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I travel a lot on business and I choose Holiday Inn Express because they are usually a good place to stay. However, this one is not one of those. The facility is not maintained very well. I had brown water most of my stay. Toilette,...More
Response from JMooreCHA, General Manager at Holiday Inn Express ColumbusResponded 10 August 2016
Wow. It looks like we really dropped the ball there. I am sorry you had such an unpleasant experience. The water issue is a city problem that they have been working on for some time now. It generally clears quickly but it is unsightly early...More
We stayed here during our cross country move from east coast to west coast. It was very nice that our four legged family members were also welcome. Beds were comfortable, and room was relatively clean. Kids played in the pool, delivery for dinner, and breakfast...More
We checked in late due to weather we encountered traveling. The front desk attendant was very courteous and made check in a breeze. We asked for a few things we had forgotten and she provided them all very quickly. The hotel is a little old,...More
Response from JMooreCHA, General Manager at Holiday Inn Express ColumbusResponded 26 May 2016
Thank you for taking a moment to tell us about your journey. I'm sorry to see that the foul weather put the brakes on your trip but am glad to see that we were able to serve your needs so well. We hope to see...More
Old & not up to IGH standards & check in person was rude. Had a hard time getting refund on unused days. Room was expensive & not worth the $$. Go some where else. Only a few choices here but much better on down I-10....More
Thank Will F
Response from JMooreCHA, General Manager at Holiday Inn Express ColumbusResponded 6 June 2016
I am very disheartened to see that your stay with us did not go as expected. I understand how frustrating situations like this can be. I believe I have found the records of your stay, though I can't be 100% sure based on the information...More
Ok, the location is convenient and next to a stand of live oak trees. The staff is friendly and welcoming. Then there is the building and rooms: How does a hotel not 10 years old with a national brand name look like an off brand...More
Response from JMooreCHA, General Manager at Holiday Inn Express ColumbusResponded 3 March 2016
Thank you for taking a moment to tell us about your experience. I am pleased to see that the location and friendly staff met or exceeded your expectations. It is disheartening to see that we let you down with the condition of the property itself....More
US$94 - US$190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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