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The Fairmont Dallas

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#16 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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1,755 Reviews from our TripAdvisor Community

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Showing 1,703: English reviews
Reviewed 2 days ago NEWvia mobile

Business in Dallas so made my usual stop at the Fairmont. It is consistently a great experience. Close to Uptown, Klyde Warren Park, and lots of other fun things to do!! Always clean and the staff is always very helpful. Try the gold level rooms when you are there.

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Helpful?
Thank Wires71
Southaven
Reviewed 1 week ago

Food in restaurant was good, and great room service. At time of reservation - offered that I am eligible for a room upgrade on check-in. When arrive, they inform me the hotel is booked up, and no upgrade can be awarded. Would have been better to not have offered that in the first place.A disappointing start to the encounter. Bed...

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Helpful?
Thank timothywB9590DK
Seminole, Oklahoma
Reviewed 1 week ago

We wanted a place close to the 6th Floor Museum and Perot Museum. First time to stay here and we loved it . 21st Floor suites are very large. Not cramped at all - loved the view and the staff rated A+ --- will for sure stay here again -

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Helpful?
Thank Keturah D
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We appreciate you taking the time to let others know about your experience, and we look forward to you staying with us again. We hope you enjoyed the 6th Floor and Perot museum!

Las Vegas, Nevada
Reviewed 2 weeks ago via mobile

I'll admit, I had never heard of the Fairmont Hotel line, and after staying in one, I wish I had. I travel for business at least twice a year and stayed there last January for a convention. From the moment we checked in to the Fairmont, we were greeted with glasses of wine and cheese by the hotel's head chef!...

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Helpful?
1Thank Brian M
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Wow! Thank you so much for your kind review! We are so pleased that you felt welcomed and enjoyed your stay with us including our restaurant the Pyramid. So glad that we were your first impression the Fairmont brand. We hope you'll stay with us again very soon!

Oklahoma City, Oklahoma
Reviewed 2 weeks ago

Wonderful and attentive staff. Super clean and quiet rooms. We had an excellent stay and were treated like royalty from check in to check out. Absolutely Fantastic experience. Will definitely stay there again.

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Helpful?
Thank 384svens
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for taking time to review our property. We're so pleased that you had a fantastic experience with us. We look forward to having you stay with us again soon!

San Diego
Reviewed 2 weeks ago

The staff is exceptional, even by expected Fairmont standards. A very pleasurable stay. We availed ourselves of room service, the fitness center, Dakota's restaurant, the limousine service, and all staff were professional, attentive, and efficient.

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Helpful?
Thank tomsB3859BI
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for staying with us and taking the time to submit a review. We are so pleased that you enjoyed your stay and all of our services. We look forward to having you stay with us again soon!

Charleston, West Virginia
Reviewed 2 weeks ago via mobile

Attended convention at this Downtown hotel. Only about 5 miles from Love Field airport (if renting car be aware that only valet parking is available at $30/day). The rooms were very nicely decorated, well appointed and comfortable. Hotel is very large with a north and south tower. I stayed in the north tower, which was historical, but completely renovated and...

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Helpful?
Thank LisaLWV
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

We truly appreciate you taking the time to share your experience. We have taken note of your suggestion and will relay that to management. We're sorry that the conference rooms were uncomfortable, we will look into that as well. We're pleased that our staff made you feel welcome and that you enjoyed the amenities. We hope that if you find...

California
Reviewed 3 weeks ago

The personal service was very good. Every employee I dealt with was friendly and helpful. That said, our rooms, on the gold floor, were only adequate. They were on the small side and could really use some refurbishing. We had an ADA room so I do not know if that made any difference.

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Helpful?
Thank Fleurbloom
San Antonio, Texas
Reviewed 3 weeks ago

What a fantastic location for my 50th birthday celebration. Everything I needed was right there in the property including a short covered walk to Dakota's Steakhouse. I will definitely be returning to this location for future celebrations.

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Helpful?
Thank James S
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for sharing your thoughts about your experience with us. We're so pleased that you enjoyed your celebration with us. We look forward to having you stay with us again!

San Antonio
Reviewed 3 weeks ago

Our room was freezing. Took 3 calls to have someone come up. Our bill was wrong. Parking price was wrong too. Our stay was completely spoiled by the lack of temp. Control in the room. My sister in the next room had similar issues with heat and her T. V. Did not work. No microwave in room but a completely...

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Helpful?
Thank 791williamz

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: RM636 - RM1,458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Hotels.com, Orbitz, Cancelon, Travelocity, TripOnline SA, Priceline, Odigeo and Jetsetter so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#2 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Luxury Hotel in Dallas
#13 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
16 questions
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Questions? Get answers from The Fairmont Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are wonderful”
 of 5 bubbles keturahd, 26 Nov 2016 | Read review
“The gold floor has some nice features and the convenience was very good for us”
 of 5 bubbles Fleurbloom, 18 Nov 2016 | Read review
“Check out your mattress before you accept the room”
 of 5 bubbles 358mitchr, 13 Nov 2016 | Read review
“We stayed in Room 1915 on the wing away from the construction so be careful about that.”
 of 5 bubbles 819CatherineW, 13 Nov 2016 | Read review
“I had a nice view on the top floor. Towers are narrow so there a fewer rooms per floor and consequently less traffic”
 of 5 bubbles NEILB_12, 10 Nov 2016 | Read review
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