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MCM Elegante Hotel and Suites

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MCM Elegante Hotel and Suites
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302 Reviews from our TripAdvisor Community

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There are newer reviews for MCM Elegante Hotel and Suites
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Showing 294: English reviews
Chester, United Kingdom
Reviewed 20 September 2014

The hotel is abit dated but generally on the clean side. We had a non-smoking room but when arrived at our room we could smell stale smoke as if the room had once been a smoking room and hadn't really been aired and clean to get rid of the smell. The room itself was spacious and the breakfast was really...

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Helpful?
Thank Hannie0
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your comments about the cleanliness of the hotel and about the restaurant. Yes 1 floor use to be a smoking area, but when we went to a non smoking property we had all the linens replaced and all carpets and drapes cleaned. Almost all the rooms have been repainted. I do apologize for your experience and assure...

Pearl River, Louisiana
Reviewed 17 September 2014

My company always sets us up here for our bi yearly meetings. The staff is very friendly and helpful. Wi Fi is great and the location is fantastic. Within a few blocks of 20 great restaurants and there is a bar and restaurant on site. The only negative is it is a bit dated but all around a great place...

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Helpful?
Thank jimcojim
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Jim, thank you for the 5 stars, my staff and I really appreciate it. Your comments have been shared with everyone. We look forward to seeing you again in the future. Thanks again.

Reviewed 10 September 2014 via mobile

By far the best value in Dallas dallas/fort Worth ,Arlington area . The rooms are very clean and very comfortable, the staff is accommodating and friendly. The morning breakfast buffet is second to none with a combination of eggs, bacon, sausage, fresh biscuits and gravy and assorted fruits and juices. I have never had a bad night here

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Helpful?
Thank Gene T
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Gene, we really appreciate you being a loyal and returning customer. Your comments about staff and hotel have been passed on to all. Thank you for the kind words.

Oklahoma City, Oklahoma
Reviewed 3 September 2014

We stayed in a Cabin, Poolside and was very pleased with our room. We had a GREAT time partying out at the pool and visiting with the pool monitor. We also had a good time at the bar. The enitre staff was very friendly and nice. Got a ride to and from Pappa Deaux Resturant from the shuttle. Free breakfast...

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Helpful?
2Thank K9SONTHELOOSE
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Your response really thrilled our staff, thank you for all the great comments about our property and staff. Hope to see you in the near future.

Texas
Reviewed 31 August 2014 via mobile

The staff was amazing for check in and check out. Very nice and friendly. The hotel....absolutely horrible in the room. Hotel itself ok...room disgusting. Cigarette burns all over carpet, sheetrock falling off everywhere, several burn stains from iron in carpet. Smelled horrible, a/c units didn't work great, noisy too. There is only so much paint you can slap on something...

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Helpful?
Thank awal2069
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for the comments on our staff. I do apologize for what seems to be a less than great experience. We are constantly doing upgrades to the property from new carpet to new refrigerators, microwaves, and furniture. I do hope you will try us again and see that it can be a great experience.

Amsterdam, The Netherlands
Reviewed 26 August 2014

There's a shuttle from Dallas International, free shuttle to shops nearby, restaurants in surrounding. Rooms are clean, breakfast ok. Pool was good. Laundry possibility ok. Quality is ok compared to price. Wifi was better than in the hotels we stayed before.

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Helpful?
Thank BTBD2014
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for your response, we are happy to have been of service and very glad you took advantage of our complimentary shuttle. Hope you had a good trip back to Amsterdam.

Albany, Georgia
Reviewed 17 August 2014

The hotel has recently been modernized giving it a great first impression, The front desk staff was friendly and responsive to questions and could provide answers as to what was in the area. The rooms were large and very clean. We were there for several nights and had a good nights rest on each. The beds were comfortable and the...

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Helpful?
Thank Frank S
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Frank, your review of our hotel is so appreciated. All of your comments have been shared with the staff. We strive to get that type of critique from everyone. Look forward to your return visit.

Las Cruces, New Mexico USA
Reviewed 13 August 2014

My 23-year-old daughter was stranded in Dallas after having been traveling for about 36 hours from Nepal. She was trying to get to El Paso, but stormy weather had grounded the planes. She was so tired and just wanted to get home. The next flight out with her scheduled airline wasn't for another 26 hours -- ie the following evening!...

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Helpful?
Thank temp_locals87
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

We were so happy things worked out for your daughter and that we could help the ordeal of dealing with a cancelled flight. William has been Thanked many times over for the service he gave you and you daughter. We so appreciate your kind comments and for recommending us for the future.

Austin, Texas
Reviewed 12 August 2014

I have spent several nights at the MCM Elegante over the past couple of months, and it may not be the best hotel in Dallas, but it is the best value in Dallas. There has always been convenient free parking out front. The front desk is friendly and gets me checked in and out quickly. Speedy elevators. The rooms are...

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Helpful?
Thank Nv8200p
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

Thank you for the great comments on our property. We try to have a large selection of items for the hot breakfast and it seems we succeeded. We are always proud when someone comments on how clean the hotel is. Hope to see you back here soon.

Evant, Texas
Reviewed 26 July 2014

First off, I'd like to start by saying I've stayed at another MCM Elegante in another city and loved it. That is why my husband and I decided to book this hotel as a one-night stay before we flew out of Dallas Love Field for our family vacation. I called the hotel prior to booking to see if a shuttle...

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Helpful?
2Thank happygrl2907
perry1a, General Manager at MCM Elegante Hotel and Suites, responded to this review

We are very sorry that your experience at the hotel was not close to your expectations. Please email me at phughes@mcmelegante.com so I can't make this better for you

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The MCM Elegante Hotel and Suites is located just minutes from downtown Dallas, DFW and Love Field Airports, over 30 restaurants, entertainment attractions and sports venues. You’ll find all the accommodations you would expect from a premiere hotel, including spacious rooms with the most comfortable beds on the planet and luxurious synthetic down bedding. Choose one of our luxury tower rooms or a poolside cabana suite. The MCM Elegante is the only hotel offering free transportation from both airports, as well as to area attractions. ... more   less 

Additional Information about MCM Elegante Hotel and Suites

Address: 2330 W Northwest Highway, Dallas, TX 75220
Region: United States > Texas > Dallas
Price Range: RM548 - RM771 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MCM Elegante Hotel and Suites 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Mcm Elegante Hotel Dallas
Mcm Elegante Dallas
Hotel Style:
#30 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel and Suites staff and other travellers.
7 questions
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Bedford, NH
Katy, Texas
8 months ago
Las Vegas, Nevada
over a year ago
New Haven, Connecticut
29 days ago
10 months ago

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Questions? Get answers from MCM Elegante Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect for a military reunion”
 of 5 bubbles 4billk, 15 Oct 2016 | Read review
“Ask to overlook the pool...very pretty!”
 of 5 bubbles L6008AXchristineb, 12 Oct 2016 | Read review
“Even though our room overlooked the pool and there was a large party in the pool, the room was quiet.”
 of 5 bubbles ckp18f, 24 Sep 2016 | Read review
“The cabanas around the pool are excellent rooms”
 of 5 bubbles randlej626, 21 Sep 2016 | Read review
“Need a kettle and tea bags in the room. Really missed a cup of tea. ”
 of 5 bubbles 760clairei, 10 Sep 2016 | Read review
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