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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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585 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Houston, Texas
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 days ago NEW

Cute hotel that is more like a boutique hotel than one of a chain. Staff very friendly, good breakfast buffet, nice lobby. Valet parking very expensive tho - and there is no other option. Room was certainly adequate but could have been cleaner. One of the beds in Rm 524 needs a new mattress - so worn there was a... More 

Helpful?
Thank MissMatilda
Hendersonville, United States
1 review
Reviewed 6 days ago NEW

The hotel rooms are outdated and not very clean. The restaurant service was terrible both times we ate there, and when I expressed my concerns the front desk attendant's response was that they would let the manager know.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank wendygI1768TR
Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 week ago

Our stay was amazing from check in to check-out!!! Everybody was extremely nice and helpful including the valet. Any request we made was fulfilled immediately. The room service was delicious. My picky 2 year enjoyed the cuisine as well. We will definitely stay there again!!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Crystal G
Arlington, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I did not like the $26 dollar a night Valet charge. The hotel staff was friendly but like some other guests my key kept not working and I had to go to the front desk 3 times to change it out. I went to the Starbucks downstairs at 9:30a.m. and they had already sold out of all the pastries there... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Melissa J
Marietta, Georgia
1 review
Reviewed 1 week ago

I love to stay at Park Cities Hilton and would highly recommend it to anyone. The rooms are always clean and spacious. Check-in is efficient and easy. The restaurant is delicious and the stuff is friendly and helpful!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank dancerdawn5
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your comments about your stay at our hotel. Our goal is to meet all of our guest’s expectations. It is a pleasure to know that our staff members have fulfilled their goal. Look forward for future stays. More 

Gaithersburg, Maryland
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

I stayed at this location on a business trip. The rate was low compared to other hotels in the area, so I was nervous. I was pleasantly surprised at the open modern lobby entrance, the friendly staff, and well appointed rooms. I took advantage of room service with breakfast in my room while I worked and prepared for an early... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mitmee
Cottage Grove, Wisconsin
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Nice hotel but mandatory valet parking is a pain. "Complimentry WIFI" as listed on home page is misleading. True in the lobby but a "pay for" in rooms. My room on executive level had a very loose toilet seat and the shower handle was about to fall off. Mentioned to desk-nothing fixed when I left 3 days later. New building... More 

Helpful?
1 Thank Robert D
Fort Smith, Arkansas
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Generally a good well located place to stay- fits my agenda. Clean n the staff is usually nice. Construction is going on across the street but not a problem noise wise. Valet guys work really hard n stay nice 😀

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank onthego86
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Ann and her staff were awesome! We had a wonderful time and stay at this hotel. We had a 50th birthday celebration for my uncle and our family loved the facility and the great customer service we received. The ballroom was perfect for our party of 64 guests.

Helpful?
Thank FreddiesWifey
Miramar Beach, Florida
1 review
Reviewed 3 weeks ago

The help at the hotel was 5 star. I was very pleased and would definitely recommend.The staff in the bar was amazing as were all the very busy valets. I will definitely go back when I visit my family. That location was very convienient to all activities.

Helpful?
Thank peggyhayes3604

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Lane, Dallas, TX 75225
Region: United States > Texas > Dallas
Price Range: RM549 - RM1,223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Hotels.com, Booking.com, Expedia, Odigeo, Priceline, Travelocity and Jetsetter so you can book your Hilton Dallas Park Cities reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas Park Cities staff and other travellers.
3 questions
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See all questions (3)

Questions? Get answers from Hilton Dallas Park Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room oppisite the building construction. Executive floor is no big deal”
 of 5 bubbles N4773RJrobertd, 16 Nov 2016 | Read review
“Examine the room before unpacking your bags...”
  • scum-line was present before taking a shower!
 of 5 bubbles UHCougar82, 26 Oct 2016 | Read review
“Upper floor rooms. Lots of construction going on around the Hotel, so ask about room away from that.”
 of 5 bubbles 340MichaelW, 19 Sep 2016 | Read review
“Ask for what you want”
 of 5 bubbles S7876WJchrisp, 16 Jun 2016 | Read review
“Rooms away from the elevator might be better.”
 of 5 bubbles RDNelson, 25 May 2016 | Read review
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