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Holiday Inn Express & Suites Dallas Fair Park

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#78 of 200 Hotels in Dallas
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Holiday Inn Express & Suites Dallas Fair Park
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125 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Houston, Texas, Usa
Reviewed 3 weeks ago

I was disappointed the moment I walked into the program because I was not welcomed as a member of IHG rewards program, nor was I offered usual welcome gift. The front desk staff was lacking in ability to answer questions about the area. Also, in our room there was a very small tv and two different listings of channels neither...

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Helpful?
Thank David L
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

Thank you very much for staying with us. We are very grateful for your thorough review and we appreciate it. I am addressing the issue with the IHG Rewards Recognition and TV channel issues with the Management. Thank you for the recommendation. We hope we have the pleasure of your company again!

Reviewed 5 January 2017 via mobile

Room is great. Very clean and very comfy. Beds are awesome. Indoor pool is a plus. The only thing that could be better is breakfast. Typical microwave hotel breakfast. Staff was super friendly as well. We spent 3 nights here and would definitely return.

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Helpful?
Thank Rachel P
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

We are very happy to hear that you enjoyed your recent stay with us. We appreciate the review and we are looking forward to your next visit!!

Harlingen, Texas
Reviewed 3 January 2017 via mobile

This hotel we reserved because we usually have good luck with holiday inn Express and also because it was close to the botanical gardens. It is in a very shady part of town. Our stay was fine, we didn't have any troubles but the area is not nice.

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Helpful?
Thank Shannon2235
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

Thanks for the review. Yes, this is a diverse neighborhood and unfortunately not all the homes mirror the alluring private residences that are just up the street next to the lake and Arboretum. Dallas is definitely a municipality of several distinct sections and contrasting precincts and we regret that you found it "shady". We appreciate your feedback.

Portage, Michigan
Reviewed 31 December 2016 via mobile

We stay at Holiday Inn Express 90% of the time. This hotel made me question whether we should continue that practice. Our room was not only our dated, but not clean. Breakfast was almost inedible. The bagels and English muffins were hard as a rock, and the sausage smelled as if it was spoiled. Gross!

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Helpful?
Thank Erika S
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

Thank you so much for your feedback. I am happy to say that we are getting a full remodel this year and we can;t wait for you to see it. I appreciate your notes on the breakfast and I am eager to address it right away. We appreciate you so much.

Tynong, Australia
Reviewed 20 December 2016

Used Hotwire to book this hotel and were happy with our choice. Had a spa and quick dip. Spa was deliciously hot!! No issues with any aspect of the room and facilities. It suited us quite nicely for our 2 night stay in Dallas.

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Helpful?
Thank Nicole W
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

We are so happy to hear that you were pleased with the hotel. Thank you so much for choosing us and thank you again for the review. We hope we have the opportunity to see you again real soon!

New Rochelle, New York
Reviewed 25 November 2016

The hotel itself is quite nice. Our room was updated and well kept so we didn't have any issues with that. The rooms are large and the free wi-fi worked well for us.The common areas were clean and well kept. The free breakfast was good, eggs, sausage toast, pancakes, cereal, oatmeal, fruit, and a few other items to choose from....

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Helpful?
Thank travelelingJohn
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

We would like to thank you for your recent stay. We appreciate your feedback. We rely on that insight from the valued guests' experience to assist us in our goal to provide a quality customer service oriented retreat for our guests. Your remarks are taken very seriously and we appreciate that we have this opportunity to make the necessary adjustments...

Owensboro, Kentucky
Reviewed 31 July 2016 via mobile

Stayed here while in Dallas for a wedding. Nice location, VERY friendly staff. Close to everything we needed to go to. Only downside was our room was dated. It needed either a deep cleaning or carpet replacement. Bed was fine. Bathroom clean. Will stay again if in Dallas, but will request more updated room. Staff 5 stars!

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Helpful?
Thank 2010RAV
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

Thank you so much for the great review,. We are very happy to know that you like the location and that our staff was very friendly. We hope that you will be very pleased with the refreshed look that we will be getting soon. We are talking about brand new carpet and colors and furniture. We hoped to have had...

