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Holiday Inn Express Crockett

HIExpress.comUS$117*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Crockett
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Reviewed 11 March 2017 via mobile

If you stay in Crockett is is probably one of the choices that will rise to the top. Some of the locals say that it was re entry refurbished and has not been a HIE for long. Overall it was very good. The real reason I did not give it 5 stars is because it was the first time I...

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Helpful?
Thank Scott F
HotelStaff1511, General Manager at Holiday Inn Express Crockett, responded to this review

Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future.

Lufkin, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

We were in Crockett for a car show and it was great to have such a nice hotel in Crockett. Plenty of parking and a nice breakfast buffet. The location is close to everything and the desk clerk even came to see us at the car show.

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Thank Ogletreez
About Hotel's Favourite Review
HotelStaff1511, Manager at Holiday Inn Express Crockett, responded to this review

Thank you for your feedback. We are so happy that you enjoyed your stay. We hope to see you again in the future.

Reviewed 22 February 2017

I had a fantastic stay at this HIE over the weekend. In town for a wedding. It was very very clean and the stay was very nice. I was really impressed with the free breakfast and the quality. I was upgraded to a king room that was very clean. Modern Flatscreen TV and furnishings. The housekeepers did a nice job...

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Helpful?
Thank James W
HotelStaff1511, Public Relations Manager at Holiday Inn Express Crockett, responded to this review

Thank you so much for your feedback. Our staff works hard to make sure that each guests stay is charming and delightful. We are happy to hear you enjoyed our suggestions. We hope to see you again in the future.

Reviewed 21 October 2016 via mobile

Worst experience ever. If you can get over the mildew smell and elevator from H. This might be your dream location. I generally dont read reviews but i wish i would have due to the deplorable conditions. My mother stayed here and I was so upset to see how filthy her room was. Hair was in the drain, and there...

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Helpful?
1Thank John B
IHGService, Guest Relations Manager at Holiday Inn Express Crockett, responded to this review

Dear John B, Thank you for being an IHG Rewards Club member and for submitting your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Your concerns regarding the level of cleanliness in your mother's guest room have been taken...

Reviewed 13 October 2016 via mobile

Bathroom had some sort of leak, floor was always wet. Breakfast was sad, everything was old and dried up. Bananas were all brown spotted, and that should have told us the condition of the rest of the food. Biscuits were dried out and crumbly, cheese omelet was pre-made and sitting in a warmer, the edges were dried out and the...

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Helpful?
1Thank cms73153
HotelStaff1511, Manager at Holiday Inn Express Crockett, responded to this review

We are grateful for your feedback and bringing these issues to our attention. I have forwarded your comments to the correct departments to make sure we are providing a stay that guests love. We hope to see you again. Thank you.

Lake Jackson
Reviewed 18 September 2016 via mobile

Enjoyed everything about this hotel-friendly staff, comfortable beds, quiet and clean rooms and really good breakfast. The only thing that was a negative was the pretty strong musty smell coming from both rooms that we were staying in.

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Thank evannandallysmom
Comfort, Texas
Reviewed 23 August 2016

We were passing through Crockett late, and we were tired. I was able to find this place and get a room easy enough. The room ended up costing over $170, and this was on a weekday. When we walked in to the room, the very first thing noticed was that it smelled very heavily like incense, it was almost nauseating....

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Thank 830Countryside
HotelStaff1511, General Manager at Holiday Inn Express Crockett, responded to this review

Thank you for your feedback 830Countryside. We do appreciate your business. Our rates are based on our supply and demand and due to there area there is a 15% tax added to our going rates. We do apologize that you did not love your stay with us. I assure you that all of our linens are clean. The pool areas...

Richmond, Texas
Reviewed 27 July 2016

Have stayed here several times over the past year. It is a good value stay Holiday Inn. Place is clean, staff was friendly, breakfast area had good selection. Usually get a room with two beds on the 3 rd floor. Usually the quietest area

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Thank 631kirbyf
Houston, Texas
Reviewed 1 June 2016

I had booked 2 rooms, one for my wife and I, and one for my wifes family over Memorial Weekend as we were visiting relatives. The other party arrived before us, and yet despite having my name and confirmation details were unable to check in. On my arrival, I was not greeted as an IHG member, for which I am...

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Helpful?
Thank Captain_MarkH
HotelStaff1511, Manager at Holiday Inn Express Crockett, responded to this review

Thank you MarkH for your feedback. We do apologize that we weren't able to accommodate you 100% during your stay. I will bring the comments that you made to the appropriate departments attention and make sure everything is addressed and resolved. I do apologize that you weren't 100% treated as a loyalty member during your stay.We hope to see you...

Bangs, Texas
Reviewed 15 March 2016 via mobile

This is a horrible hotel that is run by a horrible and rude general manager. The rooms are dirty and the breakfast I would not let my dog eat. It is the only hotel in town so they don't care how they treat you. The owner should really look into the GM driving business away from here. You would be...

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Helpful?
1Thank billybob1367
HotelStaff1511, General Manager at Holiday Inn Express Crockett, responded to this review

Thank you for your feedback. Our guests are definitely our #1 priority. We are a little confused by your comments considering we always get compliments on our excellent customer service, cleanliness and breakfast. As the General Manager, I would NEVER drive business away and make sure that every guest leaves here pleased, if possible. I'm not sure what you experienced...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Crockett Hotel is the only upscale hotel in Houston County, 'A Paradise in the Pines.' The Holiday Inn Express is a three story, interior corridor hotel with an elevator that features an outdoor pool, fitness center, free high speed Internet access in all guest rooms, free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Additionally, we offer a special honeymoon suite with a Jacuzzi tub. Visit Crockett, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Crockett

Address: 1511 Southeast Loop 304, Crockett, TX 75835
Region: United States > Texas > Crockett
Price Range: RM572 - RM696 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Crockett 2.5*
Number of rooms: 53
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Also Known As:
Holiday Inn Express Crockett Hotel Crockett
Holiday Inn Crockett
Crockett Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Crockett staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from this one”
Mnm2525, 5 May 2015 | Read review
“Thoroughly check your room before checking in.”
38martint, 11 Sep 2014 | Read review
“Get a room as far away from the elevators as you can. Ice machines are loud and next to the elevator. Breakfast is over at 10.”
Jeffmikers, 7 Apr 2014 | Read review
“We had never stayed here before. We found that our room on the back on the 3rd floor was excellent.”
ddmscool, 1 Jan 2014 | Read review
“Stay in Huntsville instead of here!”
GC50MH56, 19 Jul 2013 | Read review
5 of 5
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US$117* /night
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Prices are for 1 room, 2 adults
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