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The Fairmont Dallas

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#18 of 201 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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The Fairmont Dallas
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1,838 Reviews from our TripAdvisor Community

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Showing 1,786: English reviews
Dallas, Texas
Reviewed 2 weeks ago

Stayed here for a night around a birthday surprise. The location was great, great to walk to the park and many other locations. Makes the $32 a night a valet seem a little steeper when you don't need your car too often. Speaking of the valet, they and the front desk were understaffed a few times and we had to...

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Helpful?
Thank KayJay767
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We are so glad that you enjoyed your stay with us and enjoyed the nearby attractions as well as our first class amenities. We hope that you will stay with us again soon!

New Haven, Connecticut
Reviewed 3 weeks ago

The staff was charming and polite the facility was old the bathroom poorly renovated with miss aliegned marble and unsecured escutcheons. The rooms thermostat was missed calibrated so that it said the room was 50° when it was closer to 70. The food was awful I was served pastrami hash that was literally inedible.

Review collected in partnership with Amoma.com
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Thank KCnewhaven
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you for your feedback. Our staff work hard to make sure that your stay with us meets every expectation and hope that your concerns were addressed in a timely manner.

Hilton Head, South Carolina
Reviewed 3 weeks ago via mobile

We booked this hotel as part of a package through Travelocity. We had never stayed at a Fairmont before. We were in town for the Women's Final Four. We took DART from the DFW airport. We got off at the Akard Street stop which is about 5 blocks from Hotel. The hotel was very nice. To our surprise, the hotel...

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Helpful?
Thank Carln88
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for staying with us and leaving such a positive review! We are so glad that you enjoyed your stay with us and were well taken care of. We hope that you enjoyed the game! We hope that you'll stay with us again in the future!

Reviewed 3 weeks ago

The hotel was nice and the staff was extremely welcoming and friendly. The rooms were nice, though no nicer than staying in a less expensive hotel. The hotel was within walking distance to several restaurants and museums, making it very convenient to walk and not retrieve the car from valet parking constantly.

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Helpful?
Thank natcat91
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for staying with us. We are so glad to hear that our staff made you feel at home. We hope that you'll stay with us again soon!

Lindale, Texas
Reviewed 3 weeks ago

Stay here often for Business. Hotel staff always helpful and attentive. Facilities and location make for successful trip each time I visit. I would recommend to anyone looking for consistent service and friendly service.

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Helpful?
Thank tim c
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for being such a loyal guest! We are so pleased to hear that our staff is part of your decision to stay with us. We look forward to having you as our guest again soon!

Reviewed 3 weeks ago

I can't say enough about Dan McGowan and the team at Fairmont Dallas. From being greeted by the GM himself upon arrival, to Jason at check-in to the lovely Nicole and Valeria on Fairmont Gold it was a dream. The service was warm, accommodating and no request was any trouble. I highly recommend Fairmont Dallas for a get away and...

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Thank Lisa A
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for the glowing review! We are so pleased to hear that you thoroughly enjoyed your stay with us and enjoyed our fantastic Gold service. We look forward to having you stay with us again soon!

California
Reviewed 3 weeks ago

We only stayed here for one night but from what I experienced I wish I could have stayed here longer. The hotel was clean, the bed big and comfy, the room was clean and quiet. The bellman were very friendly. Would stay here again in a heartbeat.

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Helpful?
Thank Stephanie C
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

We are so pleased to hear that you enjoyed your stay with us! We hope that you'll find your way back to Dallas and stay with us a bit longer next time!

Reviewed 3 weeks ago via mobile

Stayed at this hotel for a business meeting over 2 days. Meeting facilities were pretty good and food (for meetings) was also good Heating / Aircon was a bit of a mess. Room was cold at one end and hot at the other (not a huge room) Also quite noisy due to proximity of construction around the hotel

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Helpful?
Thank Andy M
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for staying with us. We are glad to hear that you enjoyed your meeting. We apologize for the nearby construction - that is the hazard of being in a thriving and bustling metropolitan. We hope you'll stay with us again soon!

Reviewed 3 weeks ago via mobile

I had another wonderful stay at a Fairmont hotel. My first experience with this hotel was in Seattle, and had a great stay there, and once again I was very impressed. Since I only stayed there for one day, it's a little difficult to give a full review since I really did not get a chance to use all the...

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Thank Texican73
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for taking the time to give us your feedback. We're so glad you enjoyed your stay. We hope that you'll have a chance to come back and stay a bit longer so that you can enjoy all of our wonderful amenities!

Southington, Connecticut
Reviewed 3 weeks ago via mobile

Our room was nicely appointed and the hotel is very clean. The staff was very helpful, even helping us checkout 2 days early when our plans changed. Rates were reasonable for a downtown location during the NCAA women's basketball final four. Location was within a 15 min walk of American Airlines arena, Texas book depository and the west end. Had...

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Helpful?
Thank bbunko
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We're so pleased to hear that you enjoyed your stay even though it was cut short. We hope that you enjoyed the Final Four and will be staying with us again very soon!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: RM958 - RM1,685 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
20 questions
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Dallas, Texas
Dallas, Texas
2 months ago
1 month ago

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Questions? Get answers from The Fairmont Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we kept looking and got a seniors discount at 55 that saved us 30%”
sherrahall01, 17 Apr 2017 | Read review
“Ask for upper floors”
Cincygal1968, 11 Apr 2017 | Read review
“South facing room had a good view but was a little loud”
KayJay767, 10 Apr 2017 | Read review
“It's worth it to stay on Fairmont Gold”
, 5 Apr 2017 | Read review
“Our small room in the 6 floor was dark and noisy, try higher floors.”
sebipla, 20 Mar 2017 | Read review
5 of 5