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We recently stayed at this hotel in Clute. The hotel was ok, but looked like it was being renovated. The pool was well maintained, but will be under construction during May. Our door didn't quite go to the bottom, but a towel fixed that problem....More
Response from Quality I, General Manager at Quality InnResponded 28 April 2016
Thank you for taking the time to submit a review about your recent stay with us! We value your feedback and we are glad that you had a great experience with us. We hope to see you again in the future.
This hotel is old and smells horrible! My daughter was gaging because of the smell.The walls and light switches were very dirty. The curtains were dirty as well.The towels were dingy and stained. We will never stay here again!
My husband and I spent two nights there. I don't know if all the rooms smell this bad, but there was mold on the curtains and the place reeked of mold. The best I could do was grab a washcloth and spray it with...More
Thank Rebecca L
Response from Quality I, General Manager at Quality InnResponded 15 April 2016
Thank you for taking the time to submit a review regarding your recent stay at our location. I apologize for the unpleasant odor in your room, we are taking this seriously and are taking measures to resolve this problem. We hope that you...More
I would give this a good rating, so 3 and a half stars which is not an a option on tripa.
The booking process is easy and you will get an email confirmation right away. I actually called in to book cause I had several...More
Response from Quality I, General Manager at Quality InnResponded 10 February 2016
Thank you for taking the time to give us your feedback on your recent stay! We appreciate your honesty and will use your feedback accordingly. Thank you for noticing all of the great qualities that our hotel has to offer. We are glad...More
Anyone who knows me know I am VERY PICKY about where I stay. Had to make a quick trip to Clute for a death in the family and chose this Quality Inn for the price and the reviews. The reviews are spot on. This would...More
Response from Quality I, General Manager at Quality InnResponded 4 February 2016
Thank you so much for your review about your stay with us! Thank you for noticing all of the good things that our location offers. I do apologize for the trouble you had with the door knob, maintenance has since taken care of...More