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Hotel Indigo Dallas Downtown

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Traveller (300)
Room & Suite (235)
Dining (41)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Hotel Indigo Dallas Downtown is a registered historic landmark property that was designed to offer a boutique hotel oasis in the heart of Downtown Dallas. We are within walking distance from business, entertainment, dining, shopping and world class arts that Dallas has to offer. We provide complimentary shuttle to Downtown and Uptown Dallas.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals

Location

Full view
99Great for walkers
Grade: 99 out of 100
76Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
1,061Reviews
575Photos
16Q+A
100Room tips
Traveller rating
  • 439
  • 353
  • 144
  • 74
  • 51
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Popular mentions
After a long haul flight from Sydney both my son and I were warmly welcomed by the concierge out the front and shown to the front counter. The rooms albeit a tad small were nicely furnished, the bathroom was huge and well set out. My 16 year old son and I spent 3 nights in
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Response from GMhotelindigo, General Manager at Hotel Indigo Dallas Downtown
Responded 4 days ago
We're delighted you enjoyed staying with us during your time here in the USA.Thank you also for letting us know how much you enjoyed the dining options and our lovely accommodations. We look forward to your next visit, please let us know if we can be of any assistance.
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After a 11 hours long haul flight, I finally got to the hotel hoping to have a rest. Unfortunately, it did not happen easily as they had to change my room twice in order to give me a reasonable accomodation. The first one had hairs on the bed linen and the second one had soil on
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Response from GMhotelindigo, General Manager at Hotel Indigo Dallas Downtown
Responded 5 days ago
Thank you for notifying us of your experience. We are sincerely sorry to read that your experience with us fell so far short of the standards that you expected. It is truly unusual to read that you had so many issues with Housekeeping and we are saddened to have fallen so short of the experience that you deserved. Our Housekeeping team will be informed of your feedback so that we can work to ensure that our accommodations are returned to the high standards that our guests have come to expect. As demonstrated by our countless satisfied guests, we know that we are capable of much better and would love the opportunity to host you again and work to change your perceptions here in Dallas. Come back soon.
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Visiting my daughter who lives in Deep Ellum, this was a great nearby hotel. Interesting historic building, but room was very modern. Bathroom was pretty tiny, but the shower was excellent. The mattress was really comfortable; I literally did not want to get out of bed. Apart
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Response from GMhotelindigo, General Manager at Hotel Indigo Dallas Downtown
Responded 1 week ago
Thank you for your awesome review! we are glad you found the hotel in close proximity to your daughters home. We hope you choose us again during your next trip to Dallas.
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Friendly staff, clean/comfortable room, good and affordable restaurant. I particularly appreciated staff members standing in the lobby in the morning just to say good morning and answer questions. Nice touch!
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Response from GMhotelindigo, General Manager at Hotel Indigo Dallas Downtown
Responded 2 weeks ago
It was a pleasure receiving your perfect score and kind words regarding your recent stay at Hotel Indigo Dallas Downtown. We couldn't be happier that you loved our clean rooms, friendly staff, and the onsite restaurant. In addition to staff greeting you in the morning. We hope that you had a wonderful trip and would love to see you again next time you're in the area!
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We stayed at the Hotel Indigo for three nights with a contingent of friends and relatives from Wisconsin for our son's wedding this past weekend. The hotel is in a great location, the shuttle was so convenient and used numerous times by our guests, the bed was comfortable and
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Response from GMhotelindigo, General Manager at Hotel Indigo Dallas Downtown
Responded 2 weeks ago
We thank you for your lovely review of your stay here with us at Hotel Indigo Dallas Downtown. Steve, Seymone, Jose, and our team is elated to hear that you found their customer service to be accommodating and your stay ideal! It makes us very happy to know your visit met all of your expectations and more. We look forward to having you come back and stay with us again.
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Professional photo exclusively commissioned by TripAdvisorHotel Indigo Dallas Downtown
The Two Queens Room at the Hotel Indigo Dallas Downtown
Professional photo exclusively commissioned by TripAdvisorHotel Indigo Dallas Downtown
The Queen Suite at the Hotel Indigo Dallas Downtown
Professional photo exclusively commissioned by TripAdvisorHotel Indigo Dallas Downtown
The King Suite at the Hotel Indigo Dallas Downtown
Professional photo exclusively commissioned by TripAdvisorHotel Indigo Dallas Downtown
The Handicapped Room at the Hotel Indigo Dallas Downtown
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Yes, renovations were completed in 2017.
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I would suggest Uber or Lyft. There are airport shuttles available.
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It is not only valet parking. You are free to park in the garage across from the entrance as well. There are handicapped spots right at the entrance. Easiest parking ever if you prefer to park yourself.
1 vote
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"Stay away from elevator"
"High rooms are the best!!"
"Use cash at the bar, if room is dirty make it known"
"The best rooms for a city view are on the upper floors."
"Suites are worth the extra few dollars"
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PRICE RANGE
US$126 - US$278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo dallasdallas hotel indigo
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
170
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