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The Adolphus

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#16 of 198 Hotels in Dallas
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The Adolphus
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2,508 Reviews from our TripAdvisor Community

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Showing 2,471: English reviews
Reviewed 14 July 2013

Great location in downtown Dallas. Absolutely beautiful lobby area and main floor. Makes you feel like you have stepped back in time. The room itself was ok. Lots of room, but it was decorated in more of a bad western motif, and very dated. Disappointing after seeing the main floor. It was still a pleasant stay, and you should stay...

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Helpful?
Thank Larry H
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Thank you for your kind compliments. Best, David

Reviewed 13 July 2013 via mobile

My husband and I spent our 16th wedding anniversary there last night! We absolutely LOVED everything about the hotel. The quaint antiquity,the beautiful elegance, the service! I'm convinced we had the best room in the house on the 14th floor on the end so we had 2 full walls of windows looking out across the city! We originally stayed to...

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1Thank Airemy
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, What a joy it is to read that we made your 16th wedding anniversary a night to remember, with elegance and style. Thank you for including us on your bucket list. All the best, David

Bozrah, Connecticut
Reviewed 13 July 2013

On a recent trip to Dallas for a wedding we stayed at the Adolphus. The rooms were elegant, the a/c was excellent and the overall feel was one of "Old world classic". The lobby and entrance were spectacular, retaining the look and feel (and it appeared that the decor, woodwork etc. had been restored to its original beauty) of an...

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Helpful?
Thank BozrahTraveller
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, We appreciate your kind compliments and high praise. Thank you for mentioning the wedding reception. The Adolphus is renowned for its catering, wedding planning, and culinary team. It is truly one of the romantic places on earth. The hotel has many different floor plans and the bathrooms vary in size. Most are far larger than the one you...

Farmersville, Texas
Reviewed 13 July 2013

This hotel is beautiful when you walk in...Grand. The rooms are huge and the bathrooms are spacious, AC works well and the rooms are comfortable enough. We took a group of students to a convention in Dallas and stayed here because the price seemed right and it was close to the convention center. The individuals I worked with for check...

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Helpful?
Thank Jennifer J
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Jennifer, Thank you for your praise and compliments. Our staff should always be gracious, kind and helpful; we apologize that you found that some were not. You can be certain that this will be addressed posthaste. We appreciate your patronage and look forward to your return. Sincerely, David

St. Louis
Reviewed 11 July 2013

We have stayed here several times, and enjoyed it before. The hotel has a great location in downtown Dallas, near many shops and restaurants, and within easy walking distance of Dealey Plaza. It is a beautiful and impressive historic hotel. However, this time our stay was marred by some minor problems. We had made and received confirmation of three rooms...

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Helpful?
Thank GreggSt_Louis
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Gregg, Please accept our apologies for your disappointing stay. This is obviously not the experience we intended for you. Rest assured, we will make it up to you. Your compliments, in spite of our flaws, are appreciated. Thank you for your balanced review. We look forward to your next visit. When your plans are in place, please email us....

Reviewed 10 July 2013

My husband and I decided to take a small trip to celebrate our anniversary. We wanted a hotel that was central to many locations. The Adolphus was only a short walk away from the Dallas Aquarium and many other places we wanted to visit. The staff was knowledgable and helpful, and the food was delicious. We will definitely be staying...

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Helpful?
Thank AshleyLoewe
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Ashley, Thank you for your kind words about your recent stay at The Adolphus. We appreciate, too, your including some helpful tips that other travelers can use. Our management and staff look forward to your next visit. With kindest regards, David

North Richland Hills, Texas
Reviewed 10 July 2013

The hotel has an old time feeling when you approach and walk in. The staff upon check in and check out were very friendly and did not make you feel as though you had to use their services to bring your luggage to your room, as we did not have a significant amount to carry. Our room was very clean...

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Helpful?
Thank Amanda V
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, How great to hear that you had a wonderful time at The Adolphus - and appreciate its gracious, thoughtful staff. This is what we want all guests to experience, to be sure. Thank you sharing the charm of The Adolphus with other travelers. We look forward to your return. Best regards, David

Flower Mound, Texas
Reviewed 10 July 2013

So we booked a Saturday night when our home AC was on the blink. We arrived knowing about the $28.00 valet fee and dragged our 4 bags inside with nobody offering to help.The person who checked us in was helpful but short and curt. We took no offense but were expecting a warmer reception. We carried our own bags to...

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Thank pesteaux
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Please accept our apologies for your disappointing stay. Rest assured, our management team will be following up on your complaints. You are kind to include some compliments. Thank you. Sincerely, David

Arlington, Texas
Reviewed 9 July 2013

My husband and I celebrated our 50th wedding anniversary with a 2 night stay at the Adolphus. The hotel is just beautiful and the staff were all very accommodating! We requested a quiet room, and the hotel provided us with that. The European decor is lovely. The lobby has a very large seating area for group gatherings. It is centrally...

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Helpful?
Thank pug50dog
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, What a pleasure it is to read that your 50th anniversary at The Adolphus created such happy memories. We hope you return often to relive them. Thank you for enthusiastic recommendation. It is an honor to have your confidence and trust. Warmest regards, David

Houston, Texas
Reviewed 8 July 2013

The Hotel is noticeably old, the rooms are clean and everything seems as good as it can be. However there was a very strange smell in the lobby area. The people at the front desk can be rude, mostly the women (don't know why). Also the valet parking was supposed to be 26 dollars, I stayed there for two days...

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Helpful?
Thank WhitHouston
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Your feedback is most appreciated. The $80.00 is simply an authorization to establish your credit at the hotel. After a few days, it will disappear from your account. Thank you for your comments. Sincerely, David

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 

Additional Information about The Adolphus

Address: 1321 Commerce Street, Dallas, TX 75202 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Price Range: RM1,102 - RM1,927 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Dallas
#13 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas
#21 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Adolphus staff and other travellers.
36 questions
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Questions? Get answers from The Adolphus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to not be on the side with the dumpsters”
 of 5 bubbles Rambron, 13 Feb 2017 | Read review
“1805. Expansive double king with the view posted. I started in 1810 - no view. Thanks for the help, Diego!”
  • View from 1805 - excellent option!
 of 5 bubbles 963kellye, 12 Feb 2017 | Read review
“Wonderful service!”
 of 5 bubbles toddandlayla, 2 Feb 2017 | Read review
“High view room option”
 of 5 bubbles JacquelynA30, 13 Jan 2017 | Read review
“Higher floors would have better views of the city.”
 of 5 bubbles birdsherry55, 3 Jan 2017 | Read review
5 of 5