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La Quinta Inn & Suites Dallas Downtown

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La Quinta Inn & Suites Dallas Downtown
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Tucson, Arizona
Reviewed 4 days ago NEW

The room and location were fine. I found issues with their billing. I was billed 5 times instead of 2 times and also they charged me for 2 cars whereas I parked only 1 car. I found the transactions after 7 days and was able to dispute it but absolutely not cool to be charged an extra car and 3...

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Helpful?
Thank Samarth D
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review and let me apologize for your billing issues. We are unaware if they have been satisfactorily resolved but we wish to do so on your behalf. If there are unresolved problems please reach out to a member of our staff. We appreciate your business and hope that you will return to stay with us again.

Spruce Grove, Canada
Reviewed 5 days ago NEW

It was a very Clean and newly renovated place hotel. Fabulous do-it-yourself breakfast! Went to Dallas convention centre, it was a 5 minute walk. There were restaurants beside & inside Omni hotel (3 min walk) But 6th floor stay gave me a Luke warn shower☹️ Right beside Union Station Dart line, 35 min ride to & from airport for 5...

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Helpful?
Thank thecarters2016
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review! We are so pleased that you found our hotel to be a good fit for you, and enjoyed the convenience of the proximity to the convention center. Being just a few blocks away enables our guests to walk very easily. We had some plumbing issues during your stay that are being fixed so rest assured...

Chicago, Illinois
Reviewed 1 week ago

Couldn't beat the location for the expo center and the price is great. Love having a continental breakfast and glad they have updated the lobby and the rooms. Not the most professional of rehabs though, so don't look too closely. Elevators can be slow if the hotel is booked, everything is a bit of a walk or hired car ride...

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Helpful?
Thank BeachnSnowTraveler
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review. We apologize that our elevators were unsatisfactory and are addressing this issue. We will continue to strive to provide the best possible experience for our guests and with feedback like yours we will be able to do so. Thank you for being our guest and we look forward to your return.

Reviewed 2 weeks ago via mobile

The hotel was nice as well as the staff, parking was behind the hotel with valet service. It's a little pricy at $25.00 a day, but can't be to picky having your vehicle so close. You are right in the middle of downtown and JFK sight is within walking distance. Our room was on the 9th floor and could look...

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Helpful?
Thank Babygirl0509
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review. We appreciate all guest feedback and are continually working hard to provide our guests the best possible experience while staying in Dallas. We love it when our guests enjoy the city and our hospitality, we look forward to your return.

Coweta, Oklahoma
Reviewed 2 weeks ago via mobile

We were very happy with our stay. The hotel was clean, recently remodeled and in a great location. We easily walked to the Dallas World Aquarium, Historic West End, and Dealy Plaza/6th Floor Museum. Valet parking $25 with free in/out.

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Helpful?
Thank Wendy W
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your comments and review! We appreciate you staying with us and will continue to strive to offer the best possible experience for all of our guests.

Fort Worth, Texas
Reviewed 3 weeks ago

La Quinta Inn you have a new customer...while visiting the JFK site my husband and I stopped into your facility to take a picture in front of one of your decorated Christmas trees when Michelle (a staffer) in your site kindly offered to take the picture. Michelle's kindness was so genuine and heart felt that I had to write to...

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Helpful?
Thank kadeshburnett
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Wow! I couldn't be more pleased with the impression that Michelle made on you, I will be sure she gets pointed out to the rest of the staff for what she did for you. We take hospitality very seriously and will continue to offer our best, to guests and visitors both.

Punta Arenas, Chile
Reviewed 3 weeks ago

My room was smaller than others La Quinta I have visited, but it is very clean and comfortable. Well located, close to the train, the Convention Center and the Down Town. The staff is very friendly. It is highly recommended.

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Helpful?
Thank Juan S
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review. Our LaQuinta is a bit different than most, in that we kept the old hotel's room configurations the same during our renovation. Please know that we have a few different layouts available within the same room type (single king bed) so be sure to ask on your next stay with us and we'll show you...

Reviewed 5 December 2016

While in Dallas on vacation had a car situation with the help of Andrew H. General Mgr problem solved. Very professional an friendly which I will never forget. I would recommend that it's a great location newly renovated and beautiful place to stay. To me I give the staff at 10. Anytime I visit Dallas again that's where I will...

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Helpful?
Thank Denise Jackson 4
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review! We try to ensure that every guest receives an unforgettable experience, and that they feel compelled to leave a review on our behalf. We appreciate you taking the time to leave your comments, and we look forward to your return. See you next year!

Reviewed 30 November 2016 via mobile

Stayed here 1 night to see a concert at the American Airlines Center. The rooms were small but clean, stylish, and comfortable. Staff was very friendly which will be the main reason I would stay here again.

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Helpful?
Thank Lori B
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review! We appreciate your feedback, without it we would not know how we are doing. I will be sure to post your comments for our staff to see, and we look forward to your return visit.

Pasadena, Texas
Reviewed 7 November 2016

I stayed in this hotel for 4 days while attending a conference. The rooms were a bit small, but clean and comfortable. The beds were very comfy. There was a small refrigerator and microwave. The room was newly remodeled and nicely appointed. The hotel is right next to the DART train station making travel easy and affordable. Breakfat was adequate....

Review collected in partnership with La Quinta
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Thank read2achild

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Valet Parking Only Daily fee is $25 plus tax. ... more   less 

Additional Information about La Quinta Inn & Suites Dallas Downtown

Address: 302 S Houston St, Dallas, TX 75202-4706 (Formerly Hotel Lawrence)
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: RM625 - RM902 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Dallas Downtown 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Lawrence Hotel Dallas
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Dallas Downtown staff and other travellers.
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1 month ago
Chicago, Illinois

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Questions? Get answers from La Quinta Inn & Suites Dallas Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go top floor or you will get a cold shower”
 of 5 bubbles thecarters2016, 11 Jan 2017 | Read review
“No other tall buildings around, so pick any view you want.”
 of 5 bubbles BeachnSnowTraveler, 4 Jan 2017 | Read review
“Higher floor better view”
 of 5 bubbles denisejackson4, 4 Dec 2016 | Read review
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