Tampa, Florida
Reviewed 27 July 2016

The only reason I gave this hotel 2 stars is because the staff are super friendly. The establishment itself will not be getting my business again. The rooms are dated, stained, and need some general TLC. The toilet plumbing is busted and continues to “self-flush” which wakes you up, there are stains all over the floor and walls, the tile...

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Helpful?
Thank Ophelia C
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

Thank you so much for sharing your feedback, we appreciate every word. Thank fully we are set to get a refreshed new look starting from the carpets all the way to new furnishings. We hope to have had this done earlier in the year but consistent high occupancy has made it a bit tough. We are grateful for all the...

Reviewed 26 July 2016 via mobile

We booked here because they offered a 2 room suite and we thought that work work best for our family. There was a mixup somehow and our reservation was for a queen suite with two beds, but all in one room. The room we wanted wasn't available, so they made it worth our while to stay put. Overall it was...

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Helpful?
Thank Corrie P
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

We appreciate your feedback and we are delighted that you still had a good experience. That is so important to us. We actually hope to begin some renovations soon. We have had so many high occupancy dates and we are grateful, we just need to find a slow period as to not turn away so many valued guests such as...

Springtown, Texas
Reviewed 18 July 2016

We chose this hotel for the proximity of Gexa Energy Pavilion. Check in as not as smooth as predicted, however, after an hour wait, we finally had a clean room. (The place was sold out the night before). Immediately around the hotel are several places to eat and shop. The room was clean and very comfortable. The staff was right...

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Helpful?
Thank Joe G
James N, Director of Sales at Holiday Inn Express & Suites Dallas Fair Park, responded to this review

Thank you so much for your review and thank you again for being so patient at check in. We are very happy to hear that your stay was enjoyable and we appreciate you sharing your experience with us and other future travelers. We look forward to seeing you again!!

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
* Update:Our Fitness Center will be closed from June 15 to June 22, 2016 as we refurbish the room and update our exercise equipment. We apologize for this inconvenience as we anxiously anticipate the new look. We are delighted to have this opportunity to enhance the quality of the guest experience . Our business and leisure travelers alike will love the added value and appreciate the refreshed appearance. Thank you for your time and your loyalty to the IHG brand! Holiday Inn Express & Suites Dallas Fair Park is conveniently located off I-30 7 miles east of Downtown Dallas. Our guests will experience quality accommodations and amenities including a full hot breakfast served daily, free WiFi, an indoor pool/hot tub, business center and fitness room. While you are here, experience Fair Park (Texas State Fair), Gexa Energy Pavilion,The Kay Bailey Hutchinson Convention Center, American Airlines Center, Cowboys Stadium (Dallas Cowboys). We are certain that your stay in Dallas, Texas will be a pleasant experience so saddle up and Stay Smart! ... more   less 

Additional Information about Holiday Inn Express & Suites Dallas Fair Park

Address: 8703 E R L Thornton Fwy, Dallas, TX 75228-7113
Region: United States > Texas > Dallas
Price Range: RM468 - RM711 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Dallas Fair Park 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express Dallas East Hotel Dallas
Hotel Style:
#33 Family Hotel in Dallas
#58 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Dallas Fair Park staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Dallas Fair Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the first floor”
 of 5 bubbles I9693IRdavidl, 6 Mar 2017 | Read review
“Rooms on higher floors quieter.”
 of 5 bubbles POLLYANNA57, 29 Apr 2016 | Read review
“The building next door has all kinds of items for sale. Be sure to check it out first.”
 of 5 bubbles roseb708, 25 Feb 2016 | Read review
“Upgrade to a suite, it's worth it!”
 of 5 bubbles GregsAddiction, 9 Jan 2016 | Read review
“Choose upper floors for a quiet morning and better room condition.”
 of 5 bubbles jsmyther, 7 Oct 2015 | Read review
5 of 5