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Sterling Hotel

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126 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Reviewed 17 August 2016

I would go back only if they change management. The front desk manager her name is Hayde she's not helpful at all gives you attitude and she can hardly speak English. She also needs to train her front desk agents better they don't know what they're doing and when they need help the call her and she comes with a...

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4Thank TERESA S
Matteson, Illinois
Reviewed 11 June 2016 via mobile

I will never go to this place again all these supposed to be workers are and have nasty uneducated attitudes always talking about people ask them questions and they act like they are dumb and never had a job in there life and also the manager name Mazi is always running hiding when there is a problem and flirting with...

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5Thank Btadley D
Framingham, Massachusetts
Reviewed 26 May 2016

This could be a good place, but the management just don't care, they only want to make a quick buck Staff members are rude and argue all the time with the customer about small stuff There are Bugs in the rooms and they clean when they feel like

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4Thank tecman01
Dallas, Texas
Reviewed 9 April 2016 via mobile

Heidi who is Sterling Hotel DALLAS Texas MANAGER at on Regal Road DALLAS Texas is RUDE, UNFRIENDLY INEFFECTIVE MANAGER. She does not understand the role of a manager. She is not friendly or understanding while dealing with guests. SHE TALKS DOWN AT THE GUEST and not to the GUEST. Senior management_Please replace her with an Effective, Customer Friendly, and Helpful...

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9Thank Rosas S
Reviewed 18 February 2016

It's not the Embassy, but I didn't pay for that. Clean rooms, responsive staff and did I mention SAFE. I spent 6 weeks here while waiting to close on my condo, honestly, I kind of miss it. Background check on all guest, 24 hr security, bar, convenience store kitchenette in room and I had a great view. I do suggest...

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3Thank Carla M
Reviewed 5 January 2016 via mobile

I just moved into town about a week ago and was looking for a long term stay hotel until I found a place. I work in the hospitality industry and I KNOW what it takes to provide excellent customer service and I can say for sure this is the worst hotel I've ever stayed in. Their dirty, not a safe...

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2Thank Jose O
Reviewed 24 August 2015 via mobile

I stay at the Sterling hotel and its not what everyone makes it out be I enjoy it here, I feel safe , and they have a wonderful staff 😊 plus the food at the restaurant is great....I've stayed at other motel's and they were horrible this is the safest one I've been to

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2Thank Emily S
Oklahoma City, Oklahoma
Reviewed 23 July 2015

I go to the hotel almost every month for a 2nd Saturday Dance Event. It gets very hot in the dance halls. The room are not all that up to date but I always ask for a suite which is nice. The best suites are the one with another bed on the other side! I love the fun club/restaurant! The...

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1Thank sandybrown1
Garland, Texas
Reviewed 23 June 2015

I stayed here. The lobby was not too bad. The rooms are awful and looks like the windows have never been cleaned. Roaches everywhere...Crappy mattresses...The price is not worth it..$899 per month. Lots of degenerates and shady people all over the place. The owner lives there and is a degenerate gambler. Lots of gambling going on here..If you like a...

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9Thank HOBOSCRATCH8830
South Houston, Texas
Reviewed 20 March 2015

They sold us a room that was not ready to rent. It had dead bugs on the floor and ROACHES. They gave us a room with a busted TV, no towels, no pillows, and DIRTY. They promised us a renovated room, and we got a room far from it...when I asked for a refund, the sales person threatened us and...

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8Thank AJ J

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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Sterling Hotel

Address: 1055 Regal Row, Dallas, TX 75247-4404
Region: United States > Texas > Dallas
Price Range: RM791 - RM845 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sterling Hotel 2.5*
Number of rooms: 360
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Also Known As:
Sterling Hotel Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sterling Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sterling Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the 4th floor or 7th they're remodeled.”
 of 5 bubbles teresasJ23OO, 17 Aug 2016 | Read review
“Request Downtown view”
 of 5 bubbles carlam842, 17 Feb 2016 | Read review
“Stay somwwhere 1,000 dollars or more per month in Dallas..You will thank me someday....”
 of 5 bubbles HOBOSCRATCH8830, 23 Jun 2015 | Read review
“Here's a tip....Find another hotel.”
 of 5 bubbles Chapter3, 11 Dec 2013 | Read review
“Just don't have the rooms right above the front door, noise all night.”
 of 5 bubbles armymom518, 15 Nov 2013 | Read review
5 of 5
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