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BEST WESTERN PLUS Dallas Hotel & Conference Center

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BEST WESTERN PLUS Dallas Hotel & Conference Center
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213 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Dallas Hotel & Conference Center
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Showing 199: English reviews
California
Reviewed 27 October 2016

Very friendly staff, rooms are nice, clean and the location is convenient. There is a restaurant within walking distance (Masai) that has delicious food at reasonable prices. Would definitely stay here again when in town.

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Helpful?
Thank luv2travelkw
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thank you.I sincerely appreciate you like friendly staff,nice & clean rooms,location,price. Again, I really appreciate your comments and hope you’ll be a frequent guest at our property in the future. Sincerely, Hotel Manager

austin
Reviewed 26 October 2016

Can you believe that the clerk at check in said "o" we can't do where you requested, I will upgrade you to president's room. It was floor 6 had no aircondioning in the hall. Room was the smallest King room I have ever stayed in. No place to plug coffee in, ECT ECT> Many ways the hotel is excellent, They...

Review collected in partnership with Best Western
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Helpful?
Thank steve555Austin
bwplusdallashotel, webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. We have taken note of these comments and will monitor the situation to...

Edinburgh, United Kingdom
Reviewed 23 October 2016 via mobile

Bit out of the way from the hustle and bustle of downtown Dallas. I found it a struggle to navigate without a car. I got a supershuttle to and from the airport and used uber/lyft to get around. Hotel is clean and comfortable. The room had a large comfortable bed, a fridge that didnt work and a microwave that was...

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Helpful?
Thank Running_Epilogue
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity...

PRETORIA
Reviewed 18 October 2016

Although this hotel is a bit of a distance from Dallas, it is clean comfortable and the free breakfast is excellent. The shuttle service to the station made it easy to get around, although it can be improved by changing the radius to 10km from the hotel and not the 5km offered. The staff were also clueless about the bus...

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Helpful?
Thank MBALIM
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better – especially the breakfast! Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than...

Killeen, United States
Reviewed 17 October 2016

the smell in room 341 is that of foul water, or maybe someone died in that room. not sure- kept me up all night and we wont be using that hotel, or the chain anymore. the staff had to know about this issue, but it seems that there are no steps taken to resolve this. they are happy to take...

Review collected in partnership with Best Western
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Helpful?
Thank Nicole B
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Houston, Texas
Reviewed 16 October 2016 via mobile

There was a motorcycle event going on this weekend, so there was motorcycle noise, loud voices and pot smoking going on all weekend. ALL WEEKEND. Other than that, no bath counter space, tub didn't drain well, bed hard and air conditioner did not function properly. Room was clean and staff was nice. Dwayne was very sweet and Jeff was stressed....

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Helpful?
Thank ssbrowne
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for commenting about our great front desk service and comfortable rooms. I apologize for any maintenance issues that weren’t properly addressed. We’re working to improve all aspects of the hotel and sincerely hope you will reconsider and give us another chance to satisfy you. Sincerely, Hotel Manager

Indian Rocks Beach, Florida
Reviewed 16 October 2016

I was not sure about the location when I parked, but was completely sold when I got to the lobby. The clerk was very accommodating and the room was beautiful--freshly remodeled and very comfort able. The breakfast was very good and all in all the stay was great.

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Helpful?
Thank Saxchief
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thank you so much for your kind words about our friendly hotel here in beautiful Dallas City. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you...

Tulsa, Oklahoma
Reviewed 12 October 2016

The hotel is very nice, probably the best Best western plus we've stayed at. Has nice decor and lounge area, design, and rooms are nice and clean. The breakfast is very good. The only complaint I would mention is the rooms are small, no extra room to move around in, or for the kids. Otherwise a nice place to stay....

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Helpful?
Thank Doug J
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Sherman, Texas
Reviewed 8 October 2016

The bed was so hard I did not sleep at all. I told the clerk at check out and his response was "You didn't like our new beds?" Then he asked "well how did your husband sleep?" With a smirk on his face and heavy attitude. I called the manager to discuss the problem and being over charged and never...

Review collected in partnership with Best Western
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Helpful?
Thank markjenkerr
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and clearly let you down in this case. I hope you will forgive these lapses and try us again in the future to see how we normally do business. We very much value your business and apologize to...

Norman, Oklahoma
Reviewed 8 October 2016 via mobile

Reservation made via United Mileage Plus Reward's agent HotelBeds booking number 3545735. When we arrived(8ish in the PM) the front desk system did not show our reservation, so being a third party type booking we(both front desk and I) had to call into the HotelBeds Emergency line (waited for 50+ minutes) BW Plus Front desk staff and manager ( Thank...

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Helpful?
Thank JajaLalaMimiEE
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind words about our great hotel and exceptionally pleasant staff. We take real pride in our facilities and in our employees. I’m very pleased to hear that you would stay with us again, and I hope you have the opportunity to do that very soon. Serving guests is our purpose for existing and is something...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
ALL NEW Best Western PLUS Dallas Hotel and Conference Center is conveniently located minutes from upscale shopping at the nearby Galleria Mall and a variety of dining choices at "Restaurant Row." Downtown and all the sights are a short drive from this cozy hotel. Enjoy a hearty HOT breakfast at the Garden Cafe, refresh in the outdoor swimming pool, stay fit at the exercise facility, and unwind in our well-stocked Lobby Lounge. Whether traveling on business or pleasure, Best Western PLUS Dallas Hotel and Conference Center will meet all of your needs. ... more   less 

Additional Information about BEST WESTERN PLUS Dallas Hotel & Conference Center

Address: 8051 LBJ Fwy, Dallas, TX 75251
Region: United States > Texas > Dallas
Price Range: RM406 - RM593 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Dallas Hotel & Conference Center 3.5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Priceline, Hotels.com and HotelsforEveryone so you can book your BEST WESTERN PLUS Dallas Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Dallas Hotel Dallas
Best Western Plus Dallas Hotel And Conference Center
Best Western Dallas Hotel
Dallas Wyndham
Hotel Style:
#11 Best Value Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and other travellers.
8 questions
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College Station, Texas
4 months ago
Aurora, Colorado
3 months ago

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Questions? Get answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all floors should be good because of what I experienced on the first floor.”
 of 5 bubbles asorlogistics, 16 Feb 2017 | Read review
“Book early.”
 of 5 bubbles 748jonl, 18 Jan 2017 | Read review
“If on the first floor, get an inside room.”
 of 5 bubbles sherrietoliver, 17 Jan 2017 | Read review
“Never Ground level”
 of 5 bubbles aminalizadeh, 2 Oct 2016 | Read review
“The 2nd floor doesn't have an ice machine. Floor 3 seems like the smokers floor.”
 of 5 bubbles Massawuhyum, 16 Jun 2016 | Read review
5 of 5