OAT1118
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear OAT1118, It was wonderful to hear that you enjoyed your stay at our Holiday Inn Express & Suites-Clute/Lake Jackson. I am glad to hear that we were able to accommodate you while you were working the odd shifts. We appreciate your feedback, and look forward to seeing you again soon. Thank you, Jay, Kru, and the entire team at... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2016 via mobile

Clean spacious rooms. We were comfortable and able to relax. Plenty of space for our family of four. Breakfast was typical but good. The hotel lobby and common areas were clean and beautifully decorated. Nice pool area. Helpful staff. This hotel is safe and secure.

Helpful?
Thank Shelia G
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Sheila G, It was a pleasure to hear that you enjoyed your stay at our Holiday Inn Express & Suites-Clute/Lake Jackson. We appreciate your feedback, and look forward to seeing you again soon. Thank you, Jay, Kru and the entire team at the Holiday Inn Express & Suites-Clute/Lake Jackson More 

El Paso, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2015

This hotel was well-received. I had difficulty finding the hotel on my GPS and decided to call front desk. Justin was excellent in his hospitality and felt very confident in his knowledge and ability to satisfy his guests. Rooms were clean and safe. As a safety professional, I felt the security and risk protection was adequate. I was impressed with... More 

Helpful?
Thank Mark B
Allen, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 July 2015

Pre-paid for a King Suite. Upon arrival, we were given a different room than what was reserved. When discussing it with the manager, his response was: If you don't like it you can leave. No discussion of compensation. Just leave. Tried working with the manager for several days to resolve the issue. Manager was constantly rude and would never listen.... More 

Helpful?
Thank lotusjeff
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear lotusjeff We noticed your review regarding the Holiday Inn Express & Suites Clute Lake Jackson, TX. We are reaching out to you on behalf of InterContinental Hotels Group or IHG, representing the Holiday Inn Express & Suites brand. We appreciate you bringing your concern to our attention and apologize for any inconvenience you may have experienced. We have documented... More 

Sulphur Springs, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2015 via mobile

This was one of the best hotels we have stayed at in awhile. It was so clean. The staff was very friendly . The location was great for what we were doing. Breakfast was delicious. I have always thought holiday inn was good for the price. This one met my expectations and more.

Helpful?
Thank Ampenson
La Grange, Texas, United States
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 May 2015

While I can't name any particular problem with my stay here it simply lacked the sense of being well run. The desk receptionist was nice but lacked warmth and missed a few of the usual greeting points. My guess is that she was new. The reception area needs an interior designer to help give it a better sense of flow.... More 

Helpful?
Thank Sharon T
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Sharon T, We appreciate you taking the time to provide us with your feedback. I am sorry to hear that several things did not meet your expectations. Please note that your feedback will be used in training our staff. We hope you give us another chance as we will definitely improve our services. Thank you again for staying with... More 

Austin
Level Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 April 2015 via mobile

We stayed at Holiday Inn Express Clute while visiting family in the area. We were impeessed with clean bright interior as soon as we walked into the lobby. The impression continued as we entered the room. The room was remarkably clean. Bed was very comfortable and the room remained very quiet all night. Breakfast was okay, better than many complementary... More 

Helpful?
Thank k5tm
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear k5tm, It was wonderful to hear that you enjoyed the comfort and décor of our Holiday Inn Express & Suites-Clute/Lake Jackson. I am very sorry that you did not enjoy our breakfast options. We do rotate our options daily, and hope that on your next visit you will enjoy some of our alternate options. Thanks again for staying at... More 

Middelburg, The Netherlands
Level Contributor
181 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 February 2015 via mobile

This is a convenient hotel. The rooms are spacious and clean with modern elements. Beds are very comfortable and the price quality ratio is good. The hotel is basically good! The breakfast is full of artificial flavors. Pre cooked products that are edible but that is about the extend of it. It's complimentary and it shows. So make other breakfast... More 

Helpful?
Thank Bart M
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Bart M, Thank you for your positive feedback! We at the Holiday Inn Express & Suites/Clute-Lake Jackson are glad you enjoyed the comfort and decor of our hotel. Our breakfast bar options do change daily and we hope on your next visit you'll enjoy the selections available that day. Thanks again for staying at our hotel, and we look... More 

Tulsa, Oklahoma
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 November 2014

booked a room for 5, the room had two queens beds and the couch opened up to a very comfortable nights sleep, room was large and clean. had a nice breakfast and the staff was great. would stay here again

Helpful?
Thank theoktravler
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear theoktravler, We really appreciate your positive feedback of our Holiday Inn Express & Suites/Clute-Lake Jackson. There is nothing more rewarding than to be compimented on our excellent service and product. We will definitely share this with our staff. Thank you for choosing our hotel, and we look forward to your next visit. Jay, Kru and the entire team at... More 

Level Contributor
117 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 October 2014

Stayed 9 days in standard business hotel in the middle of a huge industrial area. Rooms a very clean, comfortable and surprisingly quiet, even with the highway next door. Hotel looks like it is new with a great decoration and color election, it is equipped with a well sized outdoor pool and jacuzzi, pool area is big for those kind... More 

Helpful?
Thank Juan Carlos M
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

DearJuan Carlos M, Thank you for your positive feedback! We at the Holiday Inn Express & Suite/Clute-Lake Jackson are glad you enjoyed the comfort and decor of our hotel. Customer satisfaction is very important to us, and its rewarding when our guests recognize our efforts. We look forward to your next visit to our hotel. Jay, Kru and the entire... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express & Suites Clute - Lake Jackson, located just South of Houston and West of Galveston on Hwy 288. Get a feel for the history and personality of the area at the Lake Jackson Historical Museum or at Dow Park, where you can still see ruins of the Jackson Plantation and Sugar Mill - just minutes away.Either here on business or pleasure, the Holiday Inn Express & Suites Clute is the perfect place for you and your family. Enjoy nature at Wilderness Park, bordered by the Buffalo Camp Bayou and the Brazos River or visit Sea Center Texas, and Wilderness Golf Club. Take in some of the best fishing with a charter boat tour, play in the Ocean at Surfside Beach and Quintana Beach, or view under the water at the Mammoth Dive Park, all just minutes away. The Clute Lake Jackson area is where the new frontier for business begins. Dow Chemical, BASF, Brazos Port Regional Hospital is just a few companies that call Clute home. Shintech, Rhodia, Freeport LNG, Port of Freeport, Connoco-Phillios and the Department of Energy Strategic Petroleum is only a short drive away. Unwind in a contemporary decorated guest room or spacious suite & receive the Express Smart Start Breakfast. Free high-speed wired & wireless Internet access is available throughout the hotel. So take time to explore and enjoy the Clute-Lake Jackson area and our Texas Hospitality! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Clute Southwest

Address: 1117 Highway 332, Clute, TX 77531-5309
Region: United States > Texas > Texas Gulf Coast > Clute
Price Range: RM558 - RM750 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Clute Southwest 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Clute
Clute Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Clute Southwest staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Clute Southwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No pets allowed. Very well lit parking areas. Very quiet rooms and very dark curtains for day workers.”
 of 5 bubbles OAT1118, 6 Sep 2016 | Read review
“Ask for a room with a sleeper sofa. It will be a much larger room.”
 of 5 bubbles ToriBarry, 13 Aug 2013 | Read review
“Great Staff, Great Rooms, Close to the Beach”
 of 5 bubbles Familyoffivemom, 1 Jun 2011 | Read review
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