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Candlewood Suites Dallas-By the Galleria

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Candlewood Suites Dallas-By the Galleria
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69 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Dallas-By the Galleria
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Showing 66: English reviews
Reviewed 27 February 2016 via mobile

Went to Dallas for shopping. We only went to Candlewood because our usual (and much more expensive) hotel could not accomodate us for the entire time of our trip. Hotel was 1/2 mile from the Galleria, making it a great location. Some people walk to Galleria from Candlewood, but we didn't. (It was raining, and besides, who wants to lug...

Thank Anthony T
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello Anthony T, Thank you for your kind words and your feedback. We know that you have many choices and are thrilled that you chose to try us out. I am happy to hear you enjoyed your stay with us as we are fortunate to be in a great location close to many restaurants and shopping. It sounds like your...

Waco, Texas
Reviewed 16 February 2016

I use my reward point for this stay for the first time and it was so bad. At check in the front desk agent Tony was really was no-responsive to me being a IHG member. After being in to room for a few minute i need to charge my that is when i come to realize the first outlet did...

1Thank Robert S
IHGService, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Robert S, Thank you so much for your patronage as an IHG Rewards Club member and for sharing your experience with our hotel. I would like to apologize for the disappointment you had with the lack of outlets in your room and the service provided by the staff during your stay. I would like to follow up on this...

Reviewed 10 February 2016

Traveled to Dallas last minute. The Candlewood was available and within walking distance. Nice area, super close to the Galleria, food, coffee shops and the freeway. Easy to get to from Love Field. The room was huge with nice kitchenette and laundry facilities on the same floor. The hotel was quiet and clean.

Thank Irishgal121212
Beirut, Lebanon
Reviewed 27 January 2016

This hotel is walking distance to the Galleria Dallas. The room was big, clean and modern, had all that amenities needed for a short stay, has a laundry room that is free of charge, a small snack kiosk where you can buy some essential food and drinks etc. Staff were friendly and helpful. Would stay there again.

4Thank Imad S
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello Imad S, I am so happy to hear that your stay with us was enjoyable. You have listed several of our great amenities we have here at Candlewood Suites for all our guests. Our suites are set up perfectly for those guests traveling for business or with their family, with plenty of space and amenities for all to enjoy....

Reviewed 20 January 2016

I started to leave an average rating and review...the room was comfortable and spacious, but was very dated...almost looking like it was out of the 80's. I was a little irritated that they don't have an ice machine, but instead you are to use the ice maker in the freezer, however it has to be turned on and no ice...

Thank D and J
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello D and J, Thank you for taking the time to tell us about your stay. We value feedback of all kinds. We are a limited service hotel and does not have public ice makers however all rooms are equipped with a full size refrigerator that does come with a personal ice maker. We strive to provide our guests a...

Atlanta, Georgia
Reviewed 21 December 2015

This hotel exceeded my expectations. The room was equipped with cooking facilities, fridge etc, there was free laundry, a reasonable shop with the basics, dvd loan, bbq loan, and probably loads of other things, and the staff were great fun. Ross at the Front Desk was great and will give you a great selection of DVDs if you feel like...

Thank Oscar R
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello Oscar R, Thank you for taking the time to tell us about your stay. I am glad to hear that your stay has been pleasant and the staff has been so helpful! We strive to provide our guests a comfy and inviting space to make you feel at home. We appreciate your recommendation and look forward to welcoming you...

Houston, Texas
Reviewed 16 December 2015

Stayed at this hotel back in November on business. The price was reasonable and the front desk was very accommodating. Would stay here again. Only issue is the bed was on the hard side, might be used to my TemperPedic mattress but that was the only negative.

Thank sam t
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello sam t, Thank you for your feedback. We value it and are looking at ways to improve our sleep quality here at the hotel. Glad to hear that your experience was positive otherwise. We look forward to welcoming you back anytime! Warm regards,

Reviewed 1 October 2015

Very good Candlewood Suites. The prices are very reasonable for the area. I travel every week and stay at Candlewood's all over the country. This property is among the best of the chain. Very clean with a great staff. The Candlewood Cupboard is well stocked and the exercise room has the latest equipment. Pet friendly also. I will stay here...

Thank steve375
Houston, Texas
Reviewed 1 September 2015

This hotel did some things and a bunch of other things wrong. The front desk staff were knowledgeable, helpful, and pleasant. The sheets were comfortable, as was the bed. The bedroom, kitchen, and bathroom were all clean and well stocked. The gym, pantry, and laundry facilities were satisfactory (though the gym had a bizarre and unsatisfactory collection of free-weights and...

Thank Doniel S
IHGCare, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Doniel S, Thank you for writing a review about your recent stay with us. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and amenities. It seems that we were not able to execute an exemplary hotel stay experience because of...

Hot Springs, Arkansas
Reviewed 25 August 2015

Maintenance of the grounds and building were substandard. Bed was terrible. Based on this trip I want be staying here again. Housekeeping was adequate. Room furnishing were outdated and showed considerable wear.

1Thank Ben B
IHGCare, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Ben B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the bed, housekeeping and room furnishing. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for...

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07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We completed our $1.8 Million Dollar Renovation in 2013! Check in and Check us out! At the Candlewood Suites Dallas by the Galleria, we put the amenities where they really count: in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Rates include complimentary High Speed Wireless Internet, Local Phone Calls and FREE Guest Laundry Facility. Relax in the overstuffed recliner while you enjoy a complimentary movie from our lending library on your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Pets allowed with a non refundable fee. $15.00 for the 1st night, $10.00 each additional night, not to exceed $150.00. One pet allowed per suite, must weigh less than 50 lbs. Pet agreement must be signed at check in. ... more   less 

Additional Information about Candlewood Suites Dallas-By the Galleria

Address: 13939 Noel Road, Dallas, TX 75240-7366
Region: United States > Texas > Dallas
Price Range: RM401 - RM532 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Dallas-By the Galleria 2.5*
Number of rooms: 134
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Also Known As:
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Dallas-By the Galleria staff and other travellers.
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Questions? Get answers from Candlewood Suites Dallas-By the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the one bed suites.”
mannichamp, 16 Jan 2017 | Read review
“if your not traveling alone get the better room - 2 t.v's so no fighting with your partner!!”
USAFoodsGuy, 30 Sep 2016 | Read review
“Smoking is available on 3rd floor which is awesome”
johneX5637OI, 24 May 2016 | Read review
“Do not stay here”
robertsG9023SY, 16 Feb 2016 | Read review
“bring a mattress pad”
137samt, 15 Dec 2015 | Read review
5 of 5
US$91* /night
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Prices are for 1 room, 2 adults
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