We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 207 hotels in Dallas

Holiday Inn Express Hotel & Suites Dallas West

117 reviews
#105 of 207 Hotels in Dallas
Save
Traveller (11)
Room & Suite (26)
Dining (4)
Overview
  • Excellent53%
  • Very good26%
  • Average13%
  • Poor3%
  • Terrible5%
Travellers talk about
“hi express”(2 reviews)
“pull out couch”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Dallas West
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (117)Write a Review
Filter reviews
113 results
Traveller rating
56
31
15
4
7
Traveller type
Time of year
LanguageEnglish
More languages
56
31
15
4
7
Show reviews that mention
All reviewshi expressroom was spaciouspull out couchgreat hotelworking orderdefinitely stay here againa great stayair conditionerconvenient locationwalmartdowntownhiehousekeepingsinkconcert
FilterEnglish
Updating list...
1 - 5 of 113 reviews
A TripAdvisor Member
1
Reviewed 18 October 2017 via mobile

Showed up with my confirmation number from hotels.com and the clerk came out eating (a Big Mac or something) and ask for my name then said we don’t have a room for you. What? I have a confirmation? Sorry we don’t have a room for...More

Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas WestResponded 1 November 2017

Hello Valued Guest, Thank you for leaving a review. I am very sorry that your reservation and the level of service you received left a bad impression of our property. Your comments are highly valuable to us and will assist us in our continuous efforts...More

Hotel's Favourite
Reviewed 13 September 2017

I travel to Dallas several times each year and I am never disappointed with the staff at Holiday Inn - Dallas West! The room is clean, the towels are clean smelling, and the breakfast and coffee hit the spot every morning.

Thank haagar2017
Reviewed 25 September 2017 via mobile

It is a good hotel with excellent location, with near convenient stores and restaurants, near highway and near Dallas downtown. Didn't like the housekeeping support, asked about how to turn of the air conditioner and just move her shoulder and mouth. Had to call Sonia...More

Thank Kurt W
Reviewed 12 July 2017 via mobile

This is the hotel that I meet my mom and sister at every few months. My brother lives right down the street. I live in midland and my mom and sister come from Oklahoma. The hotel is always great. Very clean, large rooms and a...More

Thank 00sandie
Response from Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas WestResponded 19 July 2017

Hello 00sandie, Thank you for your wonderful 4 star review regarding your stay with us at our property. We appreciate that you are able to come back to visit us every couple of months to visit your family in the area. We appreciate the positive...More

Reviewed 16 May 2017 via mobile

Was charged a 250$ smoking fee for no reason.... nothing was smoked in the room.... yes i rolled a joint and thru the stem in the trash, they said the room couldn't be rented for 2 days due to aroma, yet when called and rang...More

Thank markb0324
Response from Gerry T, General Manager at Holiday Inn Express Hotel & Suites Dallas WestResponded 17 May 2017

Hello Markb0324, Again, I sincerely apologize for the inconvenience that you had to endure while staying at our property. As you stated, the issues with the sink not draining correctly will be resolved. As far as your inconvenience with the sink draining, we have already...More

View more reviews
PreviousNext
12345623
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Restaurant
Tennis Court
Details
Price range
US$99 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (11)
Room & Suite (26)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
craigers13
12 November 2015|
Answer
Response from Gerry T | Property representative |
From our property, Make a right turn onto North Cockrell Hill Road and make a left onto I-30. Take I 30 heading West towards Arlington. Take the North Wet N Wild Way Exit and then proceed to AT&T Way to Legends Way and there... More
0
Votes
Room Tips
"Our room was on 3rd floor and very accessible to stairs and elevator"
Read review
"Street noise was not an issue facing the front of the building so it's likely not ever a problem."
Read review
"We were on the fourth floor. It was very quiet up there."
Read review
"King suites are perfect for a couple, just the right size. They have a couch, microwave, and mini fridge."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite