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SpringHill Suites Dallas NW Highway at Stemmons/I-35E

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SpringHill Suites Dallas NW Highway at Stemmons\/I-35E
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130 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Start your review of SpringHill Suites Dallas NW Highway at Stemmons/I-35E
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Springfield, VA
Reviewed 1 week ago

I had called to insure there was a Love Field shuttle for our 7a.m. flight only the read the desk-top sign at check in that said the shuttle begins at 7 on Saturdays. Whew, no problem, it took us at 5:30. The shuttle will also take you to nearby restaurants, a big bonus since we turned our car so we...

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Helpful?
Thank eer1
Management response:

Thank you for taking time to review our property after your last stay with us. We are delighted that we could provide you with an enjoyable and comfortable stay. We appreciate your feedback to help us continue to improve our location for all our guest. We are looking forward to having you stay with us again if your travel needs...

Florida
Reviewed 4 weeks ago via mobile

Stayed one night before early flight from DAL. Hotel is clean and front desk team is professional. When I arrived to the 1st room I noticed a stale smell like wet rug. Also adjoining room lock would not lock. Called front desk and requested to be moved. Front desk clerk called back and offered to bring key to new room...

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Helpful?
Thank LSUFAN67
Management response:

Thank you for taking time to review our location after your recent stay. We apologize for your having to switch rooms during your stay. We utilize our guest feedback to continue improving our property. We will be looking into the issues that occurred during your stay and work to get them corrected promptly. We will be sharing your compliments with...

Reviewed 4 weeks ago via mobile

Very nice hotel We were very pleased with our short stay in Dallas. The room was very clean and beds were comfortable The staff at hotel very accommodating. The outdoor pool was closed for winter season but they have a large hot tub next to a nice workout facility The heated whirlpool was a little dingy on the sides and...

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Helpful?
1Thank Kathy M
Linda L, General Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for your review and kind words. I am glad to hear that your stay with us was exceptional. I will be happy to share your experience with the staff. We look forward to seeing you again in the future. Safe travels!

Guayaquil
Reviewed 5 weeks ago via mobile

Nothing special. In the middle of nowhere. Booked for one night just because of the price. No room upgrade being a Gold member. Slow reception process even making the Web check in previously. No shuttle to DFW.

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Helpful?
1Thank Rijoorhe
Linda L, General Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, We are sorry to hear that your stay with us was not exceptional. We understand the frustration of not being able to take the shuttle to DFW. Unfortunately we only shuttle to Lovefield as DFW is out of our district. We hope that you visit us again so we can give you the exceptional service that you...

Reviewed 22 February 2017

From Check in to check out, I've been greeted with wonderful people with wonderful intentions. I am here for a transition with my company and being in an industrial area, this hotel is truly a gem. Linda the GM and the rest of the team made my stay excellent.

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Helpful?
Thank Lewis D
Linda L, General Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for your review. I am glad to hear that your stay with us was exceptional. I will be happy to share your experience with the staff. We look forward to seeing you again in the future. Safe travels!

Harare, Zimbabwe
Reviewed 27 December 2016

Excellent Stay in Dallas . I was expecting a crazy rush at the Springhill Suites when I arrived but was pleasantly surprised at the attentive desk clerk that checked me in. The lobby looked new and allowed me access to the coffee machines and spacious and well decorated Lounge area. The Breakfast staff were polite friendly and offered me alternates...

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Helpful?
1Thank SurieK
Linda L, General Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for your review. We are pleased to hear that your stay with us was exceptional. We look forward to seeing you again in the future.

Carrollton, Texas
Reviewed 27 December 2016

I stayed this hotel and found that the staff are always warm, friendly and willing to go the extra mile. The rooms were clean, fresh linen and all amenities available. The hotel is located a convenient area and easily visible.

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Helpful?
1Thank arvin127
Linda L, General Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for your review. We are pleased to hear that your stay with us was exceptional. We look forward to seeing you again in the future.

San Mateo, California
Reviewed 22 December 2016

On a business trip to Dallas and arrived late night at Love Field. Had booked this hotel as they do offer shuttle service. Upon my very late night arrival, the front desk had the biggest greeting which made my day. Just for the short time I was there from check in to check out, they went above and beyond my...

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Helpful?
1Thank Hugh P
Linda L, General Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for your review. I am pleased to hear that your stay with us was exceptional. Please let us know if you have any hotel accommodation needs and we will be happy to assist you.

Dallas, Texas
Reviewed 19 December 2016 via mobile

What a great stay. Room was impeccably clean. The staff was kind and helpful. I've stayed at other SpringHills before, but their (free) continental breakfast was so good, it would be worth paying for!

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Helpful?
Thank traveller7747
Linda L, General Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for your review. I am pleased to hear that your stay with us was exceptional. Please let us know if you have any hotel accommodation needs and we will be happy to assist you.

Reviewed 13 December 2016

Loved my stay here, the staff was very accomodating and friendly. Its always nice to be greeted by a smile and warm service, when you are traveling for business and have had a hard day. The room and the property in general was clean and well maintained.

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Helpful?
1Thank Slowdown22
Linda L, General Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for your feedback. I am pleased to hear that your stay with us was exceptional. I look forward to seeing you again in the future should your travels bring you back to the Dallas area.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Dallas NW Highway at Stemmons/I-35E

Address: 2363 Stemmons Trl, Dallas, TX 75220-5328
Region: United States > Texas > Dallas
Price Range: RM387 - RM837 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Dallas NW Highway at Stemmons/I-35E 3*
Number of rooms: 96
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Also Known As:
Springhill Suites Nw Hwy At Stemmons/i-35e Hotel Dallas
Springhill Suites Dallas
Dallas Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Dallas NW Highway at Stemmons/I-35E staff and other travellers.
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Questions? Get answers from SpringHill Suites Dallas NW Highway at Stemmons/I-35E staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Indoor jacuzzi and gym, outdoor pool.”
eer1, 16 Apr 2017 | Read review
“my room had a door separating living room and bedroom, that was nice.”
lewisd495, 22 Feb 2017 | Read review
“Higher Floors give you a better view of the City .”
SurieK, 27 Dec 2016 | Read review
“clean rooms”
jasonlW7836TW, 12 Dec 2016 | Read review
“their beds look brand new”
johnmS700JX, 12 Dec 2016 | Read review
5 of 5