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Dallas Marriott City Center

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#35 of 200 Hotels in Dallas
Certificate of Excellence
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471 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Denver, Colorado
Reviewed 1 week ago

I stayed at the Marriott City Center and was blown away by their outstanding service. Glenda and her group made sure I had a compelling experience from the time I arrived at the hotel and continued to check up on me through the entire trip. They are definitely building a loyal customer. The only negative comment i have is that...

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Helpful?
Thank Jedburgh25
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear Jedburgh25, Greetings from Dallas! It was a treat to find your review today and we are delighted to read that our Marriott Hosts have won your heart. We hope that you have found a new home-away-from-home for future visits to Dallas and when you next arrive, please let us know of your preference to be a bit further away...

Boston
Reviewed 3 weeks ago

I was in Dallas with some colleagues for business recently and stayed in the Dallas Marriott City Center. I was greeted immediately and checked into the hotel for my one night's stay. The room was fine, however, the bathroom sink hadn't been cleaned - it looked like someone had shaved their cat in it! But it was late, so I...

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Helpful?
Thank mshura
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear mshura, Greetings from Dallas. We hope this finds you well and we thank you for sharing your review. We are thrilled to read that you were so impressed by the views of our oversized Concierge Lounge and while you were with us for just a brief one-night stay, we are elated that you had the opportunity to enjoy the...

New York
Reviewed 4 weeks ago

Stayed at the Marriott City Center for 5 days at the beginning of November. Our room was extremely clean and neat on the 14th floor. It was also very quiet. During our stay the World Series was in its last two games. So both nights we found a nice spot at the bar and had an upclose view of a...

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Helpful?
Thank duxy
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear duxy, It was a pleasure to welcome you and yours to Dallas and we are thrilled that your visit was long enough so that you could thoroughly enjoy all that the area has to offer, from your tour of Fort Worth to some amazing meals in a city that is known for its culinary delights. Our Concierge Lounge boasts...

Roslyn Heights, New York
Reviewed 3 November 2016 via mobile

From check in to check out this hotel impressed with a very solicitous staff and great, cherry service. They were unfailingly helpful and went the extra mile to help. When I encountered a problem in HR business center, Charles Craft on the front desk was able to sort it out for me in minutes. The room was wonderful, clean and...

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Helpful?
Thank audtiernan
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear audtiernan, We hope this finds you well in New York and with any luck, we will see you back in Dallas one day soon. We appreciate the magnificent review, and we are elated that Charles was able to jump to the rescue and assist you with your needs in the Business Center. He is truly a gem, one of...

Oklahoma City, Oklahoma
Reviewed 29 October 2016 via mobile

Overall, the hotel was great and so was my stay. I felt inclined to leave a review based upon my experience with Jim with Concierge. He was so friendly and full of suggestions for my friends and I. GREAT customer service and overall a great guy! You are lucky to have someone like him on your team! Loved the location...

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Helpful?
Thank sec1991
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear sec1991, It was a pleasure to welcome you to Dallas and we thank you for sharing your magnificent review. While guests often rave about our rooms, Club Lounge and location, we are always thrilled to learn when it is our Marriott Hosts and the greater team who have made such a favorable impression. We are elated to learn that...

Minneapolis, Minnesota
Reviewed 19 October 2016

Hotel was very nice. Very expensive. For the price they should have some breakfast or happy hour special. There are a lot of business class people. I went the connecting mall on the way back to my room. Only two places were open. I ended up taking a taxi to a restaurant. The hotel food was way to expensive for...

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Helpful?
Thank melanieroeske
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear melanieroeske, It was a pleasure for us to welcome you to Dallas and we thank you for taking the time to share your review. We are thrilled that you were impressed with the design and quality of our hotel and trust that our Marriott Hosts made you feel perfectly at home. We apologize if the late hour resulted in...

Rockwall, Texas
Reviewed 17 October 2016

View this List of Awesome Services By: Marriott City Center 1. Full Breakfast served daily in the Executive Lounge. (The Hostess is Awesome) 2. Full Dinner served daily in the Executive Lounge. (The Hostess is OMG Great) 3. Onsite Workout facility with very accommodating equipment. (Clean and Fresh) 4. Valet Service greets you with a smile and bottled water if...

