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MCM Elegante Hotel and Suites

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MCM Elegante Hotel and Suites
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298 Reviews from our TripAdvisor Community

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There are newer reviews for MCM Elegante Hotel and Suites
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Showing 290: English reviews
Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 August 2014 via mobile

The staff was amazing for check in and check out. Very nice and friendly. The hotel....absolutely horrible in the room. Hotel itself ok...room disgusting. Cigarette burns all over carpet, sheetrock falling off everywhere, several burn stains from iron in carpet. Smelled horrible, a/c units didn't work great, noisy too. There is only so much paint you can slap on something... More 

Helpful?
Thank awal2069
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for the comments on our staff. I do apologize for what seems to be a less than great experience. We are constantly doing upgrades to the property from new carpet to new refrigerators, microwaves, and furniture. I do hope you will try us again and see that it can be a great experience. More 

Amsterdam, The Netherlands
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 August 2014

There's a shuttle from Dallas International, free shuttle to shops nearby, restaurants in surrounding. Rooms are clean, breakfast ok. Pool was good. Laundry possibility ok. Quality is ok compared to price. Wifi was better than in the hotels we stayed before.

Helpful?
Thank BTBD2014
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your response, we are happy to have been of service and very glad you took advantage of our complimentary shuttle. Hope you had a good trip back to Amsterdam. More 

Albany, Georgia
Level Contributor
4 reviews
Reviewed 17 August 2014

The hotel has recently been modernized giving it a great first impression, The front desk staff was friendly and responsive to questions and could provide answers as to what was in the area. The rooms were large and very clean. We were there for several nights and had a good nights rest on each. The beds were comfortable and the... More 

Helpful?
Thank Frank S
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Frank, your review of our hotel is so appreciated. All of your comments have been shared with the staff. We strive to get that type of critique from everyone. Look forward to your return visit. More 

Las Cruces, New Mexico USA
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 13 August 2014

My 23-year-old daughter was stranded in Dallas after having been traveling for about 36 hours from Nepal. She was trying to get to El Paso, but stormy weather had grounded the planes. She was so tired and just wanted to get home. The next flight out with her scheduled airline wasn't for another 26 hours -- ie the following evening!... More 

Helpful?
Thank temp_locals87
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

We were so happy things worked out for your daughter and that we could help the ordeal of dealing with a cancelled flight. William has been Thanked many times over for the service he gave you and you daughter. We so appreciate your kind comments and for recommending us for the future. More 

Austin, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2014

I have spent several nights at the MCM Elegante over the past couple of months, and it may not be the best hotel in Dallas, but it is the best value in Dallas. There has always been convenient free parking out front. The front desk is friendly and gets me checked in and out quickly. Speedy elevators. The rooms are... More 

Helpful?
Thank Nv8200p
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for the great comments on our property. We try to have a large selection of items for the hot breakfast and it seems we succeeded. We are always proud when someone comments on how clean the hotel is. Hope to see you back here soon. More 

Evant, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 July 2014

First off, I'd like to start by saying I've stayed at another MCM Elegante in another city and loved it. That is why my husband and I decided to book this hotel as a one-night stay before we flew out of Dallas Love Field for our family vacation. I called the hotel prior to booking to see if a shuttle... More 

Helpful?
2 Thank happygrl2907
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

We are very sorry that your experience at the hotel was not close to your expectations. Please email me at phughes@mcmelegante.com so I can't make this better for you More 

1 review
Reviewed 17 July 2014

I just returned from a two night stay. I was very impressed with the quality of the facility and the staffing. There is a "Bar and Grill" on site with lots of seating and plenty of Televisions. The on site restaurant was very good. We received free Buffet breakfasts which had all the typical fare. It was done well. The... More 

Helpful?
Thank Ed M
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Ed, really appreciate your great comments, they have been shared with all the staff, needless to say reviews like this really make their day. Thank you again and hope to see you soon More 

Conroe, Texas
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 July 2014

My husband and I stayed here for just one night while passing through onto another destination. It was clean, comfortable, affordable and convenient to other things, like restaurants, shopping, gasoline, etc. The room was quiet despite a major convention. It was a lovely stay and I know we will be there again. The beds were wonderfully comfortable.

Helpful?
Thank Lisa H
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Lisa thank you for the great review. I am very happy that you enjoyed your stay with us, if there is any thing we could do better please let us know and we will see you the next time More 

Monahans, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014 via mobile

Stayed for a Convention. Very clean rooms, staff was great, huge full breakfast selection. Beds were comfortable, and good strong coffee! Would happily stay again!!! We were there 3 nights and rooms were really cold with good Air conditioning. Refrigerator in room was very cold too. Great Restaurants like Chili's and Olive Garden plus a few others less than a... More 

Helpful?
Thank alleydog48
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for staying with us and the great review. look forward to being your host again in the future. More 

Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 June 2014 via mobile

What a great time! Great service, comfortable beds & clean rooms! Spent 4 nights & 5 days! Great place for meetings & conventions! The accommodations for our convention were spectacular! Staff really outdid themselves to make our Convention shine! Kudos!

Helpful?
Thank Magickjade
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank You so much for the 5 star rating, and all your comments have been shared with the staff. Reviews like this really make their day. Hope to host your convention again next year. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The MCM Elegante Hotel and Suites is located just minutes from downtown Dallas, DFW and Love Field Airports, over 30 restaurants, entertainment attractions and sports venues. You’ll find all the accommodations you would expect from a premiere hotel, including spacious rooms with the most comfortable beds on the planet and luxurious synthetic down bedding. Choose one of our luxury tower rooms or a poolside cabana suite. The MCM Elegante is the only hotel offering free transportation from both airports, as well as to area attractions. ... more   less 

Additional Information about MCM Elegante Hotel and Suites

Address: 2330 W Northwest Highway, Dallas, TX 75220
Region: United States > Texas > Dallas
Price Range: RM509 - RM728 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MCM Elegante Hotel and Suites 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Mcm Elegante Hotel Dallas
Mcm Elegante Dallas
Hotel Style:
#30 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel and Suites staff and other travellers.
6 questions
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Bedford, NH
Katy, Texas
7 months ago
Las Vegas, Nevada
Walsall,England
over a year ago

See all questions (6)

Questions? Get answers from MCM Elegante Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect for a military reunion”
 of 5 bubbles 4billk, 15 Oct 2016 | Read review
“Ask to overlook the pool...very pretty!”
 of 5 bubbles L6008AXchristineb, 12 Oct 2016 | Read review
“Even though our room overlooked the pool and there was a large party in the pool, the room was quiet.”
 of 5 bubbles ckp18f, 24 Sep 2016 | Read review
“The cabanas around the pool are excellent rooms”
 of 5 bubbles randlej626, 21 Sep 2016 | Read review
“Need a kettle and tea bags in the room. Really missed a cup of tea. ”
 of 5 bubbles 760clairei, 10 Sep 2016 | Read review
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