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Hilton Garden Inn Dallas / Market Center

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#18 of 197 Hotels in Dallas
Certificate of Excellence
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Hilton Garden Inn Dallas \/ Market Center
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700 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Dallas / Market Center
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Showing 687: English reviews
Memphis, Tennessee
Reviewed 26 July 2016 via mobile

While it's been since March 2016 since I have been to the HGI Dallas Market Center, but the hotel still provides an excellent atmosphere for a stay. This review covers two separate stays during July 2016, but Derrick was working the front desk both times I checked in and recognized me, my Diamond status, and welcomed me back. Jorge was...

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Helpful?
1Thank NovackTravelGuy
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear NovackTravelGuy- We appreciate the great review. I will share your compliments of Derrick and Jorge with them and the rest of the team. Thank you for your loyalty; We look forward to seeing you again next month.

Mobile, Alabama
Reviewed 25 July 2016

My brothers and I really enjoyed this property. The pool spa and fitness center was open and very clean during the duration of our stay. The rooms were large clean and spacious. The restaurant in the hotel was nice to have and had reasonable prices for breakfast and dinner.The staff was great but Mrs Pamella customer service skills were exceptional!...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank markj1234567
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear markj1234567- Thanks for the great review! I'm glad you and your brothers had such a good time here. And yes, Pamella is a jewel indeed! I will be sure to share with the whole team.

SoCal
Reviewed 22 July 2016

This hotel is located very conveniently directly off of the highway, close enough to downtown while still being affordable. We stayed one night and had a decent stay. The lobby and public areas are well accommodated and look like maybe they have been recently remodeled. Our room, however, could have used some updating, especially the bathroom. The tub and tile...

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Helpful?
Thank familyof4SoCal
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear familyof4SoCal- Thank you for taking the time to write a review. I'm glad to read you liked the hotel but I'm sorry the bed and A/C were not satisfactory. Our team was glad to have you and we hope to have another chance when you visit again. Thanks for staying with us!

Concord, California
Reviewed 21 July 2016

Close to the hotel, downtown everything. We used Uber to get around and had no issues with it. Great comfortable hotel with helpful staff. I had never been to Dallas before and if I go back I will stay at this hotel

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marksR3817WS
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear marksR3817WS- Sounds like you had a great visit to Dallas! It's such a fun city to explore and I'm glad you got the chance. Thank you for sharing. You're always welcome back here!

Dallas, United States
Reviewed 17 July 2016

The hotel staff and hotel was great. The restaurant is only open for breakfast and dinner and the food was good. The staff was friendly and smiling all the time. I love the shuttle service. The room was very spacious, clean and comfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Marilyn P
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Marilyn P- We appreciate your compliments. Thank you for taking the time to share and for your business. Please come see us again soon!

Dallas, Texas
Reviewed 13 July 2016

Nice clean spacious room. Will definitely be back and recommend to others. Didn't use room service but did enjoy the complimentary breakfast. All the waffles you can eat while hooked up to free wifi!! What more could you all for??!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nashandra W
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Nashandra W- I couldn't agree more! We aim to please and I'm glad we were successful. Thank you for taking the time to post a review. Please come stay with us again soon!

San Antonio, Texas
Reviewed 12 July 2016

The hotel room was large and well appointed. Mother in room Kuerig was a wonderful touch. Lobby area was welcoming. Restaurant was good. Staff were very accommodating. Overall this was a wonderful stay!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Richard T
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Richard T- I'm glad to read you had such a good experience. Thank you for sharing and for your business. We'd love to have you back again soon.

Boston, MA
Reviewed 11 July 2016

Large rooms, great service, enjoyed our stay in this hotel in Dallas. Breakfast was not included in my room price, so we had to pay for it separately. They also have laundry on site, which was convenient, however, for a hotel this size, more than two washers/dryers would have been nice.

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Helpful?
Thank rakushka
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear rakushka- Thank you for your review. We appreciate your taking the time. Next time you're in Dallas we'd love to take care of you again.

Reviewed 10 July 2016

I recently stayed here for a business trip and had meetings in their ballroom.The rooms were very nice and looked as if they had recently been renovated. The front desk staff was warm and inviting, especially Jorge. They were more than willing to accommodate any of my needs. Thank you for your warm hospitality, I hope to be back again...

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Helpful?
Thank Carrie A
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Carrie A- Thank you for the wonderful compliments. Indeed our rooms just completed a full renovation and are beautiful. Our team was happy to take care of you and, yes, please come back soon!

Reviewed 7 July 2016

Nice hotel with a very useful shuttle, BUT: the housekeeping service was nonexistent, despite frequent requests for service. Given large windows of time to do the service, they still failed to come in and empty garbage, etc. We stayed four nights and never had maid service during that time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 15marciap
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear 15marciap- Please accept my apology for the lack of housekeeping service. Our housekeepers typically receive warm reviews so I'm disappointed we didn't succeed keeping you satisfied. We stand by our Promise and I want to make this right. Please contact me at david.weston@Hilton.com and I will take care of you. Again, I'm sorry for the experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set blocks from freeway access to downtown Dallas, this Dallas Market Center hotel puts you at the heart of the Metroplex. Work in our complimentary 24-hour business center or from your room with complimentary WiFi access. Choose your favorites at the Garden Grille's cooked-to-order breakfast. Wind down with a beer in the Pavilion Lounge, and use your in-room microwave to make snacks from the 24-hour Pavilion Pantry. Our hotel also provides a modern fitness center and refreshing outdoor pool. Host Dallas meetings for 3-300 on the doorstep of Dallas corporations such as IBM and Bank of America. Settle into our guest rooms featuring a microwave, refrigerator and complimentary HBO provide the comforts of home. Stay connected at the large desk or from the comfort of your bed, with complimentary WiFi access. Complimentary airport transportation to/from Dallas Love Field. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Market Center

Address: 2325 N Stemmons Freeway, Dallas, TX 75207
Region: United States > Texas > Dallas
Price Range: RM476 - RM1,410 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Market Center 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas/Market Hotel Dallas
Dallas Hilton Garden Inn
Hilton Dallas
Hotel Style:
#35 Family Hotel in Dallas
#35 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas / Market Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Dallas / Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End room with air on made for perfect sleeping”
 of 5 bubbles theumer7, 21 Jan 2017 | Read review
“Ask for a room on the other side of the hotel from the free way.”
 of 5 bubbles lindaabc, 14 Jan 2017 | Read review
“face the back of the hotel otherwise the front faces the highway”
 of 5 bubbles BigNaughty, 24 Oct 2016 | Read review
“Was on the 2nd floor on an end. Except for the AC, it was a quiet stay.”
 of 5 bubbles donaldmE8440EF, 22 Sep 2016 | Read review
“higher floors were quiet, but then elevator stopped at almost every floor!”
 of 5 bubbles Ingridnoelrogelio, 22 Aug 2016 | Read review
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