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Helpful?
1Thank kidsretreat2010
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear kidsretreat2010, What a wonderful story! It was treat to find your detailed review and we are just thrilled to learn that so many of our Marriott Hosts made such a favorable impression on your visit. You have mentioned many of our colleagues by name, and we can’t help but agree that each of these individuals find unique ways to...

Louisville, KY
Reviewed 11 October 2016 via mobile

I am a huge fan of Marriott hotels. This Hotel does not in anyway represent the Marriott Brand. Upgraded to Concierge Floor, advised 2 Queens or King. Two doubles ... Cold shower in the morning, after very long day. No Valet to be found on 1 AM arrival. Noisy hotel, room very sub-par. As always very friendly staff but well...

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Helpful?
Thank BuddyDumeyer
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear BuddyDumeyer, We are always thrilled to hear from our long-time Marriott guests and we are delighted that you were able to join us on your recent visit to Dallas. Your kind comments regarding our Hosts is certainly appreciated and has been passed along to them, resulting in a spirit of pride amongst the team. We apologize if our Valet...

Oklahoma
Reviewed 11 October 2016

OU/Texas weekend. Checked in Friday around 6 p.m. This hotel is located right by the Dallas Bus Station. Picture that atmosphere. There is no parking so the $30 per day valet is your only option. I guess there might be a $30 per day lot somewhere, but not convenient. So once you are in, you are trapped. They've got you...

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Helpful?
Thank OklahomaTravalot
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear OklahomaTravalot, Based on your profile name, we assume you might be Oklahoma fans and with that said, we hope you enjoyed the game on Saturday and we trust that you were pleased with the outcome. We were thrilled to welcome you for your winning stay and we thank you for sharing your feedback. We are delighted to read that...

Reviewed 8 October 2016 via mobile

Glenda was so helpful with my unique accommodation request. She truly went above and beyond to assist us. I will recommend this hotel to all of my colleagues and friends because of the exceptional service. Thank you so much Glenda!

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Helpful?
1Thank Jeremy S
Management_Team_365, General Manager at Dallas Marriott City Center, responded to this review

Dear Jeremy S, We always love it when our guests share recommendations and we appreciate yours as well as your wonderful review. It was a pleasure to welcome you and yours to Dallas and we are thrilled to read that Glenda took such great care of you. We hope we can serve as your home-away-from-home for future visits to the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Dallas Marriott City Center is a gorgeous Downtown Dallas hotel offering luxurious accommodations and an ideal location in the vibrant Arts District. Enjoy world-class entertainment, fine dining and exclusive shopping at Neiman Marcus’ flagship store. Visitors will appreciate our location near the Nasher Sculpture Center, Plaza of the Americas and Petroleum Club. Back at the hotel, guests are treated to eye popping views of the Downtown skyline, and can experience the radiant energy of our well appointed guestrooms. We are equipped for weddings and events with 14 meeting rooms, including the Plaza Ballroom and the Atrium which offers a soaring 15-story space. ... more   less 

Additional Information about Dallas Marriott City Center

Address: 650 N Pearl St, Dallas, TX 75201-2818
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: RM856 - RM1,623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas Marriott City Center 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Dallas Marriott City Hotel Dallas
Westin Hotel Dallas
Westin Hotel City Center
Westin Dallas
Dallas Westin
Hotel Style:
#22 Luxury Hotel in Dallas
#29 Business Hotel in Dallas
#33 Romantic Hotel in Dallas
#40 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Dallas Marriott City Center staff and other travellers.
4 questions
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4 months ago
Boston, Massachusetts
8 months ago
Washington, United States
over a year ago

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Questions? Get answers from Dallas Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view”
 of 5 bubbles Jedburgh25, 1 Dec 2016 | Read review
“Rooms on the higher floors are typically quieter.”
 of 5 bubbles kidsretreat2010, 17 Oct 2016 | Read review
“Top floors, city view”
 of 5 bubbles michaeljF8526SY, 29 Aug 2016 | Read review
“Rooms facing the atrium (not the street) are quieter.”
 of 5 bubbles ErvinP_13, 25 Aug 2016 | Read review
“Atrium side was quiet.”
 of 5 bubbles marieSuburbanChicago, 6 Jul 2016 | Read review
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